Updated August 31, 2016

Frontpoint Review: Top Security, What's the Catch?

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Thinking about Frontpoint home security? Read this in-depth review for 10 reasons to consider this alarm system and 3 reasons to look elsewhere.

Frontpoint

Overall Score

4.4

Discount

4.0

Home Security

5.0

Customer Service

5.0

Installation

4.0

Yard Sign

4.0
5-point scale (the higher, the better)

Pros and Cons

  • Excellent customer service
  • Easy installation
  • Plans start at $34.99/month
  • Equipment cost

Bottom Line

Best all-around home security system

Affordable Home Security Has Arrived

Installing a home security system is a good way to deter would-be burglars - but with so many to choose from, finding the right one can be a challenge.

Frontpoint is one of the top providers of residential security systems. It offers easy, self installation, wireless security, and 3 service levels, ranging from $34.99 to $49.99 per month. Plus, it comes with a 30-day risk free trial with no hidden fees.

But does it make sense for your budget?

We give you the full rundown of what you need to know about Frontpoint. Read on to decide whether it's right for you.

10 REASONS WHY FRONTPOINT IS WORTH IT

Nothing is perfect, but is FrontPoint good enough for your house? Let's explore the pros and cons of Frontpoint security.

Here's a brief list of what makes Frontpoint a standout in the home security field.

  1. Great customer service: Among the different home security companies, FrontPoint consistently ranks among the highest in customer service. Frontpoint is not the cheapest alarm system on the market, but high quality customer service is essential when you are looking for a professionally monitored home security system. If your security equipment malfunctions or you have difficulty setting it up, will your problems be resolved quickly? Overall, customers report being very happy with Frontpoint.

  2. 100% cellular monitoring: You get the reliability of 100% cellular monitoring, which means the system isn’t dependent on an internet connection or landline. So you don't have to worry about burglars cutting your phone line. Some security companies charge you extra for cellular monitoring, but Frontpoint provides it at every tier.

    Did you know: Frontpoint uses Rapid Response Monitoring to monitor alarms. Rapid Response is an industry leading nationwide professional monitoring company.

  3. Customization and control: Frontpoint gives you flexibility and guidance on where to put the wireless sensors and what kind you need. The company's website has an interactive tool to help you decide on where to put them, and because it is a do-it-yourself system, you have total control on where everything goes.

  4. Portability: If you decide to move, you won't have to leave your security system behind. Frontpoint's equipment is mobile - you can take it with you to your next home.

  5. All-inclusive monitoring: Some companies charge extra for monitoring services for things like the presence of carbon monoxide or signs of flooding. With Frontpoint, these are included in your security package.

    Keep in mind, though - the monitoring is inclusive, but you still need to buy the equipment.

  6. Self install: Instead of waiting around for an unknown technician to come out and install your security system, you can set up Frontpoint on your own in just a few steps. Setup is easy.

    Did you know: In 65% of household burglaries where violence has occurred, the victims knew or recognized the offender.

  7. Security alerts: If you're constantly on the go, you'll appreciate being able to receive text or email alerts for any security-related activity at your home. This feature is available for the two higher tiers.

    Did you know: Residential burglaries happen more often than you think. In 2012, there were roughly 5,800 burglaries a day. That's 1 burglary every 15 seconds.

  8. Crash and smash protection: If burglars break into your home, they may try to disable your alarm system by smashing the control panel.

    With Frontpoint, once a sensor has been tripped (for instance, the front door has opened), the Frontpoint system will send a "pending alarm" to the monitoring center. If the alarm system hasn't been disarmed by a specified time (e.g., 30 seconds), then the central monitoring station knows something is up.

    This way, your system still protects you, even if a burglar opens the front door and smashes the control panel before the alarm siren goes off. This is available for the two higher tiers.

  9. Z-wave compatibility: At the highest tier plan, the Frontpoint control panels incorporate industry standard Z-wave technology, allowing you to automate certain features in your home (including lighting and door locks).

  10. Money-back guarantee: If you're not happy with your system, you can return it within the first 30 days for a full refund.

3 REASONS TO CONSIDER ANOTHER SECURITY SYSTEM

There are a few things that might persuade you to go with a different company.

  1. The up-front cost: The upfront equipment cost could get high. Frontpoint offers either a 1-year contract, or a 3-year contract. To get the best security equipment discount, you would need to sign up for the 3-year contract, which will then come with a $300 equipment credit.

