Brian Gavin vs Brilliant Earth
Brian Gavin is a good online retailer for the highest quality diamonds. How does it compare to Brilliant Earth? Read our comparison chart below.
Brian Gavin is the world’s leading authority on super ideal hearts & arrows diamonds. All of his diamonds are cut to the most exacting standards for the best light performance. He offers several product lines to suit every budget, including diamonds with fluorescence and warm-toned stones.
While Brilliant Earth focuses on socially responsible diamond jewelry. Its philosophy goes beyond just conflict-free. All their diamonds come from mines with fair wages and safe working conditions. In addition, they also have lab created diamonds and use recycled metals.
Compare Brian Gavin with Brilliant Earth, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
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Brian Gavin | Brilliant Earth | |
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Benefits and Features | ||
| Selection | In-house inventory of round, cushion, and princess cut diamonds. One of the largest inventories of super ideal cut diamonds. Large virtual inventory from partner vendors. | Natural, lab created, and recycled diamonds. Natural diamonds are ethically-mined from Canada and Botswana. |
| Customer Service | Monday - Thursday 8:00 am - 8:00 pm, Friday 8:00 am - 5:00 pm, and Sunday 9:00 am - 1:00 pm (CT) by phone or live chat. | 24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointments |
| Photos | Grading report; actual photo & videos, light performance imagery, hearts & arrows imagery | Most diamonds have 360-degree HD video; Grading report |
| Return Policy | Brian Gavin offers a 15-day return policy. The return package must be returned via USPS Registered/Insured Mail for the amount of your purchase. The original FedEx shipping/insurance charges will be deducted from your refund. Bezel settings, custom items, and designer rings cannot be returned. | 30 day free return policy. Brilliant Earth provides the FedEx shipping label and free return shipping on all ring, loose diamond, and loose gemstone orders. |
| Warranty | Lifetime warranty against on all manufacturing defects. Must not have been worked on by another jeweler. | Lifetime warranty against on all manufacturing defects. This does not apply to Brilliant Earth's collection of estate and vintage jewelry. |
| Buyback | 1-year buy back policy on Brian Gavin Signature Hearts & Arrows diamonds and "Blue" diamonds ONLY, for 70% of the purchase price. Both diamond and AGS report must be in their original, undamaged condition. | |
| Certification | GIA, IGI, HRD, GCAL, Sustainably Rated | |
| Packaging | Eco-friendly ring boxes made from responsibly sourced natural wood; All packaging are FSC Certified (materials come from responsibly managed forests) | |
| Price Match | ||
| Resizing | 1 free ring resizing for 1 size up or down; extra charge for more or less than 1 size. Eternity rings cannot be resized. Customer is responsible for round-trip shipping and insurance. | 1 free ring resizing within 60 days of purchase for US, Canada, UK, and Australia customers. Free shipping both ways. Custom and engraved rings are subject to resize fees. Eternity rings cannot be resized. |
| Upgrade Policy | Lifetime upgrade policy on all Brian Gavin diamonds. Get 100% credit of the original diamond's purchase price towards a new diamond. You must upgrade in 2 of the following variables: size, color, and clarity. Diamond must have the original certificate. | Get 100% credit when you upgrade your loose diamond. New diamond must cost at least 50% more than the original diamond's value. Diamond must be in saleable condition with the original grading report. Upgrades are not available for lab-created diamonds. |
CreditDonkey® Reviews | ||
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| Bottom Line | Good online retailer for the highest quality diamonds... | Good online retailer for socially-responsible diamonds and rings... |
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Search for Beyond Conflict-Free Diamonds
Shop for diamonds at Brilliant Earth, a CreditDonkey recommended partner for socially-responsible diamonds.
Which is Better: Brian Gavin or Brilliant Earth?
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing Brian Gavin or Worthy.
In short: Brilliant Earth's selection and customer service are notable. In particular, the customer service is excellent.
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