Updated September 1, 2022

Stitch Fix Review

Read more about Stitch Fix
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Stitch Fix selects clothes for you and sends them to your home. But is it good? There are downsides you need to know. Read on for the pros and cons.

Stitch Fix is a personal styling service. You sign up, state your preferences, and receive shipments directly to your home. You keep what you love and send back what you don't love.

It sounds simple, but keep reading to get our review on Stitch Fix and what it has to offer.

How Stitch Fix Works

Stitch Fix is a simple personal styling service. Here's how it works:

  1. Take a style quiz. Take a little quiz to tell Stitch Fix what you like and don't like. You also tell them your size and pricing preferences.

  2. Choose shipment frequency. You can get either automatic fixes or schedule a Fix at any time. There is no membership fee or required monthly subscription. You're not locked in.

    You can choose the frequency of your shipments from the following:

    • Running Refresh: Receive a new shipment every 2 to 3 weeks
    • Monthly Pick-Me-Up: Receive a new shipment every month
    • Occasional Update: Receive a new shipment every 2 months
    • Quarterly Top-Off: Receive a new shipment every 3 months
    • Manual Fix: Schedule a Fix manually anytime you wish

  3. Get a personal stylist. You'll be assigned a personal stylist. For each box, your stylist will choose five items they think you'll like. That's why it's important to take their style quiz. Stitch Fix wants to personalize your service with items that you'd actually wear.

    Before your stylist starts each shipment, you'll be charged a $20 non-refundable styling fee.[1] This fee will become a credit should you decide to keep anything.

    See clothing >

  4. Try on clothes at home. Once you receive your shipment, you have 3 days to try everything on.

  5. Keep what you like, return what you don't. Enter your choices in your Stitch Fix account and you'll be charged for the items you keep. Return what you don't like for free in the prepaid envelope.

Who Should Use Stitch Fix?

  • Shop-a-phobics: If you'd rather scrub your toilets than go to the mall, this may be the service for you. Get clothes without dealing with crowds and annoying store assistants. You do everything in the privacy of your own home.

  • Style novices: If your clothes don't reflect your personal style, let a professional help. Sites like Stitch Fix help you feel confident in clothes that work best for your shape and style preference.

  • Busy professionals and moms: Life gets busy and even when you want to, you may not be able to shop. Stitch Fix takes care of that by sending the items directly to you. Just make sure you make a decision within 3 days.

    And if you or someone you know is pregnant, Stitch Fix has an incredible collection of maternity clothes. They have an algorithm which will determine the right fit based on sizes and due dates.

If you're looking for trendy brands and curated styles with free shipping, Stitch Fix might be perfect for you.

What Stitch Fix Offers

Stitch Fix started out as a service just for women. Today, they have branched out to offering clothes to everyone.

Stitch Fix offers:

  • Women's sizes 0-24W (XXS - 3X)
  • Men's 28-48W (XS - 3XL)
  • Kids' 2T - 18
  • Women's Plus
  • Women's Petite
  • Women's Maternity

You can even start a family account and add the different members of your family. With a family account, everyone shares any available credit.

If you only want a box for your kids, it'll automatically be converted to a family account. But you don't have to order any boxes for yourself.

Reasons We Like Stitch Fix

  • 25% discount if you keep the whole box. If you fall in love with every piece in your shipment, you'll get 25% off of everything. And the $20 styling fee is credited back too. This makes it a little more affordable if you decide you need every piece in the box.

  • Personalized styling card. Each Stitch Fix box comes with a styling card. Even if you are the furthest thing from a fashionista, the styling card will show you how to create outfits with the pieces. Your stylist may also leave helpful notes on the cards.

  • Personal shopper without leaving home. Real personal shopper services are expensive. $20 (which can be credited back) is a good deal to get custom recommendations sent straight to your home.

    Find your stylist >

  • Try new styles. If you are guilty of always shopping at the same store and wearing the same style, you aren't alone. Stitch Fix allows you to try on bold new styles in the comfort of their own home. You may be surprised and really like something that you'd never pick out yourself in a store.

  • Free returns and exchanges. Whether you want to return 1 item or all 5, you don't have to pay shipping costs. Stitch Fix provides you with a prepaid envelope for your unwanted items.

  • 3 days to decide. In a store, you're forced to make a decision on the spot. How many times have you made an impulsive purchase only to regret it a day later? 3 days should be plenty of time to decide if you truly love something.

    Don't Wait Too Long to Make a Return:
    You must drop your returns in the mailbox within three days. If you don't checkout and/or send the items back, Stitch Fix may charge your credit card for the entire shipment.

  • Not locked into a subscription. Even though Stitch Fix has a regular subscription service, you don't have to choose it. You can choose "on demand" shipments. There is no penalty for doing this. This is a more affordable option if you don't want new clothes every month.

    If you started a subscription, you can cancel it at any time. There's no cancellation fee.

    Tip: Need a little extra time to decide about your items? Just log on to your Stitch Fix account and request an extension.

  • Price Matching Program. If you find an identical item cheaper elsewhere within 7 days of delivery, you may get the lower price if you report it. The item cannot be part of any exclusive or conditional deals.

  • You can tell the stylist what you like. When you complete your profile, you can add as much detail as you want for your stylist. This includes your preferences for price range, styles, colors, fit, and for what occasion (if any). You can even link your Pinterest boards if you have them. This gives the stylist an even deeper look into the styles that you like.

  • Request specific items. If there's a certain piece you want, just tell your stylist. If it's available in your size, it'll be included in your next box.

  • Try on new items with clothes you already own. You know when you're trying on something in a store, and you're mentally going through your closet to see if anything will match? It's nice to be able to try the pieces on at home and actually have your wardrobe available.

  • They carry brand names. Stitch Fix works with more than 250 well-known and up-and-coming women's brands and 30 men's brands. It's a great opportunity to try clothing from brands you wouldn't have tried before.

    See brands offered for:

Why You May Skip This

  • The clothes can be costly. If you are a bargain shopper, you may not love the prices of the clothing. Stitch Fix claims the average price of items is around $55, but that the items can cost anywhere between $25 and $500 for adults and start at $10 each for kids.[2] You are able to set price ranges for each category, but that doesn't mean your stylist will always stick to that number.

  • $20 styling fee if you don't keep anything. If you never like anything they send, you could spend a pretty penny and not get anything in return. Luckily, you can converse with your stylist by leaving notes, linking your Pinterest boards, or updating your profile so that she can find items that you will keep.

  • You won't get sale prices. Unless you keep the entire box (5 items), you won't get a discount. You also won't find any coupons online for Stitch Fix. You pay retail prices, which can sometimes be high, depending on the brand they send.

How Stitch Fix Compares

  • Amazon Prime Wardrobe: This is an exclusive program to Prime members. This service gives users the chance to have chosen clothing items shipped to their home for them to try on before buying. The key factor here, though, is that you get to choose the item. There isn't a personal shopper or the element of "surprise." You only pay for what you keep and you have 7 days to make up your mind.

Bottom Line

Stitch Fix can be a lot of fun and a great way to try new trends. If you can't stand shopping and don't mind paying regular price for items, then this could be just what you've been looking for.


  1. ^ Stitch Fix. Non-refundable Styling Fee, Retrieved 8/12/2022
  2. ^ Stitch Fix. Clothing Prices, Retrieved 8/12/2022

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