Updated June 24, 2021

How to Replace Your Chase Debit Card

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Need to replace your Chase debit card? Here's how to request a new one through the website, mobile app or customer service.

J.P Morgan Chase Bank is one of the biggest banks in the U.S. They're known for their personal banking and credit card products. Take a look at how to replace your debit or credit card below.

How to Replace Chase Debit Card Online

Follow the following steps to request a new Chase debit card online:

Screenshot of Chase

  1. Login to Chase.com
  2. Go to your checking account
  3. Select "More…" on top right hand side
  4. Select the dropdown "Account Services"
  5. Go to "Replace a lost or damaged card"
  6. Choose your card and include a reason for replacement
  7. Review and submit your request
  8. You should receive a response within 1 business day.

When will my Chase card arrive?
You'll receive your Chase debit card within 3-5 business days. If you don't receive your card within two weeks, you can request a replacement card online.

How to Replace Chase Debit Card Via Mobile App

Follow the following steps to request a new Chase debit card with the mobile app:

  1. Sign into your Chase Mobile app
  2. Select your checking account for a debit card
  3. Scroll to find "Replace a lost or damaged card"
  4. Choose your card and include a reason for replacement
  5. Review and submit your request
  6. You should receive a response within 1 business day

How to Replace Chase Debit Card Over the Phone

Here's how to replace your Chase debit card using Chase Customer Service:

  1. Call Chase Card Services at 1-800-432-3117 (available 24/7)
  2. Enter the last four digits of your card number OR ask to speak to a representative
  3. A live person will assist you. Next, confirm your identity and mailing address for where your new card will be sent.

Other Ways to Pay

As you wait for your replacement card to arrive, you have a few options for paying.

  • Chase Mobile app for money transfers or deposits.
  • Write checks to pay bills and make other payments.
  • Chase Pay (mobile wallet app similar to Apple Pay or Google Pay) for some places

Conclusion

It's pretty quick and easy to replace your Chase debit or credit card. Just call Chase Card Services, or log into Chase.com or the mobile app. If you want to make financial transactions while waiting for the replacement card, access your account online or via the mobile app.

You'll receive a debit card for Chase's checking accounts. To earn a bonus, consider applying for one of their Chase coupon codes.

Chase
Member FDIC

Chase Total Checking® - $200 Bonus

Expires 1/24/2024
  • New Chase checking customers enjoy a $200 bonus when you open a Chase Total Checking® account with qualifying activities
  • Access to more than 15,000 Chase ATMs and more than 4,700 branches
  • Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device.
  • JPMorgan Chase Bank, N.A. Member FDIC
  • Open your account online now
  • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com.
  • Chase Overdraft Assist℠ - no overdraft fees if you're overdrawn by $50 or less at the end of the business day or if you're overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day*
Bank of America
Member FDIC

Bank of America Business Advantage Checking Account - $200 Bonus Offer

Expires 12/31/2023
Earn a cash bonus in three steps:
  1. Open a new eligible business checking account by December 31, 2023
  2. Make Qualifying Deposits* of $5,000 or more in new money within 30 days of opening the new eligible business checking account
  3. Maintain an average balance of $5,000 for the next 60 days (day 31-90) during the maintenance period**
*Qualifying Deposits are deposits of new money, which is money not currently or previously held in any account at Bank of America or Merrill
**The maintenance period begins thirty-one (31) days after account opening and ends ninety (90) calendar days after account opening.
Member FDIC
Citibank

Citi Priority - Earn up to $2,000 Cash Bonus

Expires 1/9/2024
  • Earn up to $2,000 when you open a new eligible Citi checking account and enroll in the offer the same day
  • New to Relationship customers can choose their Relationship Tier.
  • Within 20 days of opening, deposit the minimum amount of new-to-Citibank funds.
  • Maintain a minimum balance for 60 consecutive calendar days from the 21st day.
  • If your balance falls to a lower Balance Level at any point during the maintenance period, the bonus changes.
  • Bonus will be paid within 30 days after you successfully complete all required activities.
  • Restrictions apply.
TD Bank
Member FDIC

TD Beyond Checking - $300 Cash Bonus

  • New customers who apply online for a TD Beyond Checking account can earn a $300 cash bonus after receiving direct deposits of $2,500 or more within 60 days. To qualify for this offer, you must be a U.S. resident and apply for the offer online. Offer is available in these states: CT, DC, DE, FL, MD, ME, MA, NC, NH, NJ, NY, PA, RI, SC, VT, VA
  • Three ways to go monthly maintenance fee-free: Monthly Maintenance fee waived when you set up direct deposits of $5,000 or more within a statement cycle, maintain a $2,500 minimum daily balance, or have a $25,000 combined balance across eligible TD accounts.
  • ATM perks: TD fees waived at any ATM and non-TD fees reimbursed when you keep at least a $2,500 daily balance
  • A little extra time. A lot of extra relief: Avoid fees with Grace Period, which gives you until 11 PM ET the next business day to fix an overdraft. Make sure your available balance is at least $0 by depositing enough to cover the overdrawn balance plus any additional transactions and TD will refund the overdraft fee to your checking account.
  • Fast and secure payments: TD Bank debit cards are backed by the Zero Liability guarantee and 24/7 fraud monitoring
  • Convenient locations with the longest hours around: We have over 1,100 locations from Maine to Florida that's open early, late, and weekends.
  • Get reimbursed for fees including two overdraft fees per year, all Rush Bill Payments, and one outgoing wire per statement cycle (domestic or international).
  • Additional TD Bank checking account perks worth talking about: Get 24/7 access to all your TD accounts with Online & Mobile Banking, plus Bill Pay, Send
  • Money with Zelle®, Mobile Deposit and Online Statements.
Discover Bank
Member FDIC

Discover Online Savings - $200 Cash Bonus

Expires 12/14/2023

To get your $150 or $200 Bonus: What to do: Apply for your first Discover Online Savings Account, online, in the Discover App or by phone. Enter Offer Code CY923 when applying. Deposit into your account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Deposit must be posted to account within 30 days of account open date. Maximum bonus eligibility is $200.

What to know: Offer not valid for existing or prior Discover savings customers or existing or prior customers with savings accounts that are co-branded, or affinity accounts provided by Discover. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 60 days of the account qualifying for the bonus. Bonus is interest and subject to reporting on Form 1099-INT. Offer ends 12/14/2023, 11:59 PM ET. Offer may be modified or withdrawn without notice. See advertiser website for full details.

Amber Kong is a content specialist at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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