    But if you only want to try it out for 1 year, you are expected to purchase at least $99 worth of equipment for the lowest tier, and $199 worth for the higher two tiers. Even with the cheapest plan, that's at least $35 a month for monitoring, plus the equipment you need to buy to get started.

  2. You want somebody else to set it up: While some people embrace the idea of putting in their own security system, others may just feel more at ease with a professional install.

  3. You'd prefer a lifetime warranty: Frontpoint offers a 3 year equipment warranty. If you're planning on keeping your security system for the long term, a three-year warranty probably might not be long enough. With some security companies, you can get a lifetime warranty on the equipment you buy.

HOW THE COSTS ADD UP

(Click Image to Enlarge)
© CreditDonkey

When you're buying a Frontpoint system, there are two separate cost considerations to keep in mind. The first is the monthly monitoring service, and you have three tiers to choose from.

This chart shows the three tiers and what each plan supports:

 

Protection Plan

Interactive Plan

Ultimate Plan

 

Benefits and Features

Home Security
$34.99 / mo
$44.99 / mo
$49.99 / mo
Mobile App 
Home Automation  
Contract
Control Panel
Customer Service
Door Lock  
Door Sensor
Glass Break Sensor
Installation
Do It Yourself
Do It Yourself
Do It Yourself
Motion Sensor
Outdoor Camera  
Security Camera  
Thermostat  
Water Flood Monitoring
Window Sensor
Yard Sign
Z-Wave  

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

  • Protection Plan, $34.99/mo.: The Protection Plan is the most basic option. With this plan, you'll get 100% wireless system and cellular monitoring as well as round-the-clock monitored service for intrusion, fire, carbon monoxide leaks, and water damage. Frontpoint also alerts your local authorities if you need emergency medical assistance.

  • Interactive Plan, $44.99/mo.: The Interactive Plan gives you all the same features but you also get email and text alerts, remote access and control with the mobile app, lighting control, geo location services that integrate with your cell phone, and Crash and Smash Protection.

    Tip: With geo location services through your smartphone, you set up custom features like getting a notification when you forgot to arm your alarm system after you leave home. Geo services are helpful for the busy family to stay protected.

  • Ultimate Plan, $49.99/mo.: The Ultimate Plan combines all the benefits of the first two plans and also includes live video streaming, automated door locks, HD and night vision capabilities, motion-activated video recording and energy management controls.

Please note that while the plans support certain monitoring capabilities, you would have to purchase the appropriate equipment. All three plans come with one base controller and two door or window sensors. But you'll probably need more than that. Equipment such as glass break sensors, flood sensors, and security cameras are at an additional cost.

There's no installation fee or shipping fees, but when all is said and done, you will have spent hundreds on equipment (a typical total is around $300 just for the equipment). Frontpoint does counter some of the expense by offering discounts based on credit approval and contract length. For instance, if you sign up for a 3-year contract, you'll get a $300 discount toward the cost of equipment.

Otherwise, you are expected to purchase at least $100 worth of equipment. The minimum equipment fee for the Protection Plan is $99. For the Interactive and Ultimate Plans, it increases to $199.

USING THE SECURITY APP

The Frontpoint mobile app is available as a free download on Android, Apple, Windows, and BlackBerry devices, so you can monitor your smart security system from your tablet or smartphone. Some of the things you can do with the app (depending on your account plan and equipment) include arming or disarming the system, checking in on your live video stream, turning smart lights on or off, and viewing alerts when the system is triggered by someone entering or leaving your home. If you're familiar with apps and mobile devices in general, it's pretty straightforward to navigate.

iPhone: Download Frontpoint app from the App Store.
Android: Download Frontpoint app from Google Play.

FRONTPOINT EQUIPMENT

(Click Image to Enlarge)
© CreditDonkey

If you've never had a security system before, you may not be familiar with the kind of equipment that's involved. Here's a brief guide to what your Frontpoint system entails.

  • Security camera: Want video surveillance integrated with your alarm system? There are three different cameras you can choose from with your Frontpoint system: wireless indoor, wireless outdoor, and pan-and-tilt. The wireless cameras offer a stationary view, but the pan-and-tilt camera gives you the ability to view a larger area or zoom in on a specific part of your home.

    Tip: With the Ultimate Plan, you can mix-and-match up to 4 video surveillance cameras.

