Credit Card Processing Fees: What You Need to Know
Accepting credit cards is crucial for the success of your business. But it comes at a cost - one that could put you in over your head if you aren't careful.
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How much are credit card processing fees? Average credit card processing fees range from 1.5% to 2.9% for swiped credit cards.
Keyed-in transactions have a higher average processing fee of 3.5% to account for the higher risk.
Read on to learn what business owners should know about credit card processing fees, including some smart tips to reduce them.
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Credit Card Processing Fee Explained
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There are several factors that go into the total credit card processing fee:
- Transaction fees for each credit/debit card purchase
- Account and software fees
- One time incidental fees (such as chargebacks)
Read on to learn more about these fees.
Credit Card Processing / Transaction Fees
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Transaction fees are charged every time there's a credit or debit card purchase. This will be the largest part of your payment costs. There are 2 basic types of transactions:
- In-person (1.5% - 2.9% average):
Includes swipe, chip, and contactless payments (such as Apple Pay and Google Pay). These have the lowest processing rates because they have a lower risk of fraud and/or chargebacks. - Card-not-present (2.9% - 3.5% average):
Includes online purchases, invoices, and manually keyed-in transactions. These have higher average credit card processing fees since there's a higher risk of fraud.
Credit card transaction fees are made up of 3 parts: interchange fee, assessment fee, and processor markup. You'll learn more about those below.
The interchange fee is non-negotiable and goes to the credit card company. The assessment fee is non-negotiable and goes to the card association. The markup fee is negotiable and goes to the card processing company.
Interchange Fees
Interchange fees are also known as "wholesale fees". These are fees charged by the issuing bank to cover risk.
These fees are non-negotiable and are set by the credit card networks (Visa, Mastercard, etc). The processing provider gets no part of these.
The rates vary depending on many factors, including:
- Type of card used
Debit cards with PIN have lower rates than credit cards. Premium rewards cards and business credit cards have higher rates since credit card companies use that to make up for the rewards. - Card brand
Each card brand set their own rates. American Express cards have higher processing fees than Visa, Mastercard, and Discover. - Processing method
As mentioned before, in-person swiped cards have lower rates, while online purchases have higher interchange fees. - Type of business
All businesses have a Merchant Category Code. Each code has their own interchange rates. For example, grocery stores have lower interchange rates than airlines.
Interchange fees are the largest part of the total credit card transaction fees. But you don't really need to worry about them since there's nothing you can do about it.
Assessment Fees
Assessment fees are charged the card networks (Visa, MasterCard, Discover) to cover operation costs. These are also fixed non-negotiable fees.
These fees aren't as high as interchange fees, but they still take away a small percentage. The current assessment fees are:
- Visa: 0.14% (credit), 0.13% (debit)
- Mastercard: 0.13% (0.14% for transactions over $1,000)
- Discover: 0.13%
Processor Markup Fees
On top of the interchange fees, credit card processors charge their own markup. This is the commission they get for each purchase.
The cost will vary depending on the credit card processing company. This is the fee you should be comparing when shopping around for a provider.
Often, the markup fee can be negotiated. Especially higher volume businesses may be able to get discount rates.
For example, the processor may charge 0.25% + $0.10 per transaction. On a $100 transaction, this would cost you $0.35
Let's say the payment processing provider charges 2% plus $0.15 per transaction, you'd pay $0.15 one hundred times for the lower transaction. Compare that to the five times you'd pay it for the $100 transactions and you'll see the difference.
Next, learn about how the different pricing structures you will encounter.
Merchant Account vs. Payment Service Provider
First, you first need to decide what kind of credit card processor you want for your business. There are two types of payment processors:
1. Merchant account provider
This is a full service credit card processor. The main thing is that you get a unique merchant ID number just for your business. You'll also get other services such as PCI compliance assistance and tax reporting assistance.
Typically, merchant accounts require underwriting to approve you as a client. So it's best for larger, established businesses with high processing volume.
Payline Data and Payment Depot are two popular full service providers.
2. Payment system provider (PSP)
This is a more simplified option that only offers credit card processing. You don't receive your own unique merchant account ID. Your transactions are processed in a batch along with those of many other businesses, so therefore costs less.
This is a good, cheaper option for micro businesses. PSPs don't require underwriting, so you can get started accepting credit card payments almost right away.
Square and Stripe are examples of payment service providers.
4 Types of Pricing Models
Credit card processing providers have four main pricing models. We go over them below, as well as what kind of business each is best for.
| Interchange-Plus | Flat Rate | Subscription | Tiered |
|---|---|---|---|
| Interchange & markup are separate | Interchange & markup are blended | Interchange & markup are separate | Interchange & markup are blended |
| Markup is a % and per-transaction fee | All transactions cost the same, regardless of type and processor | Membership fee for the service, plus each transaction has a small markup | Rates vary according to whether the transaction meets certain qualifications |
| Best for: Most businesses | Best for: Low-volume businesses | Best for: High-volume businesses | Best for: Not recommended |
All the fees will be charged through your card processing provider.
