May 26, 2017

Be Aware of these Sneaky Student Loan Forgiveness Scams

Read more about Student Loan Forgiveness

More than 43 million undergraduates have student loan debt. This is an incredible audience for student loan forgiveness scams.

Graduates desperate to find help often fall for these scams. Standard loan payments on federal loans are often high and begin just 6 months after graduation. Many graduates don't have the income to cover the payments.

If you are one of them, don't let yourself become a statistic. Know your options and how to protect yourself.

The Scary Statistics

Citizen's Bank conducted a study on 1,562 college students. The study showed that:

  • 62% of graduates feel anxious about the amount of their student debt
  • 23% can't make their payments on time
  • More than 50% claim that they cannot enjoy daily activities because of student debt

There is one statistic that shocked us even more, though. 81% of the participants claim their loans were not accurately described to them. In other words, they had no idea what they were getting into.

These students graduated college receiving an unpleasant surprise.

Worse yet, less than 10% of the participants have used the free resources available to them. These resources include opportunities for loan consolidation, public service loan forgiveness (PSLF) and affordable loan repayment plans on your federal loan(s). Each of these options are free.

Tip: If you have private student loans, you cannot consolidate them. Instead, you refinance them. This works differently. Don't let a third party sway you with promising talk over something you may not fully understand - check in with your loan servicer to go over your refinancing options.

Don't Overlook the Free Help

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The study says it all. Many college students were not aware of their options or they weren't listening when their agreements were made, 4 years before they got their diploma. They don't realize that they can reduce or eliminate their debt. Graduates in certain fields could even have their debt forgiven.

However, if they don't apply for help, they won't get it. You can log on to the Federal Student Aid website (FSA) for answers and suggestions to any forgiveness questions you may have.

Tip: Forbearances and Deferments were made so that students can postpone or lower their monthly payment for up to 36 months at a time. Forbearances can be used during times of job loss, financial hardships or military leave. A deferment is made for financial hardship and when you are attending school.

You can speak with your loan servicing company and find out what options you qualify for. Remember these options and many other options are offered to you for free.

You don't need to have financial difficulty to qualify for these programs. Government income driven repayment programs - often referred to as Obama Student Loan Forgiveness Programs like the Income Based Repayment (IBR) and Pay as You Earn (PAYE) are based on your income. And they're legit - they help you pay back your federal loans. You only pay what you can afford. These programs base your payment on your discretionary income. Discretionary income is your adjusted gross income that exceeds 150% of the national poverty level. The program then creates a payment based on 10%-15% of your discretionary income.

College grads often do one of the following with their student debt:

  • Pay their loans as required
  • Default on their payments
  • Fall for a loan forgiveness scam

If you can't pay your loans as required, find the help available to you. Read our article "How to Get Student Loans Forgiven" to learn more.

The Scams Are Real

With more than 200 companies offering student loan relief for students, it seems like a legitimate service.

But not all of them are here to help you. Scam artists have a way with words. They also know how to reach you. Email, phone, and social media posts are ripe with advertisements. They promise you the world. They know who's in trouble. They see you drowning in debt.

They may promise that your loans will soon be forgiven under their company. Or, more likely, they promise consolidation with interest rates next to nothing.

They can't provide any of this. But many graduates fall for it.

It's not that today's graduates aren't intelligent. They come from all backgrounds and have good grades. They just didn't grasp the full implication of their loans. They saw money available to them and they took it.

Don't blame yourself. Instead, know how to protect yourself.

Ways to Protect Yourself

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There are legitimate ways to reduce or qualify for cancellation of your student debt. Not every program is a scam. You need to know how to spot them and what to do.

If someone contacts you regarding student loan forgiveness or consolidation, be wary. They could just be out for your money. Unless you initiate the conversation, don't provide your personal information.

Your personal information pertaining to student loans should only be shared on FAFSA, StudentLoans.Gov and your loan servicers website such as; FedLoan or Navient, etc.

  • Don't pay fees upfront. Any company that asks for money upfront to cover a fee is likely not a legitimate company. They may take your money and run.

    Even if they stick around, there are many companies that offer free help for federal student loans. The legitimate debt consolidation and federal forgiveness programs don't charge anything up front.

    That's not to say you won't pay anything to make a change to your loan. If you consolidate private loans or choose to refinance, there may be fees. Your lender often provide the details in an agreement, which you should carefully understand before handing over any dough. This agreement should list the loan amount, APR, payment frequency, and any closing costs. This helps you see if the consolidation is worth it by comparing your current loans to the offered option.

    Be careful of companies that refer to themselves as debt settlement companies. They may encourage you to make your payments directly to them so that they can negotiate on your behalf and get you better terms. Sometimes this happens. Other times, they keep the money. This may leave you worse off - with defaulted loans and damaged credit.

    Already made such a deal and are now worried? You can keep track of your loans via the National Student Loan Data System. This is a database that tracks all federal student loans. You can monitor your balances. If the principal doesn't drop, you know something is amiss.

