May 11, 2024

Ally Bank Locations

Read more about Ally Bank
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Ally is an excellent online bank with no physical locations. So, how can you access your funds? Read on to find out.

Have you ever used an online-only bank for your banking needs?

Ally Bank Locations

Ally is an online bank with no physical branches. They offer services through a top-notch digital banking platform with 24/7 customer support.

They also give access to 43,000+ Allpoint® ATMs in the US for fee-free withdrawals. Check this ATM locator to find one near you.

Ally ATM Network

Ally Bank partners with Allpoint®, providing customers fee-free access to any Allpoint® ATM in the US. They will also reimburse you up to $10 per statement cycle when you use an out-of-network ATM nationwide.[1]

When traveling internationally, surcharge fees may apply for transactions done with an out-of-network ATM.

You can also enjoy fee-free transactions at Allpoint® ATMs in Canada, Puerto Rico, United Kingdom, Mexico, and Australia.

Ally Digital Banking

Ally has a handy online platform that lets you access your account anywhere. You can do most of your banking like tracking your balance, transferring money, depositing checks, etc.

Depending on your account, you can also use Ally's smart tools for more convenient financial management.

How do you normally access your banking services?

Ally Customer Support

Ally Bank's customer support is available 24/7, here are the different ways you can reach them:

By phone:

  • Within the US: +1-877-247-2559
  • Outside the US: +1-757-247-2559
  • Fraud Reports: +1-833-226-1520

By mail:

  • General: Ally Bank Customer Care, P.O. Box 951, Horsham, PA 19044
  • Deposits: Ally Bank, P.O. Box 13625, Philadelphia, PA 19101

You can also log in to your account if you want to contact them through chat or secure email.[2]

How to Withdraw Money From Your Acccount

You can withdraw from your Ally Bank account through the following:

  • Online funds transfer
  • Outgoing wire transfer
  • Telephone transfer
  • Debit card POS transactions (for money market accounts)
  • ATM (for money market accounts)
  • Check request

Do note that online and mobile banking transfers between Ally Bank accounts or to a third party are limited to 10 per statement cycle for saving accounts.

How to Deposit Money to Your Acccount

Here are various ways you can fund your Ally Bank account:

  • Online transfer
  • Ally eCheck Deposit
  • Direct deposit
  • Wire transfer
  • Mail a check

You can mail your check to Ally Bank, P.O. Box 13625, Philadelphia, PA 19101-3625.

Can I deposit cash into my Ally Bank account?
No, Ally Bank currently does not accept cash deposits.

Ally Bank Pros & Cons


  • Competitive savings rates
  • No minimum deposit
  • No monthly maintenance fee
  • User-friendly website and app
  • Useful digital budgeting tools
  • FDIC-insured


  • No physical locations
  • No cash deposits
  • No ATM card or debit card for savings accounts

What's your main concern with using an online-only bank like Ally?

About Ally Bank

Ally is one of the best online banks today. While they don't have physical branches, they operate from headquarters in Michigan and Utah, with offices across several states too.

In 2009, GMAC (now Ally Financial) transformed its bank unit, GMAC Bank, into Ally Bank to offer better rates and online services. Presently, they offer various financial products like checking, savings, credit cards, investments, mortgages, and loans.

Ally Financial Inc. is headquartered at Ally Detroit Center, 500 Woodward Ave, Detroit, MI 48226, while Ally Bank has its main office at 200 West Civic Center Dr, Sandy, UT 84070.

How to Open an Ally Bank Account

Since Ally is an online bank, you can easily open an account through their website. Just follow these steps:

  1. Select your chosen banking product and click Open New Account.
  2. Pick an account type, input your deposit amount, and click Add Account.
  3. Fill out the application form by providing your personal information.
  4. Submit the application and fund your account.

For live assistance, call their 24/7 hotline at 1-877-247-2559 to open an account over the phone.

Is Ally Bank Safe?

Yes, Ally Bank is safe to use. They are an FDIC-member bank (Cert #57803) which means deposits are insured up to $250,000 per depositor, per ownership category. Your money is guaranteed, even if Ally goes under.

Ally Bank Offers

Bottom Line

Even though Ally Bank doesn't have physical branches, you can easily access your money through its user-friendly online banking platform and wide ATM network.

They also offer competitive rates on their savings accounts, making them even more appealing to people. So, if you are on the hunt for a good online bank, Ally is one you should check out.


  1. ^ Ally Bank. ATMs Withdrawals FAQs: What are your ATM fees?, Retrieved 02/16/2024
  2. ^ Ally Bank. Contact Us, Retrieved 1/24/2024
Discover Bank
Member FDIC

Discover® Online Savings - $200 Cash Bonus

Expires 9/12/2024

To qualify for Bonus: Apply for your first Discover Online Savings Account, enter Offer Code CY624 at application, deposit into your Account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Qualifying deposit(s) may consist of multiple deposits and must post to Account within 45 days of account open date. Maximum bonus eligibility is $200.

What to know: Offer not valid for existing or prior Discover savings customers, including co-branded, or affinity accounts. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 60 days of the account qualifying for the bonus. Bonus is subject to tax reporting. Offer ends 09/12/2024, 11:59 PM ET. Offer may be modified or withdrawn without notice. See advertiser website for full details.

Member FDIC

Chase Total Checking® - $300 Bonus

Expires 7/24/2024
  • New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account with qualifying activities
  • Access to more than 15,000 Chase ATMs and more than 4,700 branches
  • Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device.
  • JPMorgan Chase Bank, N.A. Member FDIC
  • Open your account online now
  • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit
  • Chase Overdraft Assist℠ - no overdraft fees if you're overdrawn by $50 or less at the end of the business day or if you're overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day*
Bank of America
Member FDIC

Bank of America Advantage Banking - $200 Bonus Offer

Expires 9/30/2024
  • The $200 bonus offer is an online only offer and must be opened through the Bank of America promotional page.
  • The offer is for new checking customers only.
  • Offer expires 9/30/2024.
  • To qualify, open a new eligible Bank of America Advantage Banking account through the promotional page and set up and receive qualifying direct deposits totaling $2,000 or more into that new eligible account within 90 days of account opening. Bank of America Advantage SafeBalance Banking® for Family Banking accounts are not eligible for this offer.
  • Once all requirements are met, Bank of America will attempt to pay bonus within 60 days.
  • Additional terms and conditions apply. See offer page for more details.
  • Bank of America, N.A. Member FDIC.
CIT Bank
Member FDIC

CIT Bank Platinum Savings - 5.00% APY

  • 5.00% APY with a balance of $5,000 or more
  • 0.25% APY with a balance of less than $5,000
  • $100 minimum opening deposit
  • No monthly maintenance fee
  • Member FDIC
Axos Bank
Member FDIC

Rewards Checking - Up to 3.30% APY

Expires 6/30/2024
  • Use the promo code AXOS300 when you apply for a Rewards Checking account by June 30th, 2024. Then have qualifying direct deposits to earn up to a $300 bonus!†
  • Build your own APY with up to 3.30% APY*
  • Zero monthly maintenance fees
  • Zero overdraft or NSF fees
  • Zero minimum monthly balance reqs
  • No initial deposit requirement
  • Unlimited domestic ATM fee reimbursements
  • Online debit card management
  • Simple, 3-step process for direct deposit

Darlene Santos is a research analyst at CreditDonkey, a bank comparison and reviews website. Write to Darlene Santos at Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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CreditDonkey is a bank comparison website. We publish data-driven analysis to help you save money & make savvy decisions.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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