Ritani vs James Allen
Ritani is a good online retailer if you're worried about purchasing an engagement ring blind. How does it compare to James Allen? Read our comparison chart below.
Ritani blends the ease of online shopping with the confidence of in-store viewing. Its special in-person preview feature allows you to design a ring online and get it sent to your local partner jeweler. This gives you the chance to see your ring in person before the big purchase. There is no obligation to buy if you don’t like it.
While James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.
Compare Ritani with James Allen, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
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| Visit Site | Learn More | |
Ritani | James Allen | |
|---|---|---|
3% Off Lab-Grown Diamonds over $1500 - | Search for Diamonds - | |
Benefits and Features | ||
| Selection | Natural diamonds and lab diamonds | Natural and lab created diamonds |
| Customer Service | 8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat. | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection |
| Photos | Grading report; some diamonds have HD video | 360-degree HD video for all diamonds; Super zoom; Grading report |
| Return Policy | 30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee. | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping only applies to U.S customers and is limited to three per customer. |
| Warranty | Lifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only. | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. |
| Buyback | Diamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani. | |
| Certification | GIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds) | |
| Packaging | Sleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents. | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. |
| Price Match | If you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price. | Yes; if accepted, the price will be honored for 48 hours. |
| Resizing | 1 free ring resizing within 1 year of purchase | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. |
| Upgrade Policy | Get 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report. | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. |
CreditDonkey® Reviews | ||
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| Pros & Cons | Pros:
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| Bottom Line | Good online retailer if you're worried about purchasing an engagement ring blind... | Good online diamond retailer with 360 degree HD videos... |
| Visit Site | Learn More | |
Which is Better: Ritani or James Allen?
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing Ritani or Brilliant Earth.
In short: James Allen's price and selection are excellent.
Articles on Ritani
Ritani
Ritani gives you more confidence by allowing you to preview your ring in person before buying it. Sounds promising, but is this online jeweler good? Read on.
Articles on James Allen
James Allen
Are James Allen engagement rings affordable AND ethical? Read this in-depth review to find out if she will say yes to a cheaper ring.
Does Jared Own James Allen Diamonds
Are Jared and James Allen the same company? Find out who owns James Allen and learn the difference between Jared and James Allen rings.
Which Do You Think is Best?
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