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June 11, 2019

Chase Bank Review

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Chase has new customer bonuses and a strong nationwide presence. But there are drawbacks. Read this review to see if Chase is a good bank for you.

Chase Coupon
Introducing Chase Business Complete Banking℠ - $300 Bonus

Overall Score






Customer Service


Mobile App

5-point scale (the higher, the better)

Pros and Cons

  • More than 4,700 branches
  • New customer coupons
  • Full service banking
  • Low interest rates
  • Not in all states

Bottom Line

National bank with good promotions for new customers

Chase is one of the biggest banks in the US. It offers everything from banking to investments to loans, and of course, a popular lineup of credit cards.

Chase has more checking options than many other competitors. Account opening requirements are generally low and it's relatively easy to waive the service fee on the basic accounts. But typical of big banks, interest rates are low for savings products.

Read on for the full review of Chase Bank.

Chase Bank Pros & Cons

First, let's take a quick look at the pros and cons of banking with Chase.


  • 16,000 Chase ATMs and more than 4,700 physical branches
  • Chase coupon and bonuses for new customers
  • Relatively low opening requirements
  • Easy to waive service fees on basic accounts
  • Many checking options for all financial situations
  • Online and mobile banking from anywhere
  • Free online bill pay, mobile deposits, and text banking
  • 24/7 customer service with real reps
  • Highly rated mobile app
  • FDIC insured up to $250,000
  • Full service bank with checking, savings, credit cards, loans, and investing


  • Low interest rates on savings products
  • Not located in all states
  • Requirements to waive monthly service fee
  • High out-of-network ATM fees
  • Many banking fees
  • No retirement accounts

Now, we'll take a more in-depth look at each account, fees, and features.

Who Chase Is Best For

  • If you like to have all your financial activities under one bank.

  • If you need in-person banking services and want access to branches and ATMs.

  • If you have regular direct deposits or usually leave a balance in your account.

  • If you're interested in or are already using Chase credit cards.

New Customer Promotions

Member FDIC

Introducing Chase Business Complete Banking℠ - $300 Bonus

Expires 7/23/2021
  • Earn $300 when you open a new Chase Business Complete Checking account. For new Chase business checking customers with qualifying activities.
  • More ways to waive fees. Multiple options to waive the Monthly Service Fee, including maintaining a minimum daily balance or purchases on your Chase Ink® Business credit card
  • Convenient access to payment processing. Accept card payments anytime, anywhere in the U.S., and get transparent pricing with Chase QuickAccept℠.
  • Same-day deposits with QuickAccept℠. Free up the cash you need to keep your business moving forward with same-day deposits at no additional cost.
  • Alerts to help you stay on top of your account activity.
  • Easy account management through Chase Business online and the Chase Mobile® app.
  • Unlimited electronic deposits, ACH and Chase Quick Deposit℠.
  • Convenient access to 16,000 ATMs and more than 4,700 branches.
Member FDIC

Chase College Checking - $100 Bonus

Open a new Chase College Checking account online or in a branch. Use promo code when opening account in a branch. Complete at least 10 qualifying transactions within 60 days of account opening. Qualifying transactions are debit card purchases, online bill payments, checks paid, Chase QuickDeposit, Chase QuickPay with Zelle, or direct deposits. Chase College Checking account is open to college students who are 17-24 years old. Offer is valid to new Chase customers only.

The information for the Chase College Checking has been collected independently by CreditDonkey. The details on this page have not been reviewed or provided by the bank.

Expires 7/14/2021
Member FDIC

Referral Program - Up to $500 Bonus

Earn $50 for every referred client who successfully opens a new qualifying checking and/or savings account, and completes qualifying activities. Referred clients must be new Chase customers. Earn a maximum of $500 in referral bonus per calendar year.

The information for the Chase Refer a Friend has been collected independently by CreditDonkey. The details on this page have not been reviewed or provided by the bank.

Chase is located in these states:
Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Nevada, New Jersey, New York, Ohio, Oklahoma, Oregon, Texas, Utah, Washington, West Virginia, and Wisconsin.

Chase Checking Accounts

Chase has a wide range of checking accounts, including options for students, low income, and high net worth individuals.

  • Chase Premier Plus Checking
    This account gives you interest. This account has a few more perks, including:

    • Free Chase design checks.

    • No fee on the first 4 non-Chase ATM transactions each statement period.

    • No annual rent for a 3" x 5" safe deposit box.

    • No fee for counter checks, money orders, and cashier's checks.

    • No monthly service fee on Chase personal savings accounts (excluding Chase Private Client Savings).

    It has a $25 monthly service fee. Read more about how to waive account fees in our section below.

  • Chase Sapphire Checking. This premium checking account is also interest bearing and includes more extra perks, such as:

    • No fee for personal style checks.

    • No ATM fees worldwide plus refunds of other banks' fees.

    • No foreign exchange rate adjustment fee.

    • No fees for stop payments, wires, and a certain number of overdrafts.

  • Chase College Checking ($0 to open)
    This account has no monthly service fee for college students age 17-24 at account opening with proof of student status from the time of account opening until expected graduation date, for up to 5 years.

