Frontpoint vs Vivint
Frontpoint is a best all-around home security system. How does it compare to Vivint? Read our comparison chart below.
Frontpoint has been a solid customer favorite due to its customer service. Plans start at $34.99/month for basic protection to $49.99/month for home automation services. All plans support 100% wireless and cellular monitoring with 24/7 monitoring (for burglary, fire, carbon monoxide, and water damage). This system is DIY so there is no installation fee.
Frontpoint offers either a 1-year or 3-year contract. If you only want to try it out for 1 year, you must pay an upfront equipment cost of either at least $99 for the lowest tier, or $199 for the highest two tiers. With a 3 year contract, you will get a $300 equipment credit. Frontpoint offers a 30-day money-back guarantee if you're not happy with the system.
While Vivint is one of the priciest home security services on the market, but it offers high-tech features that set it apart. Plans start at $29.99/month and go to $49.99/month. All plans include 24/7 wireless monitoring, remote access, and a state-of-the-art touchscreen panel. Optional features include various cameras and smart locks that allow for total smart home control.
Vivint also has one of the longest contract terms, starting at 42 months. And their cancellation policy is restrictive. Vivint requires professional installation, which means you'll have to pay an activation fee. Vivint will appeal to the technophiles who must have the latest gadgets.
Compare Frontpoint with Vivint, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
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Frontpoint | Vivint | |
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Free Personalized Quote | Get a Free Quote - | |
Benefits and Features | ||
Home Security | Plans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control. | Plans start from $29.99/month. All plans include 24/7 monitoring, remote access, and touchscreen control panel. Smart Home Service starts at $39.99/month and Smart Home Video Service starts at $49.99/month. |
Customer Service | Monday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring. | |
Return Policy | ||
Warranty | ||
Equipment | Minimum $99 for lowest tier/$199 for upper tier | Some basic equipment included, with minimum of $99 equipment activation fee |
Mobile App | Vivint SkyControl Mobile App allows you to arm/disarm your system remotely, lock/unlock doors, adjust thermostat settings, view live and recorded video, and manage lights. | |
Contract | ||
Installation | ||
Yard Sign | ![]() | ![]() |
Home Automation | Automate your lights, door locks, and thermostats using Z-Wave technology. | ![]() |
Control Panel | Standard control panel includes cellular technology. Optional touch screen control panel upgrade. | ![]() |
Door Lock | Supports Z-Wave door locks. | ![]() |
Door Sensor | Wireless door sensors. Recessed door sensors available. Garage door sensors available. | ![]() |
Glass Break Sensor | ![]() | ![]() |
Lowest Monthly Price | ||
Motion Sensor | Pet-friendly wireless motion sensors. | ![]() |
Outdoor Camera | Wireless outdoor camera (requires power) | ![]() |
Security Camera | Indoor and outdoor wireless camera options available (requires power) | ![]() |
Thermostat | Supports many Z-Wave thermostats | ![]() |
Touch Screen | ![]() | ![]() |
Water Flood Monitoring | ![]() | ![]() |
Window Sensor | Wireless window sensors. | ![]() |
Z-Wave | ![]() | ![]() |
CreditDonkey® Reviews | ||
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Discount | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Home Security | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Customer Service | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Equipment | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Mobile App | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Packages | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Cancellation | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Installation | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Yard Sign | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Home Automation | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Pros & Cons | Pros:
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Bottom Line | Best all-around home security system... | Best high-tech home security and automation... |
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Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details. Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed. Vivint: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed. |
Which is Better: Frontpoint or Vivint?
In short: Frontpoint's discount and customer service are worth mentioning. In particular, the customer service is impressive. Vivint's equipment is impressive.