  • Control panel: The control panel is the command center for your home security system. The system comes with the standard keypad digital panel (Simon XT), but if you’re a technophile, you do have the option to upgrade to the fancy touch screen panel (Qolsys IQ panel). Both the Simon XT and Qolsys IQ panel feature cellular operation and Crash and Smash protection. In the event of a power outage, both panels have an emergency backup battery. That way, even if burglars cut the power, your Simon XT digital panel or Qolsys IQ touchscreen panel will still work.

    Tip: If your kids don't have cell phones and you still want them to be able to arm/disarm the system, you might want to consider buying a keychain remote. The keychain remote is a convenient way to arm and disarm the house. There is even a emergency panic button.

  • Motion sensor: Motion detectors are designed to alert you when someone is in your home if you're away. Frontpoint uses wireless sensors that easily connect with the control panel, so there's no time-consuming wires to run and holes to drill.

    Tip: Motion sensors are useful to secure large areas. Frontpoint motion detectors are pet friendly. Experiment with placement to minimize the risk of false alarms.

  • Image sensor: Image sensors are a step up from motion sensors. It combines a motion sensor with a camera. Not only do you know if motion is detected, you'll capture a still image of what triggered the event. You can see for yourself who triggered the image sensor on your cell phone.

  • Z-wave: We've already briefly touched on Z-wave communication and how it works. Essentially, this technology automates your home by allowing you to remotely control your Z-wave compatible lights, door locks, and thermostat temperature. Turn your house into a smart home. Imagine being able to unlock the front door, turn on the living room lights and change the temperature from the convenience of your smart phone.

  • Glass break sensor: While some thieves target the front door, others prefer to come in through the window. Frontpoint's glass break sensors are designed to detect the sound of glass breaking and issue an alert so you'll know instantly if your home has been broken into.

  • Door sensor: The door sensor is a two-piece unit that alerts the control panel when a door is opened. These sensors can also be used on windows in conjunction with the glass break or motion sensors, and you can get a separate sensor for your garage door. The door and window sensors are wireless, powered by a tiny battery that last for years.

    Tip: You can configure the app to push instant alerts to your smartphone when sensors are triggered, even when the security system is not armed. For instance, you might want to be notified whenever your kids open the back door.

  • Yard sign: Frontpoint customers receive one 10-inch x 10-inch weather-resistant yard sign and smaller window decals to deter thieves. Additional signs are available for $3.99 each.

CUSTOMER SERVICE

Customer service is available from 8 a.m. to 11 p.m. ET Monday through Friday, and 10 a.m. to 6 p.m. ET on the weekends. Overall, Frontpoint's customer service tends to get high marks across the board in terms of knowledgeable and helpful representatives.

We looked at Glassdoor, the site where employees and former employees can anonymously review their employers to get a peek behind the curtain. And the good news is, most employees would recommend Frontpoint to a friend. Frontpoint appears to value a good work-life balance, something we would surely appreciate in the event we call in for help.

SELF INSTALLATION

As we've said, installation with a Frontpoint system is completely DIY, so that's one thing to consider if you'd rather have a professional do the job. Essentially, all you have to do once you've received your equipment is plug the control panel into the wall, plan out the locations for your sensors, set up the individual sensors starting with the doors, and call Frontpoint to activate your account.

Installing the system is easy. It can take 20 minutes or a few hours to setup, depending on how many sensors you have to set up and how tech-savvy you are.

NEGATIVE REVIEWS

While reviews of Frontpoint are overwhelmingly positive, we did find a few unsatisfied customers with negative reviews out there.

A number of users, for example, reported having problems with defective or faulty equipment while others ran into issues with billing. Some customers also complained of having a less than stellar customer service experience. From our research, we noticed a Frontpoint representative made a point of contacting each Yelp user who reported a problem and offered to follow up, but it's not clear how many cases were actually resolved to the customer's satisfaction.

COMMON COMPLAINTS

Aside from reviews, we also took a look at Frontpoint's record with the Better Business Bureau. Of the 63 complaints registered, 24 involved an issue with equipment or monitoring services while 23 centered on billing and collection issues. A handful of complaints involved delivery experience and warranty issues, while close to a dozen people complained about the company's sales and advertising strategies.

One thing that many people consistently had a problem with was the three-year contract Frontpoint requires customers to sign once the 30-day trial period expires. If you're not sure whether you're going to stick with Frontpoint, you need to pay close attention to the risk free trial period expiration date to avoid incurring any extra charges.

In more than one instance, customers reported that they were required to pay a hefty cancellation fee for terminating their contract early (past the 30-day trial period, but before the 3 years is up).

