Credit Card Processing Fees: What You Need to Know

Accepting credit cards is crucial for the success of your business. But it comes at a cost - one that could put you in over your head if you aren't careful.

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How much are credit card processing fees? The average credit card processing fees are 1.5% - 2.9% for swiped transactions and 3.5% for online transactions (due to the higher risk of fraud).

61.4% of people would use a credit or debit card to pay for a $10 in-store purchase (instead of cash).^[1]

It goes without saying that being able to accept cards has become vital for any small retail business. Unfortunately, processing fees are a necessary cost of doing business nowadays.

Read on to learn what business owners should know about credit card processing fees, including some smart tips to reduce them.

Average Credit Card Processing Fees

Credit card processing fees depend on a lot of factors like the credit card network, whether it's a credit or debit card, and the processing method.

Here are the average credit card processing fees for the 4 major credit card networks:

• Visa: 1.4% - 2.5%
  
• Mastercard: 1.5% - 2.6%
  
• Discover: 1.55% - 2.5%
  
• American Express: 2.3% - 3.5%

There are many factors that go into processing fees. The above fees represent the common range, though your rates could be higher or lower, depending on your situation and what processor you use. We'll explain below.

What Parties Are Involved in Credit Card Processing?

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When your customers swipe their credit card or insert it into the chip reader, a lot goes on behind the scenes. It's not just a transaction between your store and the credit card company. There are many parties at work, including:

• Card issuer: This is the credit card company - the one that provides the credit card to consumers, such as Chase or Bank of America (among others).

  The banks work with Visa and Mastercard (the brand) to process the transactions. The interchange fee goes to these banks and credit card companies to cover their operations and risk.

• Credit card network: This is the brand of the card, such as Visa or Mastercard. The assessment fee is charged by the card networks for using their card brands.
  Note: American Express acts as both the card issuer and the card network. So the credit card fees are typically higher for American Express cards. However, there is a new pricing model - called OptBlue - that brings the fees closer in line with Visa and Mastercard.
  

• Merchant: This is you, the store or business accepting the credit card, either in person or online.

• Acquiring bank: Also called a "merchant bank", this is the bank that maintains your merchant account. You actually don't get direct access or contact with this bank. Your processing provider is the one who facilitates this relationship.

• Merchant account provider or payment processor: The third-party that sets you up with a merchant account and processes your transactions. This is the "middle man" that connects you with the banks. This is the only party you directly deal with.

  A few common examples are Square, Stripe, and Payline Data.

  Sometimes, the acquiring bank and the merchant account provider are the same company. For example, Chase has their own processing service and it's also the merchant bank. But you'd only deal with the merchant services part.
  

• Payment gateway: This is necessary if you conduct business online. The payment gateway encrypts the data and sends the request for authorization to the card issuer (through the merchant account provider).

  The issuer's bank approves or denies the request and the result is sent back to the merchant. This all happens in the matter of a few seconds (sometimes longer for EMV cards).

Credit Card Processing Fee Explained

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There are several factors that go into the total credit card processing fee:

• Transaction fees for each credit/debit card purchase
  
• Account and software fees
  
• One time incidental fees (such as chargebacks)

Together, the transactions fees, account fees, and incidentals form the total credit card merchant fees. The merchant fee is money charged by a processing provider for taking credit card and debit card payments.

Read on to learn more about these fees.

Credit Card Transaction Fees

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Transaction fees are charged every time there's a credit or debit card purchase. This will be the largest part of your payment costs. There are 2 basic types of transactions:

• In-person (1.5% - 2.9% average):
  Includes swipe, chip, and contactless payments (such as Apple Pay and Google Pay). These have the lowest processing rates because they have a lower risk of fraud and/or chargebacks.

• Card-not-present (2.9% - 3.5% average):
  Includes online purchases, invoices, and manually keyed-in transactions. These have higher average credit card processing fees since there's a higher risk of fraud.

Credit card transaction fees are made up of 3 parts: interchange fee, assessment fee, and processor markup. You'll learn more about those below.

Interchange Fees

Interchange fees are also known as "wholesale fees." These are fees charged by the issuing bank to cover risk.

These fees are non-negotiable and are set by the credit card networks (Visa, Mastercard, etc.) The processing provider gets no part of these.

