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Ritani vs James Allen

Ritani is a good online retailer if you're worried about purchasing an engagement ring blind. How does it compare to James Allen? Read our comparison chart below.

Ritani blends the ease of online shopping with the confidence of in-store viewing. Its special in-person preview feature allows you to design a ring online and get it sent to your local partner jeweler. This gives you the chance to see your ring in person before the big purchase. There is no obligation to buy if you don’t like it.

While James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.

Compare Ritani with James Allen, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 RitaniJames Allen
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Ritani

James Allen

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Benefits and Features

SelectionNatural diamonds and lab diamondsNatural and lab created diamonds
Customer Service8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat.24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection
PhotosGrading report; some diamonds have HD video360-degree HD video for all diamonds; Super zoom; Grading report
Return Policy30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee.If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping only applies to U.S customers and is limited to three per customer.
WarrantyLifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only.James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.
BuybackDiamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani.
Not Available
CertificationGIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds)
GIA, AGS, IGI
PackagingSleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents.Large elegant silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box.
Price MatchIf you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price.Yes; if accepted, the price will be honored for 48 hours.
Resizing1 free ring resizing within 1 year of purchaseAll engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase.
Upgrade PolicyGet 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report.Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.
 

CreditDonkey® Reviews

 RitaniJames Allen
PriceStarStarStarStarEmpty StarStarStarStarStarStar
SelectionStarStarStarStarEmpty StarStarStarStarStarStar
Customer ServiceStarStarStarStarStarStarStarStarStarHalf Star
PhotosStarStarStarStarEmpty StarStarStarStarStarHalf Star
UniqueStarStarStarStarHalf Star
Pros & ConsPros:
  • Free in-store preview
  • Free expert consultation
  • Lifetime care
Cons:
  • Limited HD photos and videos
  • Pricey settings
Pros:
  • 360° HD video for every diamond
  • 24/7 customer service
  • Free expert consultation
Cons:
  • Limited selection of super ideal cut diamonds
Bottom LineGood online retailer if you're worried about purchasing an engagement ring blind... Read full reviewGood online diamond retailer with 360 degree HD videos... Read full review
 Visit SiteVisit Site
Ritani

Free In-Store Preview

Preview your ring in person at a local partner jeweler. There is no pressure and no obligation to buy.

James Allen

25% Off* NEW

Expires in 4 days
James Allen

Search for Diamonds

Shop for diamonds at James Allen, a CreditDonkey #1 recommended partner for the best online experience.

Which is Better: Ritani or James Allen?

Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing Ritani or Blue Nile.

In short: James Allen's price and selection are excellent.


Articles on Ritani

Ritani

Ritani gives you more confidence by allowing you to preview your ring in person before buying it. Sounds promising, but is this online jeweler good? Read on.

Articles on James Allen

James Allen

Are James Allen engagement rings affordable AND ethical? Read this in-depth review to find out if she will say yes to a cheaper ring.

Does Jared Own James Allen Diamonds

Are Jared and James Allen the same company? Find out who owns James Allen and learn the difference between Jared and James Allen rings.

Which Do You Think is Best?





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About CreditDonkey
CreditDonkey is a diamond jeweler comparison website. We publish data-driven analysis to help you save money & make savvy decisions.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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