HOW IT COMPARES

© CreditDonkey

To give you an idea of how Frontpoint stacks up, we compared it to other top home security companies.

Frontpoint Security vs ADT

ADT, a household name in the home security business, has a few things in common with Frontpoint. For instance, you can use email and text alerts, you have remote access and control over the system, and both use industry standard Z-wave technology.

As far as the features go, life safety monitoring, environmental monitoring, and heat monitoring aren't included. Professional installation is required; the fee is usually $99 for a standard package and it starts at $199 for ADT Pulse, which is a complete home automation system. ADT is currently offering an $850 equipment package for free when you sign up for a security plan, but a 3-year contract is required.

 

Frontpoint

ADT

 

Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $28.99/month to $58.99/month. All plans include 24/7 monitoring for burglary.
$58.99 ADT Pulse Video Plan includes remote secure video and smartphone control.
Mobile App
Alarm.com mobile app
ADT Pulse app allows you to activate alarm, check sensors, watch live video feeds, control lights and appliances, adjust thermostats and view history of home activities. Available on App Store and Google Play.
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.ADT Pulse allows you to arm/disarm your house, control your lights and thermostats, and watch live video remotely.
ContractEquipment discount with 3 year contract. 30-day trial period.
3 year contract
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.ADT Pulse touchscreen control panel allows you to know alarm status, arm/disarm your alarm, control lights, check weather, and view live video from security cameras. Also allows you to quickly send an immediate alarm (medical, fire, or police).
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.24/7 customer support and monitoring.
Door LockSupports Z-Wave door locks.ADT Pulse door locks allow you to remotely lock/unlock your door from any internet-connected device.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.Wired and wireless door sensors. Wireless door sensors can be installed yourself with no drilling or hardwiring necessary.
Glass Break Sensor
Detects if a pane of glass is shattered
InstallationDo It Yourself: Most sensors are simply peel and stick.Professional installation available.
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power)
Security CameraIndoor and outdoor wireless camera options available (requires power)
ThermostatSupports many Z-Wave thermostats
Touch Screen
Water Flood Monitoring
Window SensorWireless window sensors.
Yard Sign
ADT-branded yard sign
Z-Wave
Discount
Home Security
Customer Service
Installation
Yard Sign

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

ADT: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

FrontPoint vs SimpliSafe

If committing to a lengthy contract is an issue, SimpliSafe is a great alternative to Frontpoint since there's no contract required. You have five packages to choose from, starting with the Economy package that's priced at $229.96 and going up to the Ultimate package, priced at $539.85. All packages include the equipment you need to get started, and you have 60 days to try it out and get your money back if you're not satisfied.

Installation is DIY and the system uses cellular and wireless technology. You can monitor your system remotely from the SimpliSafe app and set up alerts, although video streaming and camera monitoring aren't an option. Similar to Frontpoint, you only get a three-year warranty on equipment versus the lifetime warranty ADT offers.

 

Frontpoint

SimpliSafe

 

Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.$14.99 Standard Alarm Monitoring
$24.99 Interactive Alarm Monitoring includes SMS/Email Alerts and Smartphone Control
Mobile App
Alarm.com mobile app
SimpliSafe Home Security app allows you to arm/disarm remotely and monitor sensor status. Requires Interactive monitoring subscription plan and SimpliSafe2 system.
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology. 
ContractEquipment discount with 3 year contract. 30-day trial period.
No Contract
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.9am to 6pm Eastern, 7 days a week. 24/7 Monitoring.
Door LockSupports Z-Wave door locks.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
InstallationDo It Yourself: Most sensors are simply peel and stick.
Do It Yourself
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power) 
Security CameraIndoor and outdoor wireless camera options available (requires power)
ThermostatSupports many Z-Wave thermostats 
Touch Screen
 
Water Flood Monitoring
Window SensorWireless window sensors.
Yard Sign
Z-Wave
 
Discount
Home Security
Customer Service
Installation
Yard Sign
Online Community

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

SimpliSafe: Pricing information including fees, features and contract length was obtained on August 4, 2016 from published websites and is believed to be accurate, but not guaranteed.

Frontpoint vs Protect America

If you want to save on equipment costs, take a look at Protect America. Protect America offers up to $1,400 in free equipment with a 3 year contract.