The rates vary depending on many factors, including:

• Type of card used
  Debit cards with PIN have lower rates than credit cards. Premium rewards cards and business credit cards have higher rates since credit card companies use that to make up for the rewards.

• Card brand
  Each card brand set their own rates. They may differ even for the same business. American Express cards have higher processing fees than Visa, Mastercard, and Discover.

• Processing method
  As mentioned before, in-person swiped cards have lower rates, while online purchases have higher interchange fees.

• Type of business
  All businesses have a Merchant Category Code. Each code has their own interchange rates. Lower-risk industries have lower interchange rates, while higher-risk industries have higher interchange rates.

  For example, grocery stores have lower interchange rates than airlines.

Interchange fees are the largest part of the total credit card transaction fees. But you don't really need to worry about them since there's nothing you can do about it.

Assessment Fees

Assessment fees are charged the card networks (Visa, Mastercard, Discover) to cover operation costs. These are also fixed non-negotiable fees.

These fees aren't as high as interchange fees, but they still take away a small percentage. The current assessment fees^[2] are:

• Visa: 0.14% (credit), 0.13% (debit)
  
• Mastercard: 0.1375% (0.1475% for transactions over $1,000)
  
• Discover: 0.13%

Processor Markup Fees

On top of the interchange fees, credit card processors charge their own markup. This is the commission they get for each purchase.

The cost will vary depending on the credit card processing company. This is the fee you should be comparing when shopping around for a provider.

Often, the markup fee can be negotiated. Especially higher volume businesses may be able to get discount rates.

For example, the processor may charge 0.25% + $0.10 per transaction. On a $100 transaction, this would cost you $0.35

Next, learn about the different pricing structures you will encounter.

4 Types of Pricing Models

Credit card processing providers have four main pricing models. We go over them below, as well as what kind of business each is best for.

All the fees will be charged through your card processing provider.

1. Interchange-Plus

This is the most common and transparent model. The interchange fee and markup fee are clearly separated.

Some examples of this pricing structure are:

• Payline Data: Interchange + 0.2% + $0.10 for swiped^[3]
  
• Dharma: Interchange + 0.15% + $0.07 for swiped^[4]

The 0.2% + $0.10 is the processor markup over standard interchange rates. It's easy to compare this price against other providers.

The Interchange-Plus pricing model works for most businesses. It can potentially come out to be the lowest cost.

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2. Flat Rate

Some companies charge a flat fee per transaction, no matter what brand of card used, or if it's debit or credit. This structure is usually used by third party PSPs.

In this model, the interchange and markup fees are blended together. This is the most simple pricing and the most predictable. You can estimate what each transaction will cost ahead of time.

Flat-rate providers usually don't have any extra monthly fees, as it's all mixed into the processing rate.

Some examples of providers with flat rate are:

• Square: 2.6% + $0.10 for swiped cards^[5]
  
• PayPal Here: 2.7% for swiped cards^[6]
  
• Quickbooks Payments: 2.4% + $0.25 for swiped cards^[7]
  
• Stripe: 2.9% + $0.30 for online transactions^[8]

The downside is that the transaction cost could be quite high. This option is best for very small business owners with small ticket sizes or lower volume (up to $5,000 in card transactions per month).

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3. Subscription/Membership

With this model, you pay a monthly membership fee for using the service.

Just like interchange-plus, the processor markup is clearly spelled out. But it's just one small fixed per-transaction fee (instead of also a percentage markup).

You may see the pricing laid out like: Interchange + $0.15 per transaction, plus a $50 monthly subscription fee.

Some merchant account providers with subscription pricing model include:

• Payment Depot: starts from Interchange + $0.15; $49/mo^[9]
  
• Fattmerchant: starts from Interchange + $0.08; $99/mo^[10]

This pricing model could be good for businesses with high sales volume ($10,000 or more in monthly transactions). The processor markup is very low, so your savings would justify the membership fees.

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4. Tiered

The tiered model was designed to simplify interchange-plus pricing, but it actually ends up being more confusing.

