Ritani
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Highlights
Natural diamonds and lab diamonds
Grading report; some diamonds have HD video
30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee.
Lifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only.
Diamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani.
GIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds)
8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat.
Sleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents.
If you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price.
1 free ring resizing within 1 year of purchase
Get 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report.
- For the complete terms and conditions, view the merchant's website. While reasonable effort has been made to maintain accurate and updated information, the information shown on this site may vary, be out of date, or not applicable to you. All information is provided without warranty. Please review the terms and conditions on the merchant's website.
More Information
Visit Site | Visit Site | |
Ritani | Brilliant Earth | |
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Benefits and Features | ||
Selection | Natural diamonds and lab diamonds | Natural, lab created, and recycled diamonds. Natural diamonds are ethically-mined from Canada and Botswana. |
Photos | Grading report; some diamonds have HD video | Most diamonds have 360-degree HD video; Grading report |
Return Policy | 30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee. | 30 day free return policy. Brilliant Earth provides the FedEx shipping label and free return shipping on all ring, loose diamond, and loose gemstone orders. |
Warranty | Lifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only. | Lifetime warranty against on all manufacturing defects. This does not apply to Brilliant Earth's collection of estate and vintage jewelry. |
Buyback | Diamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani. | |
Certification | GIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds) | GIA, IGI, HRD, GCAL, Sustainably Rated |
Customer Service | 8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat. | 24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointments |
Packaging | Sleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents. | Eco-friendly ring boxes made from responsibly sourced natural wood; All packaging are FSC Certified (materials come from responsibly managed forests) |
Price Match | If you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price. | |
Resizing | 1 free ring resizing within 1 year of purchase | 1 free ring resizing within 60 days of purchase for US, Canada, UK, and Australia customers. Free shipping both ways. Custom and engraved rings are subject to resize fees. Eternity rings cannot be resized. |
Upgrade Policy | Get 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report. | Get 100% credit when you upgrade your loose diamond. New diamond must cost at least 50% more than the original diamond's value. Diamond must be in saleable condition with the original grading report. Upgrades are not available for lab-created diamonds. |
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