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Citizens Bank vs KeyBank

Citizens Bank is an online savings account with an impressive rate and no fees. How does it compare to KeyBank? Read our comparison chart below.

Citizens Bank has over 1,000 branches on the East Coast. It offers a wide range of banking products and services, as well as financial tools to keep you on track. The GoalTrack Savings program offers gift card incentives for reaching your savings goals.

While KeyBank has over 1,000 branches in 15 states. It offers a range of checking and savings accounts. Some relationship products offer perks like lower loan rates and higher savings APY. KeyBank has higher monthly service fees and heavier requirements to waive, but there is a free checking option.

Compare Citizens Bank with KeyBank, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 KeyBank
Member FDIC
 Learn MoreVisit Site
 

Citizens Bank

KeyBank

SPECIAL OFFER
Personal Checking and Savings Account - $400 Bonus - Learn More

Read Citizens Bank Review

SPECIAL OFFER
Key Select Checking® - $500 Bonus - Learn More

Read KeyBank Review

 

Benefits and Features

SavingsSeveral types of Savings accounts. 0.01% APY. No minimum opening deposit. $4.99 monthly maintenance fee, unless you have a minimum daily balance of $200 in your account, or have a qualifying Citizens Bank checkings account.0.01% APY. $10 minimum opening deposit. $4 monthly maintenance fee unless you are an owner of a KeyBank consumer checking account.
CDSeveral types of CD accounts. Terms ranging from 4-14 month. 3.10% - 4.00% APY. Some APY rates may require qualifying Citizens Bank Checking Account. Minimum opening deposit $25,000 for 4-Month and 7-Month; $1,000 for 14-Month online CD.Standard Term CD: 0.05% APY. Terms of 7 days to 10 years. Minimum deposit of $2,500.
Money MarketSeveral types of Money Market accounts. 0.01% APY. No minimum opening deposit. Monthly maintenance fee of $10, unless you have a minimum daily balance of $2500. Other Money Market accounts have no monthly maintenance fee but require qualifying Citizens Bank Checking Account.1.90% blended APY on balances of $25,000 or more. $5,000 minimum opening deposit. Monthly maintenance charge of $20. Can be waived with $25,000 daily balance OR having a relationship package checking account.
ATMs
3,300+ ATMs across 14 states
40,000+ KeyBank and Allpoint ATMs nationwide
Customer Service24/7 Telephone Customer ServiceTelephone Service available 24/7
IRA CDTerms ranging from 1 - 120 months. Minimum opening deposit $250. No monthly maintenance fee. 
Locations
1,000+ branches in 14 states
1,000+ branches in 15 states: Alaska, Colorado, Connecticut, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont, and Washington.
 

CreditDonkey® Reviews

 KeyBank
SavingsStarStarStarStarHalf StarStarStarEmpty StarEmpty StarEmpty Star
FeesStarStarStarStarStar
Mobile AppStarStarStarStarEmpty StarStarStarStarStarHalf Star
Customer ServiceStarStarStarStarEmpty StarStarStarStarStarEmpty Star
CDStarStarStarHalf StarEmpty Star
CheckingStarStarStarHalf StarEmpty Star
Money MarketStarStarHalf StarEmpty StarEmpty Star
Pros & ConsPros:
  • High APY
  • No monthly fees
Cons:
  • No physical branches
  • No cash deposits
Pros:
  • Key Financial Wellness Review tool
  • Free checking option
  • 24/7 customer service
Cons:
  • Limited branches
  • High account fees
Bottom LineOnline savings account with an impressive rate and no fees... Read full reviewBank with a variety of deposit products and great financial tools... Read full review
 Learn MoreVisit Site

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Citizens Bank: Pricing information from published website as of 02/28/2026 based on 10011 zip code.

KeyBank: Pricing information from published website as of 04/02/2026 based on 44114 zip code.

KeyBank
Member FDIC

Key Select Checking® - $500 Bonus

Expires 5/22/2026
Earn $500 after qualified activities until 5.22.26 with interest-bearing Key Select Checking®.

  • Open a Key Select Checking® account online by May 22, 2026.
  • Make the minimum opening deposit of $50 and make a total of $5,000 or more in eligible direct deposits within the first 90 days of account opening.
  • Your $500 cash bonus will be deposited into your account within 60 days of meeting requirements. Account must not be closed at the time of gift payment.
KeyBank
Member FDIC

Key Smart Checking® - $300 Bonus

Expires 5/22/2026
Earn $300 after qualified activities until 5.22.26 with the no-monthly-maintenance-fee Key Smart Checking®.

  • Open a Key Smart Checking® account online by May 22, 2026.
  • Make the minimum opening deposit of $10 and a total of $2,000 or more in eligible direct deposits within the first 90 days of account opening.
  • Your $300 cash bonus will be deposited into your account within 60 days of meeting requirements. Account must not be closed at the time of gift payment.

Which is Better: Citizens Bank or KeyBank?

Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Citizens Bank or Bank of America.

In short: Citizens Bank's savings is worth mentioning.


Articles on Citizens Bank

Citizens Bank High Yield Savings

Citizens has an online savings account with a competitive APY and no fees. But what's the catch? Continue reading to find out.

Citizens Bank Problems

While Citizens Bank offers easy-to-maintain checking and savings accounts, some customers didn't have the best experience. Here's why.

Articles on KeyBank

KeyBank Review

Are you looking for a no-frills checking account or maybe a bank that offers relationship banking services/interest rates? You may have found your fit with KeyBank.

KeyBank Routing Number

Looking to transfer money in or out of your KeyBank checking or savings account? Find your KeyBank routing number and learn more about money transfers in our guide.

Which Do You Think is Best?





Which Bank Account is Right for You?


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