Citizens Bank vs Bank of America
Citizens Bank is an east Coast bank with solid deposit products to help meet goals. How does it compare to Bank of America? Read our comparison chart below.
Citizens Bank has over 1,100 branches on the East Coast. It offers a wide range of banking products and services, as well as financial tools to keep you on track. The GoalTrack Savings program offers gift card incentives for reaching your savings goals.
While Bank of America is one of the largest banks in the U.S. with approximately 4,300 locations and 17,000 ATMs. It is known for good customer service with extended hours. It offers checking, savings, CDs, IRA, and investment accounts through Merrill Edge.
Compare Citizens Bank with Bank of America, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
Citizens Bank | Bank of America | |
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Personal Checking Account - $300 Bonus - | Bank of America Advantage Plus Banking® - $100 Bonus Offer - | |
Benefits and Features | ||
Savings | Several types of Savings accounts. 0.01% APY. No minimum opening deposit. $4.99 monthly maintenance fee, unless you have a minimum daily balance of $200 in your account, or have a qualifying Citizens Bank checkings account. | ![]() |
CD | Several types of CD accounts. Terms ranging from 14-month. 2.75% APY. Some APY rates may require qualifying Citizens Bank Checking Account. Minimum opening deposit $1000 for all accounts. | ![]() |
Checking | ![]() | |
Money Market | Several types of Money Market accounts. 0.01% APY. No minimum opening deposit. Monthly maintenance fee of $10, unless you have a minimum daily balance of $2500. Other Money Market accounts have no monthly maintenance fee but require qualifying Citizens Bank Checking Account. | |
Customer Service | 24/7 Telephone Customer Service |
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ATMs | More than 3100 ATMs across 11 states. | |
IRA CD | Terms ranging from 1 - 120 months. Minimum opening deposit $250. No monthly maintenance fee. | ![]() |
Locations | Approximately 1,018 branches across the country | Approximately 3,800+ retail financial centers |
CreditDonkey® Reviews | ||
Savings | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
CD | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Checking | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Money Market | ![]() ![]() ![]() ![]() ![]() | |
Customer Service | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Mobile App | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Pros & Cons | Pros:
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Bottom Line | East Coast bank with solid deposit products to help meet goals... | National bank with widespread accessibility and wide range of services... |
Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details. Citizens Bank: Pricing information from published website as of 12/21/2022 based on 10011 zip code. Bank of America: Pricing information from published website as of 3/25/2022 based on 91107 zip code. |
Which is Better: Citizens Bank or Bank of America?
Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Citizens Bank or Chase.
In short: Citizens Bank's savings, checking, and customer service are worth mentioning. In particular, the customer service is impressive. Bank of America's mobile app is noteworthy.