1. Interchange-Plus
This is the most common and transparent model. The interchange fee and markup fee are clearly separated.
You will see the processing fees laid out like: Interchange + 0.2% + $0.10 per transaction. The 0.2% + $0.10 is the processor markup. It's easy to compare this price against other providers.
Payline Data is one good example. Learn all about its specifics in our full Payline review.
The Interchange-Plus pricing model works for most businesses. It can potentially come out to be the lowest cost.
2. Flat Rate
Some companies charge a flat fee per transaction, no matter what brand of card used, or if it's debit or credit. This structure is usually used by PSPs.
In this model, the interchange and markup fees are blended together. This is the most simple pricing and the most predictable. You can estimate what each transaction will cost ahead of time.
Some examples of providers with flat rate are:
- Square: 2.6% + $0.10 for swiped cards
- PayPal Here: 2.7% for swiped cards
- Stripe: 2.9% + $0.30 for online transactions
The downside is that the transaction cost could be quite high. This option is best for very small business owners with small ticket sizes or lower volume (up to $5,000 in card transactions per month).
With a flat rate of 2.7%, a $100 sale would cost you $2.70. This is more than the Interchange-Plus fee transaction.
On a $10 purchase, however, the flat fee transaction would cost $0.27, while the Interchange-Plus fee would cost $0.42.
3. Subscription/Membership
With this model, you pay a monthly membership fee for using the service. For each transaction, you pay the interchange fee and also a small fixed markup fee.
You may see the pricing laid out like: Interchange + $0.15 per transaction, plus a $20 monthly subscription fee.
Some merchant account providers with subscription pricing model include:
- Payment Depot: starts from Interchange + $0.15, $49/month
- Fattmerchant: starts from Interchange + $0.08, $99/month
This pricing model could be good for businesses with high sales volume ($10,000 or more in monthly transactions). The processor markup is very low, so your savings could justify the membership fees.
4. Tiered
Perhaps the most confusing pricing model is the tiered fees. The interchange and markup fees are blended together.
It categories similar transactions into tiers and charges a flat rate fee for each. For example, rewards cards are charged at a higher tier.
This program often has add-on fees that merchants don't recognize, making it an expensive method to process credit cards, and thus not recommended.
Provider Account Fees
Besides the processing fees for each transaction, your merchant account provider may also charge other account fees. These could include:
- Hardware fees: If you have a physical store, you'll need a card reader, terminal, or register to swipe cards. Some companies charge a one-time purchase fee, while others lock you into a lease and potentially charge cancellation fees.
- Payment gateway: This is necessary for e-commerce stores to process online orders. Some providers charge a separate monthly fee for the service. Some, like Square, includes this for free.
- Virtual terminal: If you get phone orders, a virtual terminal lets you manually key-in card info. Again, some companies charge extra for this feature.
- PCI fees: Some providers offer PCI compliance services and some leave the responsibility up to you. Make sure you understand what's provided and if there's a fee charged.
Other Miscellaneous One-Time Fees
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Finally, you may also encounter these one-time fees:
- Set up fees: Some merchant account providers charge a fee to set you up on their network. This could be for a technician to come out and set up the hardware or even for over-the-phone support.
- Early cancellation fee: Some providers may require a contract and charges a fee if you cancel early. Payline Data and Payment Depot are month-to-month with no cancellation fees.
- Chargeback fee: This is a fee charged if credit card charge is disputed. Square is one processor that does not charge any chargeback fees.
- Monthly minimum fee: This is a fee that's charged if you don't meet a monthly processing dollar amount. But there are a lot of providers that don't have a minimum requirement.
- Statement fees: Your merchant provider may charge you for statements, whether paper or online. They may call it a processing fee or even a miscellaneous fee.
- IRS reporting fee: Some merchant providers charge a fee to report your transactions to the IRS and provide you with the required 1099-K. This practice isn't widely accepted and the fee should be disputed if you see it on your statement.
What Parties Are Involved in Credit Card Processing?
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When your customers swipe their credit card or insert it into the chip reader, a lot goes on behind the scenes. It's not just a transaction between your store and the credit card company. There are many parties at work, including:
- Card issuer: This is the credit card company - the one that provides the credit card to consumers, such as Chase or Bank of America (among others).
The banks work with Visa and MasterCard (the brand) to process the transactions. The interchange fee goes to these banks and credit card companies for accepting credit cards.
- Credit card network: This is the brand of the card, such as Visa or MasterCard. The assessment fee is charged by the card networks for using their card brands.
Note: American Express acts as both the card issuer and the card network. So the credit card fees are typically higher for American Express cards. However, there is a new pricing model - called OptBlue - that brings the fees closer in line with Visa and Mastercard.
- Merchant: This is you, the store or business accepting the credit card, either in person or online.
- Acquirer: This is your bank, the one that will try to collect the money for the credit card transaction.
