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Vivint vs Frontpoint

Vivint is a best high-tech home security and automation. How does it compare to Frontpoint? Read our comparison chart below.

Vivint is one of the priciest home security services on the market, but it offers high-tech features that set it apart. Plans start at $29.99/month and go to $49.99/month. All plans include 24/7 wireless monitoring, remote access, and a state-of-the-art touchscreen panel. Optional features include various cameras and smart locks that allow for total smart home control.

Vivint also has one of the longest contract terms, starting at 42 months. And their cancellation policy is restrictive. Vivint requires professional installation, which means you'll have to pay an activation fee. Vivint will appeal to the technophiles who must have the latest gadgets.

While Frontpoint has been a solid customer favorite due to its customer service. Plans start at $34.99/month for basic protection to $49.99/month for home automation services. All plans support 100% wireless and cellular monitoring with 24/7 monitoring (for burglary, fire, carbon monoxide, and water damage). This system is DIY so there is no installation fee.

Frontpoint offers either a 1-year or 3-year contract. If you only want to try it out for 1 year, you must pay an upfront equipment cost of either at least $99 for the lowest tier, or $199 for the highest two tiers. With a 3 year contract, you will get a $300 equipment credit. Frontpoint offers a 30-day money-back guarantee if you're not happy with the system.

Compare Vivint with Frontpoint, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 VivintFrontpoint
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Vivint

Frontpoint

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Benefits and Features

Home SecurityPlans start from $29.99/month. All plans include 24/7 monitoring, remote access, and touchscreen control panel. Smart Home Service starts at $39.99/month and Smart Home Video Service starts at $49.99/month.Plans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.
Customer Service
24/7
Monday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.
Return Policy 
30 Days
Warranty
Lifetime Warranty
3 Years
EquipmentSome basic equipment included, with minimum of $99 equipment activation feeMinimum $99 for lowest tier/$199 for upper tier
Mobile AppVivint SkyControl Mobile App allows you to arm/disarm your system remotely, lock/unlock doors, adjust thermostat settings, view live and recorded video, and manage lights.
Alarm.com mobile app
Contract
3.5 to 5 years
1 year or 3 year contract
Installation
Professional Installation
Do It Yourself
Yard Sign
Check
Check
Home Automation
Check
Automate your lights, door locks, and thermostats using Z-Wave technology.
Control Panel
Check
Standard control panel includes cellular technology. Optional touch screen control panel upgrade.
Door Lock
Check
Supports Z-Wave door locks.
Door Sensor
Check
Wireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
Check
Check
Lowest Monthly Price
38.99
34.99
Motion Sensor
Check
Pet-friendly wireless motion sensors.
Outdoor Camera
Check
Wireless outdoor camera (requires power)
Security Camera
Check
Indoor and outdoor wireless camera options available (requires power)
Thermostat
Check
Supports many Z-Wave thermostats
Touch Screen
Check
Check
Water Flood Monitoring
Check
Check
Window Sensor
Check
Wireless window sensors.
Z-Wave
Check
Check
 

CreditDonkey® Reviews

 VivintFrontpoint
DiscountStarStarStarEmpty StarEmpty StarStarStarStarStarEmpty Star
Home SecurityStarStarStarStarStarStarStarStarStarStar
Customer ServiceStarStarStarStarEmpty StarStarStarStarStarStar
EquipmentStarStarStarStarStarStarStarStarStarEmpty Star
Mobile AppStarStarStarStarStarStarStarStarStarStar
PackagesStarStarStarStarEmpty StarStarStarStarStarEmpty Star
CancellationStarStarStarEmpty StarEmpty StarStarStarStarEmpty StarEmpty Star
InstallationStarStarStarStarEmpty StarStarStarStarStarEmpty Star
Yard SignStarStarStarStarEmpty StarStarStarStarStarEmpty Star
Home AutomationStarStarStarStarStarStarStarStarStarHalf Star
Pros & ConsPros:
  • High-tech system
  • Professional installation
  • Comprehensive features
Cons:
  • Pricey equipment
Pros:
  • Excellent customer service
  • Easy installation
Cons:
  • Plans start at $34.99/month
  • Equipment cost
Bottom LineBest high-tech home security and automation... Read full reviewBest all-around home security system... Read full review
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Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Vivint: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Which is Better: Vivint or Frontpoint?

In short: Vivint's equipment is impressive. Frontpoint's discount and customer service are worth mentioning. In particular, the customer service is impressive.


Articles on Vivint

Vivint Review

Vivint offers high-tech features that set it apart. But is this home security system worth the cost? Read this review to see if it's good.

Articles on Frontpoint

Frontpoint

Looking for a DIY home security system? Frontpoint is popular. But is it right for your home? Read on for the pros and cons.

Which Do You Think is Best?





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