    There are more ways to know which companies you can trust. We discuss this below.

  • Don't fall for promises that sound too good to be true. When you are in over your head, it is common to feel desperate for help. Scammers know this. They prey on your vulnerability and lure distressed borrowers. They promise to get you out of debt now.

    What they don't tell you is they are doing exactly what you could do for free.

    Companies that promise lower payments or debt elimination process the paperwork to consolidate your debt. Again, this is paperwork you could file yourself. This is the first necessary step for many student loan programs.

    See our article on "Student Loan Forgiveness" for more details. You don't need to pay a company to do this for you.

    The truth is, there is no way for a company to eliminate your debt right away. You must make payments first. Many plans require you to make payments for 10 years.

    You may find your profession could be advantageous for getting better terms. If you're a teacher, the Teacher Loan Forgiveness Plan offers forgiveness to elementary and middle school teachers who work in low income areas. You must teach in this area for 5 consecutive years. You may then be eligible for forgiveness between $5,000-$17,500.

    A great way to tell what you are eligible for is to use The Federal Student Aid Repayment Estimator. This tool will tell you what options are available to you.

  • Don't assume official sounding names are official. The companies offering debt consolidation or forgiveness are clever. I'll give them that. They use names that get your attention. Words like "federal," "national," or "department" make them sound like they are legit. They may not be.

    Not sure if a company is the real deal? Check them out with the Better Business Bureau. If they are a scam, they likely duped others who reported it to the BBB.

  • Don't fall for tax scare tactics. Some debt relief companies use scare tactics to get your attention. What could be scarier than hearing you are behind on your taxes? With the threat of arrest and ruined credit, the natural reaction is to panic. Don't do it.

    These companies may claim you owe taxes on your federal debt. It's probably not true. However, forgiven student loans do incur a tax liability. This pertains to loans forgiven by the government. Many of these programs require you to make at least 10 years' worth of payments to qualify. The program hasn't been in place long enough for this to happen.

    If you receive a call and it worries you, contact the IRS. Don't give the caller any personal information or money. Find out for yourself what is really going on.

Signs Someone is Not Legit

You may feel a sense of trust when someone tells you they are a lawyer or debt consolidation professional. Oftentimes, they are trustworthy. But knowing how to pick the good from the bad can protect you.

Here are some red flags to watch out for:

  • A lawyer who calls you out of the blue and promises to get you out of debt
  • A debt relief company that refers you to "their" law firm
  • Someone who calls you and promises grants to eliminate your debt
  • Anyone who asks for money before providing information or help
  • A company that doesn't explain why your loans need to be placed into a forbearance or deferment
  • A company claiming they are with the Department of Education
  • Any automated dialer

Keep in Mind: The Department of Education will not call you. Your loan servicer will. The collection agency handling your loan if you enter default will. But the Department of Education will never call you. The correspondence you will receive from the DOE will be through mail.

Of course, there are many legit lawyers and debt relief companies out there. Knowing how to differentiate can protect your credit and bank account. Read on to learn how to tell who you can trust.

Who Should You Trust?

The big question is who you can trust. With so many scam artists out there, is anyone for real? They are, but you must know how to proceed.

Our best advice is to only talk to those you approach yourself. Do your research before you do this. Again, use the BBB. Even better, go directly to your loan servicer. They know what options are available to you. Your loan servicer will not charge you to ask questions regarding your options.

Tip: There are legit companies do your research. Ameritech Financial is a company that will assist you in understanding the best options for your loans. Visit them here and in 10 minutes you can have your student loans evaluated. They will go over budgetary options and the best way to navigate the world of student loans. Remember you can do this for free on your loan servicer site.

Before you take any offers to refinance your loans, talk to your loan servicer. If you have federal loans, this could eliminate the option for loan forgiveness in the future. Only specific federal student loans are eligible. Loans from private banks are never eligible. Refinancing your federal debt will render you ineligible.


Fell for a scam? Don't worry. Take the following steps:

  • Report the fraudulent activity to the credit bureaus. They can place a fraud alert on your credit report. This freezes your credit. No one can open credit in your name without your permission.
  • Contact the credit card company for the card you used to pay the fees, if any. They may be able to reverse the charges in some cases.
  • Report the company to the Better Business Bureau, the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).

Tip: The Better Business Bureau (BBB) is a great tool to utilize for any company you may choose to use. Not just to determine student loan scams. But the easiest way to determine a scam is to type the name they left, or the phone number used into the search bar. From there you will see reviews and information on the company.

Bottom Line

Continue to make your student loan payments on time until you get help. Seek the help yourself. Only talk to the Department of Education or your loan servicer. If you need help, only use the references provided by the DOE.

If you fall for a scam, act fast. Get the appropriate precautions in place and move forward from the incident as best you can.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

More from CreditDonkey:

Pay Off Student Loans Fast

Should I Consolidate Student Loans

Infographics: Life after College

Life After College

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