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Bank of America vs Citizens Bank

Bank of America is a national bank with widespread accessibility and wide range of services. How does it compare to Citizens Bank? Read our comparison chart below.

Bank of America is one of the largest banks in the U.S. with approximately 3,700 locations and 15,000 ATMs. It is known for good customer service with extended hours. It offers checking, savings, CDs, IRA, and investment accounts through Merrill Edge.

While Citizens Bank has over 1,000 branches on the East Coast. It offers a wide range of banking products and services, as well as financial tools to keep you on track. The GoalTrack Savings program offers gift card incentives for reaching your savings goals.

Compare Bank of America with Citizens Bank, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 Bank of America
Member FDIC
 Learn MoreLearn More
 

Bank of America

Citizens Bank

OFFER
Bank of America Advantage Banking - Up to $500 Cash Offer

Read Bank of America Review

SPECIAL OFFER
Personal Checking and Savings Account - $400 Bonus - Learn More

Read Citizens Bank Review

 

Benefits and Features

SavingsBank of America Advantage Savings Standard Rate: 0.01% APYSeveral types of Savings accounts. 0.01% APY. No minimum opening deposit. $4.99 monthly maintenance fee, unless you have a minimum daily balance of $200 in your account, or have a qualifying Citizens Bank checkings account.
CD
  • 7-Month CD - 3.25% APY
  • 10-Month CD - 2.95% APY
  • 13-Month CD - 2.00% APY
  • 25-Month CD - 1.75% APY
  • 37-Month CD - 0.11% APY
  • 1-Month CD - 0.03% APY
  • 120-Month CD - 0.03% APY
Several types of CD accounts. Terms ranging from 4-14 month. 3.10% - 4.00% APY. Some APY rates may require qualifying Citizens Bank Checking Account. Minimum opening deposit $25,000 for 4-Month and 7-Month; $1,000 for 14-Month online CD.
Checking
Check
 
Money Market Several types of Money Market accounts. 0.01% APY. No minimum opening deposit. Monthly maintenance fee of $10, unless you have a minimum daily balance of $2500. Other Money Market accounts have no monthly maintenance fee but require qualifying Citizens Bank Checking Account.
Mobile App
iOS & Android
 
ATMs
Approximately 15,000+ ATMs
3,300+ ATMs across 14 states
Customer Service
  • Monday -Friday: 8AM - 9PM ET
  • Saturday: 9AM - 6PM ET
  • Sunday: 8AM - 5PM ET
24/7 Telephone Customer Service
IRA CD
Check
Terms ranging from 1 - 120 months. Minimum opening deposit $250. No monthly maintenance fee.
Locations
3,700 financial centers
1,000+ branches in 14 states
 

CreditDonkey® Reviews

 Bank of America
SavingsStarStarEmpty StarEmpty StarEmpty StarStarStarStarStarHalf Star
CDStarStarStarHalf StarEmpty Star
CheckingStarStarStarStarEmpty Star
Mobile AppStarStarStarStarHalf StarStarStarStarStarEmpty Star
Customer ServiceStarStarStarStarEmpty StarStarStarStarStarEmpty Star
FeesStarStarStarStarStar
Pros & ConsPros:
  • Large branch network
  • Extended service hours
  • Full service banking
Cons:
  • Monthly fees
  • Low interest rates
  • Many misc. banking fees
Pros:
  • High APY
  • No monthly fees
Cons:
  • No physical branches
  • No cash deposits
Bottom LineNational bank with widespread accessibility and wide range of services... Read full reviewOnline savings account with an impressive rate and no fees... Read full review
 Learn MoreLearn More

    Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

    Bank of America: Pricing information from published website as of 03/19/2026 based on 91107 zip code.

    Citizens Bank: Pricing information from published website as of 02/28/2026 based on 10011 zip code.

