CIT Bank Login

Forgot your CIT Bank username? We'll show you how to login your online bank account.

CIT Bank offers savings and money market accounts, CDs with varying maturity, and home mortgage loans. Since it's an online bank, you'll handle your transactions from your computer or mobile device.

• Logging Into Your CIT Bank Account
  
• Forgot Your CIT Username or Password
  
• Contacting CIT Customer Service
  
• Opening a New Account With CIT

Logging Into Your CIT Bank Account

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Log in to CIT Bank accounts with the following steps:

1. Visit CIT Bank Online
   
2. Click Sign in, then Online Banking
   
3. Enter your User ID and Password

CIT Bank offers limited account access over the phone. But you will need your personal identification number (PIN) to access your account.

Forgot Your CIT Username or Password?

If you forget your username or password, CIT helps you retrieve the information. But first you must provide important information, including:

• Account Number
  
• First Name
  
• Last Name
  
• Last Four Digits of Your Social Security number

If you don't have all of this information, you can call CIT for more help at 1-855-462-2652 and press #3 for assistance.

The customer service representatives must confirm your identity before they release any information. You can also call this number and choose option #5 if you forgot your telephone banking PIN.

Contacting CIT Customer Service

CIT Bank offers several ways to contact customer service. But the customer service line often has long wait times, so they recommend that you try to solve your issue through one of the online options first.

If you need to speak to a customer service representative, call 1-855-462-2652. CIT Bank's customer service is available:

Monday - Friday: 9:00 am - 9:00 pm (ET)
Saturday: 10:00 am - 6:00 pm (ET)
Sunday: Closed

You'll hear the following options:

• Press #1 if you are a new customer
  
• Press #2 for account information
  
• Press #3 for help with online or mobile banking
  
• Press #4 for interest rate information
  
• Press #5 to change your PIN
  
• Press #0 to speak to a customer service representative

For Specific Concerns

1. If you want to know your balance and don't have internet access, you can call 1-855-462-2652 and press #2. Choose the appropriate account: savings, CDs, or money market. You'll also need to enter your PIN.

2. If you have questions about bank forms, email bankingforms@cit.com or mail the forms to:
   CIT Bank, N.A.
   P.O. Box 7056
   Pasadena, CA 91109-9699

3. If you have a CIT Bank home loan, you can reach them at 1-800-217-6629 Monday through Friday 9 AM to 8 PM.

Opening a New Account With CIT

Start a new account with CIT Bank by clicking Open Account in the right upper corner of their homepage. You'll need the following information to open an account:

• Name(s) on the Account
  
• Birthdate(s)
  
• Mother's Maiden Name
  
• Home Address
  
• Primary Phone Number
  
• Email Address
  
• Social Security Number
  
• Employer Information
  
• CIT Bank Promo Code (if applicable)

It takes approximately five to ten minutes to complete and submit the application. Your final step is to make a deposit and finish the account setup.

You may have to verify micro-deposits that CIT sends to your existing account if you send an electronic transfer. Micro-deposits are usually a few cents and help CIT verify that the account information you provided belongs to you.

Bottom Line

Accessing your CIT bank account is easy when you know your ID and password. If you forget it, you have to jump through a few hoops to get the information you need.

If you need customer service, try resolving your issue by looking through CIT's Help section or by sending an email. You may get your issue resolved faster.