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Frontpoint vs Vivint

Frontpoint is a best all-around home security system. How does it compare to Vivint? Read our comparison chart below.

Frontpoint has been a solid customer favorite due to its customer service. Plans start at $34.99/month for basic protection to $49.99/month for home automation services. All plans support 100% wireless and cellular monitoring with 24/7 monitoring (for burglary, fire, carbon monoxide, and water damage). This system is DIY so there is no installation fee.

Frontpoint offers either a 1-year or 3-year contract. If you only want to try it out for 1 year, you must pay an upfront equipment cost of either at least $99 for the lowest tier, or $199 for the highest two tiers. With a 3 year contract, you will get a $300 equipment credit. Frontpoint offers a 30-day money-back guarantee if you're not happy with the system.

While Vivint is one of the priciest home security services on the market, but it offers high-tech features that set it apart. Plans start at $29.99/month and go to $49.99/month. All plans include 24/7 wireless monitoring, remote access, and a state-of-the-art touchscreen panel. Optional features include various cameras and smart locks that allow for total smart home control.

Vivint also has one of the longest contract terms, starting at 42 months. And their cancellation policy is restrictive. Vivint requires professional installation, which means you'll have to pay an activation fee. Vivint will appeal to the technophiles who must have the latest gadgets.

Compare Frontpoint with Vivint, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 FrontpointVivint
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Frontpoint

Vivint

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Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $29.99/month. All plans include 24/7 monitoring, remote access, and touchscreen control panel. Smart Home Service starts at $39.99/month and Smart Home Video Service starts at $49.99/month.
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.
24/7
Return Policy
30 Days
 
Warranty
3 Years
Lifetime Warranty
EquipmentMinimum $99 for lowest tier/$199 for upper tierSome basic equipment included, with minimum of $99 equipment activation fee
Mobile App
Alarm.com mobile app
Vivint SkyControl Mobile App allows you to arm/disarm your system remotely, lock/unlock doors, adjust thermostat settings, view live and recorded video, and manage lights.
Contract
1 year or 3 year contract
3.5 to 5 years
Installation
Do It Yourself
Professional Installation
Yard Sign
Check
Check
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.
Check
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
Check
Door LockSupports Z-Wave door locks.
Check
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Check
Glass Break Sensor
Check
Check
Lowest Monthly Price
34.99
38.99
Motion SensorPet-friendly wireless motion sensors.
Check
Outdoor CameraWireless outdoor camera (requires power)
Check
Security CameraIndoor and outdoor wireless camera options available (requires power)
Check
ThermostatSupports many Z-Wave thermostats
Check
Touch Screen
Check
Check
Water Flood Monitoring
Check
Check
Window SensorWireless window sensors.
Check
Z-Wave
Check
Check
 

CreditDonkey® Reviews

 FrontpointVivint
DiscountStarStarStarStarEmpty StarStarStarStarEmpty StarEmpty Star
Home SecurityStarStarStarStarStarStarStarStarStarStar
Customer ServiceStarStarStarStarStarStarStarStarStarEmpty Star
EquipmentStarStarStarStarEmpty StarStarStarStarStarStar
Mobile AppStarStarStarStarStarStarStarStarStarStar
PackagesStarStarStarStarEmpty StarStarStarStarStarEmpty Star
CancellationStarStarStarEmpty StarEmpty StarStarStarStarEmpty StarEmpty Star
InstallationStarStarStarStarEmpty StarStarStarStarStarEmpty Star
Yard SignStarStarStarStarEmpty StarStarStarStarStarEmpty Star
Home AutomationStarStarStarStarHalf StarStarStarStarStarStar
Pros & ConsPros:
  • Excellent customer service
  • Easy installation
Cons:
  • Plans start at $34.99/month
  • Equipment cost
Pros:
  • High-tech system
  • Professional installation
  • Comprehensive features
Cons:
  • Pricey equipment
Bottom LineBest all-around home security system... Read full reviewBest high-tech home security and automation... Read full review
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Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Vivint: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

Which is Better: Frontpoint or Vivint?

In short: Frontpoint's discount and customer service are worth mentioning. In particular, the customer service is impressive. Vivint's equipment is impressive.


Articles on Frontpoint

Frontpoint

Looking for a DIY home security system? Frontpoint is popular. But is it right for your home? Read on for the pros and cons.

Articles on Vivint

Vivint Review

Vivint offers high-tech features that set it apart. But is this home security system worth the cost? Read this review to see if it's good.

Which Do You Think is Best?





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Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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