The concept is simple. Instead of the literally hundreds of different interchange rates, you get just 3 flat rates depending on the type of card used:

• Qualified rates for debit cards and non-rewards cards
  
• Mid-qualified rates for standard rewards cards
  
• Non-qualified rates for premium cards and card-not-present transactions

But the problem is that most transactions will fall under the mid-qualified and non-qualified tiers, which have much higher rates. In general, your processing fees will end up being a lot more expensive, so we don't recommend this model.

Credit Card Processing Comparison Chart

Here is a quick comparison of the credit card processing rates charged by the top payment processing services.

Merchant Account vs. Payment Service Provider

First, you need to decide what kind of credit card processor you want for your business. There are two types of payment processors:

1. Merchant account provider
   This is a full service credit card processor. The main thing is that you get a unique merchant ID number just for your business. You'll also get other services such as PCI compliance assistance and tax reporting assistance.

   Typically, merchant accounts require underwriting to approve you as a client. So it's best for larger, established businesses with high processing volume.

   Fattmerchant, Payline Data and Payment Depot are examples of merchant account providers.

2. Payment service provider (PSP)
   This is a more simplified option that only offers credit card processing. You don't receive your own unique merchant account ID. Your transactions are processed in a batch along with those of many other businesses, so therefore costs less.

   This is a good, cheaper option for micro businesses. PSPs don't require underwriting, so you can get started accepting credit card payments almost right away.

   Square and Stripe are examples of payment service providers.

Credit Card Merchant Fees Comparison Chart

To illustrate the difference in credit card processing fees in the models, let's take a look at a sample scenario.

Suppose your retail store has the following transactions monthly:

• 100 x $10 transactions
  
• 100 x $50 transactions
  
• 100 x $100 transactions
  
• 100 x $200 transactions

Now let's see what your processing fee would be under the different pricing models.

As you can see, flat-rate pricing will cost significantly more for larger transactions. It's a good choice for very small businesses. But medium to large businesses will find better processing rates with interchange-plus or subscription pricing.

Provider Account Fees

Besides the processing fees for each transaction, your merchant account provider may also charge other account fees for using the service. These could include:

• Hardware fees: If you have a physical store, you'll need a card reader, terminal, or register to swipe cards. Some companies charge a one-time purchase fee, while others lock you into a lease and potentially charge cancellation fees.

• Payment gateway: This is necessary for e-commerce stores to process online orders. Some providers charge a separate monthly fee for the service. Some, like Square, include this for free.

• Virtual terminal: If you get phone orders, a virtual terminal lets you manually key-in card info. Again, some companies charge extra for this feature.

• PCI fees: Some providers offer PCI compliance services and some leave the responsibility up to you. Make sure you understand what's provided and if there's a fee charged.

Other Miscellaneous One-Time Fees

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Finally, you may also encounter these one-time fees:

• Set-up fees: Some merchant account providers charge a fee to set you up on their network. This could be for a technician to come out and set up the hardware or even for over-the-phone support.

• Early cancellation fee: Some providers may require a contract and charge a fee if you cancel early. Payline Data and Payment Depot are month-to-month with no cancellation fees.

• Chargeback fee: This is a fee charged if credit card charge is disputed. Square is one processor that does not charge any chargeback fees.

• Monthly minimum fee: This is a fee that's charged if you don't meet a monthly processing dollar amount. But there are a lot of providers that don't have a minimum requirement.

• Statement fees: Your merchant provider may charge you for statements, whether paper or online. They may call it a processing fee or even a miscellaneous fee.

• IRS reporting fee: Some merchant providers charge a fee to report your transactions to the IRS and provide you with the required 1099-K. This practice isn't widely accepted and the fee should be disputed if you see it on your statement.

How Credit Card Processing Works

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In-store transactions and e-commerce transactions have slight variations in their processes. We'll cover both below:

Retail Transactions

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For a physical retail business, here's what happens. The consumer makes a credit card payment. You run it through the hardware provided (card reader, terminal, or register).

1. Authorization
The information is then sent to the payment processor, which forwards to the issuing bank for approval. The bank approves or denies the transaction in real-time based on the availability of the consumer's funds.

2. Settlement
Throughout the day, your merchant account collects the approved authorizations. Typically, you'd submit it all together in a batch for processing at the end of each day.

Your provider will forward the batch to the issuing banks, and they'll settle the funds for the approved transactions into your merchant account (minus interchange fees).

