Bank of America vs Citizens Bank

Bank of America is a national bank with widespread accessibility and wide range of services. How does it compare to Citizens Bank? Read our comparison chart below.

Bank of America is one of the largest banks in the U.S. with approximately 3,700 locations and 15,000 ATMs. It is known for good customer service with extended hours. It offers checking, savings, CDs, IRA, and investment accounts through Merrill Edge.

While Citizens Bank has over 1,000 branches on the East Coast. It offers a wide range of banking products and services, as well as financial tools to keep you on track. The GoalTrack Savings program offers gift card incentives for reaching your savings goals.

Compare Bank of America with Citizens Bank, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

	Bank of America	Citizens Bank
	Member FDIC
	Learn More	Learn More
	OFFER Bank of America Advantage Banking - Up to $500 Cash Offer Read Bank of America Review	SPECIAL OFFER Personal Checking and Savings Account - $400 Bonus - Learn More Read Citizens Bank Review
	Benefits and Features
Savings	Bank of America Advantage Savings Standard Rate: 0.01% APY	Several types of Savings accounts. 0.01% APY. No minimum opening deposit. $4.99 monthly maintenance fee, unless you have a minimum daily balance of $200 in your account, or have a qualifying Citizens Bank checkings account.
CD	7-Month CD - Up to 4.25% APY 10-Month CD - Up to 3.75% APY 13-Month CD - 2.75% APY 25-Month CD - 2.00% APY 37-Month CD - 0.11% APY 1-Month CD - 0.03% APY 120-Month CD - 0.03% APY	Several types of CD accounts. Terms ranging from 5-10 month. 3.50% - 4.25% APY. Some APY rates may require qualifying Citizens Bank Checking Account. Minimum opening deposit $25000 for 5-Month and 10-Month online CD.
Checking
Money Market		Several types of Money Market accounts. 0.01% APY. No minimum opening deposit. Monthly maintenance fee of $10, unless you have a minimum daily balance of $2500. Other Money Market accounts have no monthly maintenance fee but require qualifying Citizens Bank Checking Account.
Mobile App	iOS & Android
ATMs	Approximately 15,000+ ATMs	3,300+ ATMs across 14 states
Customer Service	Monday -Friday: 8AM - 9PM ET Saturday: 9AM - 6PM ET Sunday: 8AM - 5PM ET	24/7 Telephone Customer Service
IRA CD		Terms ranging from 1 - 120 months. Minimum opening deposit $250. No monthly maintenance fee.
Locations	3,700 financial centers	1,000+ branches in 14 states
	CreditDonkey® Reviews

Savings
CD
Checking
Mobile App
Customer Service
Money Market
Pros & Cons	Pros: Large branch network Extended service hours Full service banking Cons: Monthly fees Low interest rates Many misc. banking fees	Pros: One Deposit Checking Citizens Savings Tracker 24/7 customer service Cons: Low APY Heavy overdraft fees Limited branches
Bottom Line	National bank with widespread accessibility and wide range of services... Read full review	East Coast bank with solid deposit products to help meet goals... Read full review
	Learn More	Learn More
		Personal Checking and Savings Account - $400 Bonus Personal Checking Account - $300 Bonus 5-Month CD - 4.25% APY
Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details. Bank of America: Pricing information from published website as of 08/25/2025 based on 91107 zip code. Citizens Bank: Pricing information from published website as of 08/10/2025 based on 10011 zip code.

Member FDIC

Bank of America Advantage Banking - Up to $500 Cash Offer

Learn More

Expires 1/31/2026

The cash offer up to $500 is an online only offer and must be opened through the Bank of America promotional page.
The offer is for new checking customers only.
Offer expires 1/31/2026.
To qualify, open a new eligible Bank of America Advantage Banking account through the promotional page and set up and receive Qualifying Direct Deposits* into that new eligible account within 90 days of account opening. Your cash bonus amount will be based on the total amount of your Qualifying Direct Deposits received in the first 90 days.

Cash Bonus Total Qualifying Direct Deposits

$100 $2,000

$300 $5,000

$500 $10,000+
If all requirements are met 90 days after account opening, Bank of America will attempt to deposit your bonus into your new eligible account within 60 days.
Bank of America Advantage SafeBalance Banking® for Family Banking accounts are not eligible for this offer.
Additional terms and conditions apply. See offer page for more details.
*A Qualifying Direct Deposit is a direct deposit of regular monthly income – such as your salary, pension or Social Security benefits, which are made by your employer or other payer – using account and routing numbers that you provide to them.
Bank of America, N.A. Member FDIC.

Cash Bonus	Total Qualifying Direct Deposits
$100	$2,000
$300	$5,000
$500	$10,000+

Member FDIC

Bank of America® Business Advantage Banking Checking Account - $200 Bonus Offer

Learn More

Expires 12/31/2025

The $200 bonus offer is an online only offer and must be opened through the Bank of America promotional page.
The offer is for new eligible business checking customers only.
Offer expires 12/31/2025.
To qualify, deposit $5,000 or more in New Money* directly into a new eligible Bank of America Business Advantage Banking account within thirty (30) days of account opening.
Maintain an average balance of $5,000 in that new Business Advantage Banking account during the Maintenance Period**.
Once all requirements are met, Bank of America will attempt to pay bonus within 60 days.
Additional terms and conditions apply. See offer page for more details.
*New Money is new funds deposited into your business checking account that are not transfers from other Bank of America deposit accounts or Merrill investment accounts.
** The Maintenance Period begins thirty-one (31) calendar days after account opening and ends ninety (90) calendar days after account opening.
Bank of America, N.A. Member FDIC

Member FDIC

Business Advantage Relationship Banking

No fee for first 500 transactions per statement cycle
No fee for first $20,000 in cash deposited per statement cycle
Multiple ways to avoid the $29.95 monthly fee

Learn More

Which is Better: Bank of America or Citizens Bank?

Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Bank of America or Chase.

In short: Bank of America's mobile app is noteworthy. Citizens Bank's savings and customer service are worth mentioning. In particular, the customer service is impressive.

Articles on Bank of America

Bank of America Review

Bank of America is a national bank with many account options and user-friendly online banking. But does this convenience come at a cost? Read on.

Bank of America Savings Account Interest Rate

Bank of America's Advantage Savings has a standard APY way below the national average. Read on to find out more.

Does Bank of America Have a High Yield Savings

Bank of America offers various banking products and services. But does it have a high-yield savings account? Find out here.

Bank of America Problems

Bank of America may be one of the biggest banks, but many customers find a lot of issues with their banking services. What are they? Keep reading.

Bank of America CD Rates

Bank of America is one the biggest banks in the U.S. But are their CD rates worth it? Read on to find out.

How to Close a Bank of America Account

Want to close your Bank of America account? Learn how and what you need to do before you close your account.

Bank of America Hours

Bank of America is open 5-6 days a week, depending on the location. Take a look at their business hours below.

Bank of America Routing Number

Find your Bank of America routing number and learn about money transfers in our guide.

Articles on Citizens Bank

Citizens Bank Review

Are you looking for a bank that will not only keep your money, but also help push you to meet your financial goals? If so, you may want to consider Citizens Bank.