March 29, 2021 2:00 PM PT

How to Stop Payment on a Chase Check

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Need to cancel a Chase check? Follow these simple steps to stop a payment with Chase Bank.

Chase Bank is known for their personal banking and credit card services. Chase has over 4,700 branches and 16,000 ATMs nationwide. Plus, they offer an easy-to-use mobile banking app.

Keep reading if you need to stop a payment for your Chase checking account.

TIP: Want to order a new batch of checks from Chase? Read this guide on ordering checks

How to Request Stop Payment with Chase

Here's how to request a stop payment by logging into Chase.com:

  1. Sign into Chase.com
  2. Select the "horizontal three dots" on your account for additional features
  3. Select "Account services"
  4. "Stop payment on a check"
    Screenshot of Chase

  5. Choose the check you want to cancel
  6. OR Select "Add stop payment" to add a new transaction
    Screenshot of Chase

Can you stop payment on a pending transaction on Chase?
For credit card charges, wait 1-3 business days until they post. And if you do not recognize a debit/credit card transaction, call 1-866-564-2262.

How much does it cost to stop payment on a Chase check?
Chase charges $30 to cancel a check.

How to Request Stop Payment with Chase Mobile App

Here's how to request a stop payment using the Chase Mobile App®:

  1. Sign into Chase Mobile App®
  2. Select the checking account that you want to stop payment for
  3. Scroll down and select "Show more" for "Stop payment on a check"
  4. Choose the check you want to cancel
  5. OR Select "Add stop payment" to add a new transaction

How to cancel a deposited Chase check?
If your check has already been cashed in, you may not be able to stop the payment. Contact Chase Bank at 1-800-935-9935 to request assistance.

Bottom Line

You can request a stop payment via Chase.com or the mobile app. You can order checks with a Chase checking account. If you're curious about Chase banking accounts, view the latest Chase coupons for new accounts.

Amber Kong is a content and creative at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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Frequently Asked Questions

Chase frequently offers cash bonuses for new banking customers. You can open a new Chase account either in person at a branch or online.

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