Updated June 24, 2021

How to Replace Your Chase Debit Card

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Need to replace your Chase debit card? Here's how to request a new one through the website, mobile app or customer service.

J.P Morgan Chase Bank is one of the biggest banks in the U.S. They're known for their personal banking and credit card products. Take a look at how to replace your debit or credit card below.

How to Replace Chase Debit Card Online

Follow the following steps to request a new Chase debit card online:

Screenshot of Chase

  1. Login to Chase.com
  2. Go to your checking account
  3. Select "More…" on top right hand side
  4. Select the dropdown "Account Services"
  5. Go to "Replace a lost or damaged card"
  6. Choose your card and include a reason for replacement
  7. Review and submit your request
  8. You should receive a response within 1 business day.

When will my Chase card arrive?
You'll receive your Chase debit card within 3-5 business days. If you don't receive your card within two weeks, you can request a replacement card online.

How to Replace Chase Debit Card Via Mobile App

Follow the following steps to request a new Chase debit card with the mobile app:

  1. Sign into your Chase Mobile app
  2. Select your checking account for a debit card
  3. Scroll to find "Replace a lost or damaged card"
  4. Choose your card and include a reason for replacement
  5. Review and submit your request
  6. You should receive a response within 1 business day

How to Replace Chase Debit Card Over the Phone

Here's how to replace your Chase debit card using Chase Customer Service:

  1. Call Chase Card Services at 1-800-432-3117 (available 24/7)
  2. Enter the last four digits of your card number OR ask to speak to a representative
  3. A live person will assist you. Next, confirm your identity and mailing address for where your new card will be sent.

Other Ways to Pay

As you wait for your replacement card to arrive, you have a few options for paying.

  • Chase Mobile app for money transfers or deposits.
  • Write checks to pay bills and make other payments.
  • Chase Pay (mobile wallet app similar to Apple Pay or Google Pay) for some places

Conclusion

It's pretty quick and easy to replace your Chase debit or credit card. Just call Chase Card Services, or log into Chase.com or the mobile app. If you want to make financial transactions while waiting for the replacement card, access your account online or via the mobile app.

You'll receive a debit card for Chase's checking accounts. To earn a bonus, consider applying for one of their Chase coupon codes.

Chase
Member FDIC

Chase Total Checking® - $200 Bonus

Expires 10/19/2022
  • New Chase checking customers enjoy a $200 bonus when you open a Chase Total Checking® account and set up direct deposit
  • Access to 16,000 Chase ATMs and more than 4,700 branches
  • Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device.
  • Open your account online now
  • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com.
  • Chase Overdraft Assist℠ - no overdraft fee if you're overdrawn by $50 or less at the end of the business day or if you're overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day*

*With Chase Overdraft Assist℠, we won't charge an Insufficient Funds Fee if you're overdrawn by $50 or less at the end of the business day OR if you're overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts.

Citibank

Citi Priority Account - Earn up to $2,000 Cash Bonus

Expires 1/9/2023
  • Earn up to $2,000 cash bonus when you open a new eligible Citi Priority Checking Account with required activities
  • Within 20 days of opening, deposit the minimum amount of new-to-Citibank funds.
  • Maintain a minimum balance for 60 consecutive calendar days from the 21st day.
  • If your balance falls to a lower tier at any point during the maintenance period, the bonus changes.
  • Bonus will be paid within 30 days after you successfully complete all required activities.
TD Bank
Member FDIC

TD Beyond Checking - $300 Cash Bonus

Expires 10/31/2022
  • Earn $300 when you receive direct deposits totaling $2,500 or more within 60 days
  • Get more from your checking account. With TD Beyond Checking with Payback Plus, you'll earn interest and get reimbursed for non-TD ATM transactions, Overdraft Payback and more.
  • Monthly maintenance fee waived when you receive monthly direct deposits of $5,000 or more within a statement cycle, or maintain a minimum daily balance of $2,500, or a combined balance of $25,000 across eligible TD accounts.
  • TD ATM fees waived at any ATM and non-TD fees reimbursed when you keep at least a $2,500 daily balance
  • Get overdraft fees automatically reversed up to two times a year.
  • Get your money where it needs to go —fast— with Rush Bill Payments, Send Money with Zelle®, incoming wires and a reimbursement for one outgoing wire (domestic or international) per statement cycle.
  • TD checking accounts come with an instant-issue debit card - and, you can pay with confidence with contactless technology Visa Zero Liability protection and 24/7 fraud monitoring.
  • Monthly maintenance fee waived on one TD Simple Checking℠ account and any Savings accounts. Plus, get free standard check orders, money orders, official bank checks and stop payments.
Discover Bank
Member FDIC

Discover Online Savings - $200 Cash Bonus

To get your $150 or $200 Bonus: What to do: Apply for your first Discover Online Savings Account (online, by phone or Discover App). Enter Offer Code CY622 when applying. Deposit into your account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Deposit must be posted to account within 30 days of account open date. Maximum bonus eligibility is $200.

What to know: Offer not valid for existing or prior Discover savings customers or existing or prior customers with savings accounts that are co-branded, or affinity accounts provided by Discover. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 30 days of the account qualifying for the bonus. Bonus is interest and subject to reporting on Form 1099-INT. Offer ends 09/15/2022, 11:59 PM ET. Offer may be modified or withdrawn without notice. See advertiser website for full details.

Expires 9/15/2022
CIT Bank
Member FDIC

CIT Bank Savings Connect - 1.90% APY

  • Earn 19x the national average
  • $100 minimum opening deposit
  • No monthly maintenance fee

Amber Kong is a content specialist at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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