April 6, 2021 2:00 PM PT

How to Change Your Chase Password

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Need to change your Chase password? Read this guide to find out how to update your username and password on desktop or the mobile app.

Chase Bank lets you perform most financial transactions from your online account and the mobile app. It's secure, easy, and convenient.

If you want to update your login information, follow these steps below.

How to Change Your Chase Password

You don't need to go to a physical branch to update your password. Chase Bank lets you quickly change your login information via Chase.com or the mobile app.

Update password on desktop

Here's how to update your login on Chase.com:

Screenshot of Chase

  1. Log in to Chase.com
  2. Click the Person Icon (top right of the home page)
  3. Select "Profile & Settings"
  4. Go to "Overview"
  5. Select "Sign-in & security" to update your username or password
  6. Enter your current password and new password
  7. Click "Save" to apply changes

Update Password on Chase Mobile App

Here's how to update your login on the mobile app:

  1. Sign into the Chase Mobile App
  2. Click the Person Icon (top right of screen)
  3. Select "Profile & Settings"
  4. Go to "Settings" (right side of screen)
  5. Go to "Sign-in preferences"
  6. Edit username/password or Touch ID
  7. Click "Save" to apply changes

The Chase mobile app offers a ton of features. You can check your balance, deposit checks, pay bills, make transfers between accounts and more.

Password Requirements

Chase has a few security requirements for updating your username and password.

  • At least 8 characters
  • At least 2 of the following:
    1. 1 letter (case sensitive)
    2. 1 number
    3. 1 of these special characters: @ ! # $ % + / = ~
  • No more than 2 identical or sequential characters (ex: 111, aaa, 123, abc, !!!)
  • Must be different from your previous five passwords
  • Must not match your User ID
  • Must not use the name of the financial institution (ex: JPM, MORGAN, CHASE)
  • Must not be a commonly used password (ex: password1)

Bottom Line

Chase Bank makes it super painless and simple to change your password. Bookmark this page as a future reference.

You need a Chase banking account to create your username and password. If you don't have a checking or savings account with them yet, check out the current Chase bonuses.

Amber Kong is a content and creative at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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Frequently Asked Questions

Chase frequently offers cash bonuses for new banking customers. You can open a new Chase account either in person at a branch or online.

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