    Bank of America
    Member FDIC

    Bank of America Advantage Banking - Up to $500 Cash Offer

    Expires 5/31/2026
    • The cash offer up to $500 is an online only offer and must be opened through the Bank of America promotional page.
    • The offer is for new checking customers only.
    • Offer expires 05/31/2026.
    • To qualify, open a new eligible Bank of America Advantage Banking account through the promotional page and set up and receive Qualifying Direct Deposits* into that new eligible account within 90 days of account opening. Your cash bonus amount will be based on the total amount of your Qualifying Direct Deposits received in the first 90 days.
      Cash BonusTotal Qualifying Direct Deposits
      $100$2,000
      $300$5,000
      $500$10,000+
    • If all requirements are met 90 days after account opening, Bank of America will attempt to deposit your bonus into your new eligible account within 60 days.
    • Bank of America Advantage SafeBalance Banking® for Family Banking accounts are not eligible for this offer.
    • Additional terms and conditions apply. See offer page for more details.
    • *A Qualifying Direct Deposit is a direct deposit of regular monthly income – such as your salary, pension or Social Security benefits, which are made by your employer or other payer – using account and routing numbers that you provide to them.
    • Bank of America, N.A. Member FDIC.
    Bank of America
    Member FDIC

    Bank of America® Business Advantage Banking - $400 or $750 Cash Bonus Offer

    Expires 12/31/2026
    • The $400 or $750 cash bonus offer is an online only offer and must be opened through the Bank of America promotional page.
    • The offer is for new eligible business checking customers only.
    • Offer expires 12/31/2026.
    • To qualify, open a new Business Advantage Relationship Banking or Business Advantage Fundamentals™ Banking account through the promotional page and deposit New Money* directly into that new eligible account within thirty (30) days of account opening (“Deposit Period”). At the end of the Deposit Period, all New Money deposits made directly into new eligible Business Advantage Banking account will be totaled to determine which Balance Requirement you have met and which corresponding Cash Bonus Tier you are eligible for.
      Balance RequirementCash Bonus Tier
      $5,000$400
      $15,000$750
    • Maintain a daily balance in that new Business Advantage Banking account that meets the applicable Balance Requirement during the Maintenance Period**
    • After you satisfy all of the requirements, Bank of America will attempt to deposit your earned bonus directly into your new eligible Bank of America Business Advantage Banking account within 60 days.
    • Additional terms and conditions apply. See offer page for more details.
    • *New Money is new funds deposited into your Business Advantage Banking account that are not transfers from other Bank of America accounts or Merrill investment accounts.
    • ** The Maintenance Period begins thirty-one (31) calendar days after account opening and ends ninety (90) calendar days after account opening.
    • Bank of America, N.A. Member FDIC
    Bank of America
    Member FDIC

    Business Advantage Relationship Banking

    • Best for businesses with the need for extra accounts and robust banking needs.
    • No fee for incoming wire, stop payment, electronic deposits and more.
    • No fee for first 500 transactions per statement cycle.
    • No fee for the first $20,000 in cash deposited per statement cycle at an ATM or Financial Center.
    • Bank of America, N.A. Member FDIC

    Which is Better: Bank of America or Citizens Bank?

    Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Bank of America or U.S. Bank.

    In short: Citizens Bank's savings is worth mentioning.


    Articles on Bank of America

    Bank of America Review

    Bank of America is a national bank with many account options and user-friendly online banking. But does this convenience come at a cost? Read on.

    Bank of America Problems

    Bank of America may be one of the biggest banks, but many customers find a lot of issues with their banking services. What are they? Keep reading.

    Bank of America CD Rates

    Bank of America is one the biggest banks in the U.S. But are their CD rates worth it? Read on to find out.

    How to Close a Bank of America Account

    Want to close your Bank of America account? Learn how and what you need to do before you close your account.

    Bank of America Hours

    Bank of America is open 5-6 days a week, depending on the location. Take a look at their business hours below.

    Bank of America Routing Number

    Find your Bank of America routing number and learn about money transfers in our guide.

    Articles on Citizens Bank

    Citizens Bank High Yield Savings

    Citizens has an online savings account with a competitive APY and no fees. But what's the catch? Continue reading to find out.

    Citizens Bank Problems

    While Citizens Bank offers easy-to-maintain checking and savings accounts, some customers didn't have the best experience. Here's why.

    Which Do You Think is Best?





    Which Bank Account is Right for You?


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