Your bank sends the info from your credit card transactions to the issuing bank through the payment processor in order to collect payment.
- Merchant account provider or payment processor: The third-party that processes your transactions. This is the "middle man" that stands between you, the merchant, and the consumer's bank. A few common examples are Square, Stripe, and Payline Data.
SpotOn, for example, claims it saves retailers money by providing both a credit card processing capability with tools that make engaging with customers easier. It also promises to beat what its competitors charge for carrying out transactions.
Our top pick: Payline. Payline offers low, transparent pricing and quick approvals. Learn more about Payline here >>
- Payment gateway: This is necessary if you conduct business online. The payment gateway encrypts the data and sends the request for authorization to the card issuer (through the merchant account provider).
The issuer's bank approves or denies the request and the result is sent back to the merchant. This all happens in the matter of a few seconds (sometimes longer for EMV cards).
It's the reality of the world we live in that people just don't carry cash. I have watched others at pop-up sales lose sales because they don't accept them and suggest people go to a cash machine. So the fee is worth it to me.
Stacy Verdick Case, Owner, Peony Lane Designs
How Credit Card Process Works
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In-store transactions and e-commerce transactions have slight variations in their processes. We'll cover both below:
Retail Transactions
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For a physical retail business, here's what happens. The consumer makes a credit card payment. You run it through the hardware provided (card reader, terminal, or register).
The information is then sent to the payment processor, which contacts the issuing bank for approval, which approves or denies the transaction based on the availability of the consumer's funds.
The payment processor lets you know if the transaction was approved or denied. If it was approved, the money shows up in your business bank account in a few days.
Some businesses may charge a convenience fee or surcharge for paying with credit card instead of cash. This is to help cover processing costs. Currently, eleven states (including California and New York) have laws that prohibit merchants from charging a credit card convenience fee.
Online Transactions
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Online transactions go through one more step.
Once the consumer enters the credit card information, it enters the payment gateway, which then sends the info to the payment processor.
At this point, the process is the same. The payment processor contacts the issuing bank for approval of the transaction. Upon approval, the issuing bank alerts the payment processor who then alerts the payment gateway.
Finally, the information reaches your website, where you are able to see that the transaction went through.
Once the transaction is complete, you receive the funds in a few days.
Are Flat Rate or Interchange-Plus Fees Better?
These are the two most popular pricing models. Wondering whether you should choose a flat rate or interchange plus provider?
Unfortunately, the answer is different for each business. It depends on your total monthly transactions as well as the individual transaction amount. That's not all, though. You also have to figure in any monthly fees or other add-on fees merchant services provider charge.
In general, interchange plus works for most businesses. Flat fee pricing is usually better for low-volume businesses or those with smaller average ticket size.
Choosing the Right Interchange-Plus Provider
If your transactions are too high for a flat fee provider to make sense, you'll need to shop around for the right interchange-plus provider.
Obviously, you'll want to find the lowest upcharge. But don't focus on the percentage alone. Look at the merchant provider's requirements. Some have volume minimums you must meet.
If you don't meet the minimum quota, you'll pay the difference in fees. In other words, don't jump at the first merchant services provider with the lowest add-on fees. If you can't meet the minimum requirements, you won't enjoy the low percentages.
Some payment processors charge a monthly or annual fee in addition to their add-on fees. They may also charge miscellaneous fees for things like customer support, training, statements, or PCI compliance.
If you need to integrate your payment processor with your POS or eCommerce, they may charge for that as well.
Negotiating Lower Credit Card Processing Fees
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Remember, you can negotiate markup fees charged by credit card processors and merchant account providers.
In general, merchants with high transaction volume usually have better luck getting a discount rate. What you negotiate should depend on the type of sales you make.
Large transactions are more affected by the percentage add-on than the per-transaction fixed fee. If the markup is 0.5% + $0.15, let's see the difference on two transactions:
- $10 transaction: $0.05 + $0.15
- $100 transaction: $0.50 + $0.15
The lower the transaction amount, the more sense it makes to negotiate the per transaction fee. If you were to negotiate a lower percentage, you would save a penny or two.
But if you negotiate the per transaction fee, you could save as much as $.05 to $.10 per transaction. That might not sound like a lot, but after 1,000 transactions, you'd save $50 - $100.
Higher transactions, on the other hand, would save you more with a lower percentage fee. If you were able to negotiate a 0.4% fee rather than 0.5%, you'd save $0.10 per transaction.
After 1,000 transactions, you'd save $100. Of course, the higher your transaction amount, the more you save. Read our in-depth guide to learn how you can negotiate credit card processing fees.
Bottom Line
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To be a successful business owner, it's necessary to be able to accept credit card purchases. However, you should choose your merchant account provider wisely. If you don't understand their fee structure, ask questions.
Compare the flat fee companies to the interchange plus companies on a per transaction as well as monthly basis. Only then will you be able to make the decision that works best for your company's bottom line.
And don't forget to inquire about early termination fees or equipment rental fees.
Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.
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