  • Chase High School Checking ($25 to open)
    Teens can get a head start on managing money. There is no monthly service fee for teens 13-17 if the account is linked to a qualifying personal parent checking account. A parent/guardian must be a joint owner.

  • Chase Secure Banking
    This account could be a good fit for individuals without monthly direct deposits or those who have had trouble opening an account in the past. There are no overdraft fees on this account. You can use your debit card to spend only what you have available.

  • Chase Private Client Checking
    This top-tier checking account is for high net worth individuals who have $250,000 on deposit with Chase. Many common bank fees are waived and you get a private banker and personal investment advisor.

Chase Savings Accounts

Chase offers two savings accounts:

  • Chase Savings ($0 to open)
    This is Chase's basic savings account without any perks. It's pretty easy to waive the $5 monthly service fee with either a $300 daily balance or $25 automatic transfer every month from a linked Chase checking account. This account is free for teens under 18.

    Note: The information for the Chase Savings has been collected independently by CreditDonkey. The details on this page have not been reviewed or provided by the bank.

  • Chase Premier Savings ($100 to open)
    This account is designed to be paired with a Chase Premier Plus Checking or Sapphire Checking account. You can earn a higher interest rate when you have a bigger balance and meet certain relationship requirements.

Chase's interest rates are low, so your money won't grow a whole lot. There are other savings accounts that pay over 2% in interest. So if your top priority is to grow your money, you'll want to look elsewhere.

However, it can still be used as a secondary savings when you pair it with a Chase checking account. There are advantages to having linked accounts from the same bank, such as fast transfers and features like overdraft protection.

Chase CDs

Certificate of Deposits require you to deposit a set amount of money for a set amount of time. There's a penalty if you withdraw early.

It's best to link a Chase CD to a personal Chase checking account so you can get a higher relationship rate. Otherwise, the rates are pretty low. Bigger balances also get a higher rate.

  • Terms of 1 months to 6 years.
  • $1,000 minimum opening deposit.
  • Daily compounding interesting.
  • No monthly service fee.

Chase offers good rates on their 9- to 11-month or 21- to 23-month CDs (when linked to a Chase checking account). The rates are competitive if you can afford a larger deposit. However, other online banks offer higher CD rates, and some even have no opening minimums.

Chase no longer offers new retirement CDs.

How to Waive Account Service Fees

Like typical big banks, Chase does have service fees for most of its accounts. Fortunately, it's relatively easy to waive the fees for the basic accounts.

You can waive service fees by doing the following:

  • Chase Premier Plus Checking ($25/month)
    Waived if you maintain an average beginning day balance of $15,000 OR have a Chase mortgage with auto pay.

  • Chase Sapphire Checking ($25/month)
    Waived if you maintain a combined beginning day balance of $75,000 or more in this account and linked qualifying Chase deposit and investment accounts.

  • Chase College Checking ($6/month)
    Waived for college students age 17-24 for up to 5 years. After graduation, it can be waived if you make a direct deposit every month OR maintain an average ending day balance of $5,000 or more.

  • Chase High School Checking ($6/month)
    Waived for teens 13-17 if the account is linked to a qualifying personal parent checking account OR with a direct deposit every month.

  • Chase Secure Banking ($4.95/month)
    This monthly service fee cannot be waived.

  • Chase Savings ($5/month)
    Waived by one of the following actions:

    1. Maintain a beginning day balance of $300 or more.

    2. Have a recurring auto transfer of $25 or more from a personal Chase checking account.

    3. Link to Chase Premier Plus Checking, Chase Sapphire Checking, or Chase Private Client Checking.

    4. Waived for those under 18.

  • Chase Premier Savings ($25/month)
    Waived if you maintain a beginning day balance of $15,000 or more OR link to a Chase Premier Plus Checking or Chase Sapphire Checking.

Account Features

Chase checking and savings accounts offer these account features and tools:

  • Direct Deposit
    Directly send paychecks into your checking or savings.

  • Chase QuickDeposit
    Deposit checks from anywhere by taking a photo with your phone. The daily mobile check deposit limit is $2,000, and the monthly limit is $5,000.

  • Cardless ATM Access
    Withdraw money at Chase ATMs card-free by logging into your mobile wallet and entering your PIN.

  • Online Bill Pay
    Pay thousands of billers online or via mobile app.

  • QuickPay with Zelle
    Easily send money to another person with just their email or phone number.

  • Automatic Savings Program
    Create a recurring transfer from a Chase checking account to Chase savings account so you can grow your savings without thinking. You can choose the amount and frequency.

  • Text banking
    Check balances and transaction history by simply texting.

  • Overdraft Protection
    You must link a Chase checking and savings account for this feature. If you overdraw your checking account, Chase will transfer funds from your savings to cover it.

  • Paperless Statements
    See up to 7 years of statements online.

  • Account Alerts
    Set up alerts for account activity, such as for low balance, large transactions, and more.

Is Chase Bank Good?