3. Funding
From your merchant account, your provider will transfer the funds to your business bank account in 1-2 days.

In-person purchases done over POS transaction have a lower processing rate than online transactions.

Online Transactions

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Online transactions go through one more step.

Once the consumer enters the credit card information, it enters the payment gateway, which then sends the info to the payment processor.

At this point, the process is the same. The payment processor contacts the issuing bank for approval of the transaction. Upon approval, the issuing bank alerts the payment processor which then alerts the payment gateway.

Finally, the information reaches your website, where you are able to see that the transaction went through.

Once the transaction is complete, you receive the funds in a few days.

Are Flat Rate or Interchange-Plus Fees Better?

These are the two most popular pricing models. Wondering whether you should choose a flat rate or interchange plus provider?

Unfortunately, the answer is different for each business. It depends on your total monthly transactions as well as the individual transaction amount. That's not all, though. You also have to figure in any monthly merchant service fee or other add-on fees merchant services provider charge.

In general, interchange plus works for most businesses. Flat fee pricing is usually better for low-volume businesses or those with smaller average ticket size.

Choosing the Right Interchange-Plus Provider

If your transactions are too high for a flat fee provider to make sense, you'll need to shop around for the right interchange-plus provider.

Obviously, you'll want to find the lowest upcharge. But don't focus on the percentage alone. Look at the merchant provider's requirements. Some have volume minimums you must meet.

If you don't meet the minimum quota, you'll pay the difference in fees. In other words, don't jump at the first merchant services provider with the lowest add-on fees. If you can't meet the minimum requirements, you won't enjoy the low percentages.

Some payment processors charge a monthly or annual fee in addition to their add-on fees. They may also charge miscellaneous fees for things like customer support, training, statements, or PCI compliance.

If you need to integrate your payment processor with your POS or eCommerce, they may charge for that as well.

How to Lower Credit Card Processing Fees

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Remember, you can negotiate markup fees charged by credit card processors and merchant account providers. You cannot negotiate the wholesale credit card processing fee.

In general, merchants with high transaction volume usually have better luck getting a discount rate. What you negotiate should depend on the type of sales you make.

Large transactions are more affected by the percentage add-on than the per-transaction fixed fee. If the markup is 0.5% + $0.15, let's see the difference on two transactions:

• $10 transaction: $0.05 + $0.15
  
• $100 transaction: $0.50 + $0.15

The lower the transaction amount, the more sense it makes to negotiate the per transaction fee. If you were to negotiate a lower percentage, you would save a penny or two.

But if you negotiate the per transaction fee, you could save as much as $.05 to $.10 per transaction. That might not sound like a lot, but after 1,000 transactions, you'd save $50 - $100.

Higher transactions, on the other hand, would save you more with a lower percentage fee. If you were able to negotiate a 0.4% fee rather than 0.5%, you'd save $0.10 per transaction.

After 1,000 transactions, you'd save $100. Of course, the higher your transaction amount, the more you save. Read our in-depth guide to learn how you can negotiate credit card processing fees.

What Experts Say

CreditDonkey assembled a panel of experts to answer readers' most pressing questions:

• How do sellers benefit from allowing customers to use credit cards?
  
• Why don't more small businesses accept credit cards?

Here's what they said:

Bottom Line

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To be a successful business owner, it's necessary to be able to accept credit card purchases. However, you should choose your merchant account provider wisely. If you don't understand their fee structure, ask questions.

Compare the flat fee companies to the interchange plus companies on a per transaction as well as monthly basis. Only then will you be able to make the decision that works best for your company's bottom line.

And don't forget to inquire about early termination fees or equipment rental fees.

References

1. ^ Federal Reserve, Report on the Economic Well-Being of U.S. Households in 2016 - May 2017, Retrieved 4/9/2021
2. ^ Payment Network Pass-Through Fee Schedule
3. ^ Payline Data Credit Card Pricing
4. ^ Dharma Merchant Services Rates
5. ^ Square Pricing
6. ^ PayPal Merchant Fees
7. ^ Quickbooks Payment Pricing
8. ^ Stripe Pricing & Fees
9. ^ Payment Depot Pricing Plans
10. ^ Fattmerchant Plans & Pricing