How to Change Your Chase Username
Need to change your Chase User ID? Find out how to update your username and password in just a couple minutes.
Chase Bank makes it easy to update your login information at any time. Just log into your online account at Chase.com or use the Chase mobile app.
Keep reading for a step-by-step guide on how to update your User ID and password.
How to Change Your Chase Username
Whether you're using Chase.com or the mobile app, changing your login info is a breeze. See full details below.
At the sign in screen for Chase.com, choose Forgot Username/Password and follow the instructions. If you have any questions, call the number at the back of your debit card.
Update Username on desktop
Here's how to update your User ID on Chase.com:
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| Screenshot of Chase |
- Log in to Chase.com
- Click the Person Icon (top right of the home page)
- Select "Profile & Settings"
- Go to "Overview"
- Select "Sign-in & security" to update your username or password
- Enter your new user ID
- Click "Save" to apply changes
Update Username on Chase mobile app
Here's how to update your User ID on the mobile app:
- Sign into the Chase Mobile App
- Click the Person Icon (top right of screen)
- Select "Profile & Settings"
- Go to "Settings" (right side of screen)
- Go to "Sign-in preferences"
- Edit username or Touch ID
- Click "Save" to apply changes
You can use the Chase Mobile App to perform most financial transactions. This includes depositing checks, requesting a Stop Payment, paying bills or transferring money.
Username requirements
Chase has a few security requirements for updating your username. Adhere to the following restrictions to get your User ID accepted.
- 8-32 characters
- At least 1 letter and 1 number
- No special characters (&, %, *, etc.)
- Must be unique to this account
- Cannot be the same as your password
- Cannot be the same as your email address
Bottom Line
Changing your Chase User ID is straightforward and quick. And feel free to bookmark this page as a future reference.
With a Chase username and password, you can manage your checking or savings account wherever you go. If you don't have a Chase bank account yet, check out the latest Chase bank promotions.
Chase Total Checking® - $300 Bonus
- New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account with qualifying activities
- Access to more than 15,000 Chase ATMs and more than 4,700 branches
- Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device.
- JPMorgan Chase Bank, N.A. Member FDIC
- Open your account online now
- Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com.
- Chase Overdraft Assist℠ - no overdraft fees if you're overdrawn by $50 or less at the end of the business day or if you're overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day*
Bank of America Advantage Banking - $200 Bonus Offer
- The $200 bonus offer is an online only offer and must be opened through the Bank of America promotional page.
- The offer is for new checking customers only.
- Offer expires 5/31/2024.
- To qualify, open a Bank of America Advantage Banking account through the promotional page and set up and receive qualifying direct deposits totaling $2,000 or more into that new account within 90 days of opening.
- Bank of America will attempt to pay bonus within 60 days.
- Additional terms and conditions apply. See offer page for more details.
- Bank of America, N.A. Member FDIC.
U.S. Bank Smartly® Checking and Standard Savings - Up to $700 Bonus
Earn up to $500 with a new Bank Smartly Checking account. Complete the following within 90 days of account opening:
- Enroll in online banking or the U.S. Bank Mobile App
- Make two or more direct deposit(s) totaling $3,000 to $4,999.99 to earn $100, $5,000 to $9,999.99 to earn $300 or $10,000 or more to earn $500
Earn up to $200 with a new Standard Savings account.
- Make new money deposit(s) totaling $15,000 or more by July 17, 2024
- Maintain that balance until October 31, 2024
Offer may not be available if you live outside of the U.S. Bank footprint or are not an existing client of U.S. Bank or State Farm.
Personal Checking Account - $200 Bonus
Open an eligible Fifth Third checking account. Make direct deposits totaling $500 or more within 90 days of account opening to qualify for bonus. The cash bonus will be deposited into your new checking account within 10 business days of completing qualifying activity requirements.
Online Savings Account - Earn 4.25% APY
- No fees
- No minimum opening deposit
- No minimum balance required
Amber Kong is a content specialist at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.
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