July 17, 2022

How to Delete Your Greenlight Account

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Don't want a Greenlight account anymore? Here's how to delete your Greenlight account and get your money back.

Has your child outgrown their Greenlight account? Or have you simply decided that the platform isn't right for your family?

No matter your reason, it's easy to delete your Greenlight account.

What is your reason for deleting your Greenlight account?

Check out this step-by-step breakdown to cancel your account, how to remove a child from your account, and more.

What is Greenlight?

Greenlight is a popular debit card for kids that offers an educational app, among other features.

The platform lets parents supervise their kids' spending and teaches children about personal finance. It offers features like cashback, high savings rewards, and an investment platform for kids.

The Greenlight card is a great introduction to banking and financial independence. But it's not right for everyone.

If you no longer want your card, check out how to delete your account below.

How to Cancel Your Greenlight Account Easily

You can contact Greenlight by phone or online if you want to delete your account.

Because there's no contract, you can delete your account at any time. You won't be charged any fees when you choose to cancel your account. The support team will also help you get a refund on your remaining balance.

Delete Greenlight Account by Phone

  1. Call 888-483-2645
  2. Ask the customer service rep to delete your account
  3. Get a refund of your Greenlight balance

Delete Greenlight Account Online

  1. Go to the cancellation request form
  2. Choose "Deactivate/Cancel Greenlight Account"
  3. Enter your full name, email, phone number, and the name of your child
  4. Enter a relevant subject (e.g. Account Deletion Request)
  5. Give details about your request in the Description box
  6. Support staff will respond as soon as possible
  7. Get a refund of your Greenlight balance

Both of these methods are quick and easy.

The online form may take longer since you have to wait for a customer service rep to get back to you. But it's convenient, and you don't have to wait on the phone to talk to someone.

How to Remove a Child From Your Greenlight Account

Greenlight allows you to add up to five children to your account through the parent dashboard. If you need to remove a child from your account, you'll have to fill out an online form.

Here's what to do to delete a child from your Greenlight account:

  1. Transfer funds from your child's account to your parent account
  2. Go to the online request form
  3. Enter a relevant subject (e.g. Remove child from my account)
  4. Enter your email, name, phone number, and child's name
  5. Give details about your request in the Descriptions box
  6. Support staff will remove the child from your account

This will remove your child's profile from your account.

If you want to cancel your kid's card and remove them from your account, you'll have to call Greenlight at 888-483-2645.

How to Transfer Money Back to Your Bank Account

If you just want to withdraw your money from Greenlight, you can do so without deleting your account.

Here's how to move money back to your linked bank account or debit card:

  1. Go to the online request form
  2. Choose "Refund to My Bank"
  3. Enter your email, name, phone number, and child's name
  4. Give details about your request in the Description box
  5. Support staff will respond as soon as possible

It can take up to 7 business days for your funds to transfer back to your bank account. Keep this in mind, and plan ahead if possible.

How Many Greenlight Accounts Can You Have?

Greenlight supports up to two parent accounts and five child accounts for each family.

The monthly fee for each Greenlight plan covers all these accounts. You don't have to pay an additional fee for each child or parent.

Parents can link up to two bank accounts and two debit cards to their Parent's Wallet. These accounts are used to fund your children's Greenlight cards. You can add, edit, and remove funding sources through the parent app.

Bottom Line

A Greenlight account can help your kid learn how to safely manage money with parental supervision. But with a relatively steep monthly fee, the account isn't a good match for everyone.

Luckily, you can easily cancel your Greenlight account online or by phone. And you won't pay any fees to delete your account.

If you're looking for a cheaper alternative to Greenlight, consider one of these top 10 free debit card for kids instead.

GoHenry Kids' Debit Card

GoHenry Kids' Debit Card

  • Real-time spend notifications.
  • Block and unblock cards easily.
  • Teach financial independence safely.
GoHenry card is issued by Community Federal Savings Bank, member FDIC
BusyKid Prepaid Card for Kids

BusyKid Prepaid Card for Kids

For $3.99/month, your family will gain access to entire app including charities, chores and up to 5 BusyKid Visa® Prepaid Spend Cards (one card per child).

FamZoo Prepaid Card for Kids and Teens

FamZoo Prepaid Card for Kids and Teens

  • Order Online
  • No Credit Check
  • Try for Free

Donna Tang is a content associate at CreditDonkey, a bank comparison and reviews website. Write to Donna Tang at donna.tang@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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