April 8, 2021 2:00 PM PT

How to Replace Your Chase Debit Card

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Need to replace your Chase debit card? Here's how to request a new one through the website, mobile app or customer service.

J.P Morgan Chase Bank is one of the biggest banks in the U.S. They're known for their personal banking and credit card products. Take a look at how to replace your debit or credit card below.

How to Replace Chase Debit Card Online

Follow the following steps to request a new Chase debit card online:

Screenshot of Chase

  1. Login to Chase.com
  2. Go to your checking account
  3. Select "More…" on top right hand side
  4. Select the dropdown "Account Services"
  5. Go to "Replace a lost or damaged card"
  6. Choose your card and include a reason for replacement
  7. Review and submit your request
  8. You should receive a response within 1 business day.

When will my Chase card arrive?
You'll receive your Chase debit card within 3-5 business days. If you don't receive your card within two weeks, you can request a replacement card online.

How to Replace Chase Debit Card Via Mobile App

Follow the following steps to request a new Chase debit card with the mobile app:

  1. Sign into your Chase Mobile app
  2. Select your checking account for a debit card
  3. Scroll to find "Replace a lost or damaged card"
  4. Choose your card and include a reason for replacement
  5. Review and submit your request
  6. You should receive a response within 1 business day

How to Replace Chase Debit Card Over the Phone

Here's how to replace your Chase debit card using Chase Customer Service:

  1. Call Chase Card Services at 1-800-432-3117 (available 24/7)
  2. Enter the last four digits of your card number OR ask to speak to a representative
  3. A live person will assist you. Next, confirm your identity and mailing address for where your new card will be sent.

Other Ways to Pay

As you wait for your replacement card to arrive, you have a few options for paying.

  • Chase Mobile app for money transfers or deposits.
  • Write checks to pay bills and make other payments.
  • Chase Pay (mobile wallet app similar to Apple Pay or Google Pay) for some places


It's pretty quick and easy to replace your Chase debit or credit card. Just call Chase Card Services, or log into Chase.com or the mobile app. If you want to make financial transactions while waiting for the replacement card, access your account online or via the mobile app.

You'll receive a debit card for Chase's checking accounts. To earn a bonus, consider applying for one of their Chase coupon codes.

Member FDIC

Chase Total Checking® - $225 Bonus

Expires 1/19/2022
  • New Chase checking customers enjoy a $225 bonus when you open a new Chase Total Checking® account and set up direct deposit
  • Access to 16,000 Chase ATMs and more than 4,700 branches
  • Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device.
  • Open your account online now
  • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com.

Citi Priority Account - Up to $1,500 Cash Bonus

Expires 1/4/2022
  • Earn up to $1,500 cash bonus when you open a new account with required activities
  • Open a new eligible checking account in the Citi Priority Account during the offer period 10/5/21-1/4/22
  • Within 20 days of opening, deposit $50,000 in New-To Citibank funds between the new checking and savings accounts
  • Maintain a minimum balance of $50,000 in the checking account for an additional 60 consecutive calendar days from the 21st day
  • After all required activities are met, the cash bonus will be deposited to your account within 90 calendar days
TD Bank
Member FDIC

TD Beyond Checking - $300 Cash Bonus

  • New customers who apply online for a TD Beyond Checking account can earn a $300 cash bonus after receiving direct deposits of $2,500 or more within 60 days. To qualify for this offer, you must be a U.S. resident and apply for the offer online. Offer is available in these states: CT, DC, DE, FL, MD, ME, MA, NC, NH, NJ, NY, PA, RI, SC, VT, VA
  • Earn $300 when you receive direct deposits totaling $2,500 or more within 60 days
  • Get more from your checking account. With TD Beyond Checking with Payback Plus, you'll earn interest and get reimbursed for non-TD ATM transactions, Rush Bill Payments and more.
  • Monthly maintenance fee waived when you receive monthly direct deposits of $5,000 or more, or maintain a minimum daily balance of $2,500, or a combined balance of $25,000 across eligible TD accounts.
  • TD fees waived at any ATM and non-TD fees reimbursed when you keep at least a $2,500 daily balance
  • Overdraft Payback - Get overdraft fees automatically reversed up to two times a year.
  • Get your money where it needs to go —fast— with Rush Bill Payments, Send Money with Zelle®, incoming wires and a reimbursement for one outgoing wire (domestic or international) per statement cycle.
  • TD checking accounts come with an instant-issue debit card. And, you can pay with confidence with Zero Liability protection and 24/7 fraud monitoring.
  • Monthly maintenance fee waived on one TD Simple Checking℠ account and any Savings and Money Market accounts. Plus, get free standard check orders, money orders, official bank checks and stop payments.
Discover Bank
Member FDIC

Discover Online Savings - $200 Cash Bonus

To get your $150 or $200 Bonus: What to do: Apply for your first Discover Online Savings Account, online or by phone. Enter Offer Code CY21 when applying. Deposit into your account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Deposit must be posted to account within 30 days of account open date. Maximum bonus eligibility is $200.

What to know: Offer not valid for existing or prior Discover savings customers or existing or prior customers with savings accounts that are co-branded, or affinity accounts provided by Discover. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 30 days of the account qualifying for the bonus. Bonus is interest and subject to reporting on Form 1099-INT. Offer ends 12/15/21, 11:59 PM ET. Offer may be modified or withdrawn without notice. See advertiser website for full details.

Expires 12/15/2021
CIT Bank
Member FDIC

CIT Bank Money Market Account - 0.45% APY

  • 0.45% APY
  • $100 minimum opening deposit
  • No monthly maintenance fee

Amber Kong is a content and creative at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

Read Next:

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