Overall, Chase is a very solid choice if you're looking for a big-name bank that offers everything. It's great if you want to do all your money matters under one roof. You can transfer funds between all your Chase accounts.

Chase has a top-rated mobile app so it's easy to bank from anywhere. And there are lots of physical locations if you still need certain in-person banking services. If you travel domestically often, you can still have your bank and ATMs nearby.

The main downside is that like other traditional banks, the savings interest rate is very low. So Chase isn't the best choice as a primary savings account. It's better to look into these online savings accounts instead. But you can certainly use Chase as a supplementary savings to link with your checking.

One of the biggest advantages of choosing Chase is that you can start building a relationship. Chase is known for their extremely popular cash-back and travel reward credit cards, but approval may be a bit more stringent than other issuers. Having a banking relationship can help open you up to more possibilities, like a better chance of getting their credit cards and loans.

How to Open a Chase Account

You can open a Chase account either in person at a branch or online.

Information Required:

  • Social Security number
  • Driver's license or state ID
  • Name and address
  • Date of birth
  • Phone number and email

College students will need their student ID or proof of enrollment for the College Checking account.

After filling in the application, just make your first deposit and that's it. You must be a U.S. citizen or resident alien to open an account online.

Chase Bank Other Services

Chase is a complete full-service bank. Besides personal banking products, Chase also offers these services:

  • Business Services
    Small business owners have a selection of checking and savings accounts. Chase also offers business financing and merchant services for collecting payment.

  • Credit Cards
    Chase is best known for their credit card lineup, offering huge welcome bonuses and good rewards. Chase has a number of highly valued cash back, travel rewards, and small business cards. See our picks of Chase's best cards.

    Chase Sapphire Preferred Card
    Apply for Chase Sapphire Preferred Card
    At Chase's Secure Site
    • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
    • Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
    • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
    • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
    • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
    • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
    • Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
    Intro APR for PurchasesIntro APR for Balance TransferRegular APRAnnual Fee
    15.99% - 22.99% Variable

  • Investing
    Chase is part of JP Morgan, one of the biggest investment banks in the world. It offers a low cost, self-directed platform through You Invest or managed services for high net worth clients.

  • Mortgages
    Chase offers mortgages and home refinancing, as well as a home equity line of credit.

  • Auto loans
    Chase offers auto loans and auto refinancing. Chase checking customers can get a 0.25% rate discount when refinancing an existing auto loan.

Other Bonuses and Offerings

  • Benefits for Service Members
    Active and veteran members of the U.S. Armed Forced can receive a free Chase Premier Plus Checking with no monthly service fee and no balance requirements. You can also link Chase personal savings accounts for no service fees.

  • Referral Bonuses
    You can earn up to $500 a year when you refer friends to open a qualifying Chase checking or savings account.

  • Free Credit Report
    Anyone can enroll to get a free credit report from Chase. You don't even need to be a Chase customer.

How Chase Bank Compares

Bank of America
Chase has more checking and savings options. But in general, Bank of America has lower requirements to waive account fees. BofA does not have checking options for teens and college students. But it does have savings IRAs, something that Chase lacks.

BofA also offers a full range of services, including banking, credit cards, mortgages, auto loans, and investing through Merrill Edge. It has fewer physical locations, but it operates in some states that Chase is not in (such as North and South Carolina).

Wells Fargo
Wells Fargo has the largest nationwide presence with over 5,800 branches in 39 states. It also offers a lot of checking accounts, including options for teens, low income, and high balance individuals.

The savings rate is a lot higher for the Platinum Savings Account with balances of $25,000 or more. It also has special 9- and 19-month CDs with high, competitive rates. So in general, Wells Fargo is better if you have more to save.

Wells Fargo also offers personal loans and student loans - something that Chase doesn't offer.

Ally Bank
Ally is an online bank with no physical branches. So it can offer higher savings interest rates and fewer fees. Its banking products have no minimum balance requirements or service fees.

Even though it's online, you can still access your money easily with over 55,000 fee-free ATMs throughout the nation. Ally still offers features like mobile check deposits, online bill pay, and direct deposits.

If you don't need in-person banking services and want a higher interest rate, Ally is a top choice for online banking. It also consistently wins high customer satisfaction ratings.

Bottom Line

Chase is a good choice if you're looking for a bank with full range of services, physical locations, lots of ATMS, and good mobile banking. We think one of the best advantages of choosing Chase is developing a relationship so you can access other offerings, like their credit cards.

However, typical of most brick-and-mortar big banks, don't expect much in interest. And there are service fees unless you meet certain requirements.

Write to Anna G at Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. This site may be compensated through the Advertiser's affiliate programs.

Editorial Note: This content is not provided by Chase. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Chase. This site may be compensated through the Advertiser's affiliate programs.

Read Next:

Chase Premier Plus Checking Review

Chase Premier Plus Checking

Chase College Checking Review

Chase College Checking

Chase You Invest Review

Chase You Invest Review


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Frequently Asked Questions

Chase frequently offers cash bonuses for new banking customers. You can open a new Chase account either in person at a branch or online.

About CreditDonkey
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Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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