 

Frontpoint

Protect America

 

Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $19.99/month to $54.99/month. All plans include free equipment, no installation fees, and 24/7 monitoring.
$54.99 Cellular Monitoring Plan includes cellular connection, smartphone control, automated door locks, and lighting control.
Mobile App
Alarm.com mobile app
SMART Connect app allows you to arm and disarm your security system remotely, monitor sensor activity, view live video, and control locks and lights. App is available on App Store and Google Play.
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.Supports Z-Wave Door Locks, Lights, and Thermostats
ContractEquipment discount with 3 year contract. 30-day trial period.
3 year contract
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
GE Simon XT
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.Monday to Friday 8am to 9pm Central. Saturday to Sunday 9am to 7pm Central. 24/7 Monitoring
Door LockSupports Z-Wave door locks.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
InstallationDo It Yourself: Most sensors are simply peel and stick.
Do It Yourself
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power) 
Security CameraIndoor and outdoor wireless camera options available (requires power)Indoor use only camera. Up to 2 streams
ThermostatSupports many Z-Wave thermostats
Touch Screen
Simon XT Touch Screen
Water Flood Monitoring
Window SensorWireless window sensors.
Yard Sign
Z-Wave
Discount
Home Security
Customer Service
Installation
Yard Sign

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Protect America: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Frontpoint vs Vivint

If you want the latest in technology with professional installation, take a look at Vivint.

 

Frontpoint

Vivint

 

Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $39.99/month. All plans include 24/7 monitoring, remote access, and touchscreen control panel. Smart Protect Plan starts at $49.99/month and Smart Control Plan starts at $60.99/month.
Mobile App
Alarm.com mobile app
Vivint SkyControl Mobile App allows you to arm/disarm your system remotely, lock/unlock doors, adjust thermostat settings, view live and recorded video, and manage lights.
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.
ContractEquipment discount with 3 year contract. 30-day trial period.
3.5 to 5 years
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.
24/7
Door LockSupports Z-Wave door locks.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
InstallationDo It Yourself: Most sensors are simply peel and stick.
Professional Installation
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power)
Security CameraIndoor and outdoor wireless camera options available (requires power)
ThermostatSupports many Z-Wave thermostats
Touch Screen
Water Flood Monitoring
Window SensorWireless window sensors.
Yard Sign
Z-Wave
Discount
Home Security
Customer Service
Installation
Yard Sign
Home Automation

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Vivint: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

Frontpoint vs Live Watch

If you don't want a contract and want the flexibility to cancel anytime, take a look at LiveWatch.

 

Frontpoint

LiveWatch

 

Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $19.95/month to $49.95/month. All plans include 24/7 monitoring.
$29.95 Mobile Pro Plan includes smartphone control.
$39.95 Total Home Plan includes home automation.
$49.95 Total Home+Video Plan supports video streaming.
Mobile App
Alarm.com mobile app
LiveWatch app (requires LiveWatch Interactive services) allows you to arm and disarm your home security system remotely, view sensor activities (up to 10 sensors), get notifications on system events and pending alarms, and view video from cameras (if applicable). App is available for iPhone, Blackberry and Android.
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.
ContractEquipment discount with 3 year contract. 30-day trial period.
Cancel anytime with no fee
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.Monday through Friday from 7am to 9pm Central. Saturday from 8am to 5pm Central. 24/7 monitoring.
Door LockSupports Z-Wave door locks.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
InstallationDo It Yourself: Most sensors are simply peel and stick.
Do It Yourself
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power)
Security CameraIndoor and outdoor wireless camera options available (requires power)
ThermostatSupports many Z-Wave thermostats
Touch Screen
Water Flood Monitoring
Window SensorWireless window sensors.
Yard Sign
Z-Wave
Discount
Home Security
Customer Service
Installation
Yard Sign

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

LiveWatch: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

BOTTOM LINE: IS FRONTPOINT WORTH IT?

Frontpoint is consistently rated as one of the best home security systems around with great customer service. It has a lot to offer if you're a homeowner looking for all-inclusive high quality monitoring at an affordable price.

There are some downsides, however. The 3-year commitment may be too long for some homeowners, and the upfront equipment purchase is a little steep.

As far as the monthly expense goes, it's not a wallet-gouger but you have to be sure that you're comfortable with a three-year contract before signing on the dotted line.

Rebecca Lake is a journalist at CreditDonkey, a home security comparison and financial education website. Write to Rebecca Lake at rebecca@creditdonkey.com. Our data-driven analysis has been recognized by major news outlets across the country and has helped families make savvy financial and lifestyle decisions. (read more)

Disclaimer: Opinions expressed here are those of the author's alone. Please support CreditDonkey on our mission to help you make savvy financial decisions. Our free online service is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content.

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