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James Allen vs Clean Origin

James Allen is a good online diamond retailer with 360 degree HD videos. How does it compare to Clean Origin? Read our comparison chart below.

 Clean Origin
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James Allen

Clean Origin

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Search for Lab Created Diamonds - Learn More

Read Clean Origin Review

 

Benefits and Features

SelectionNatural and lab created diamonds
Lab created diamonds
Photos360-degree HD video for all diamonds; Super zoom; Grading reportMost diamonds have 360-degree video; Grading report
Return PolicyIf you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping only applies to U.S customers and is limited to three per customer.100 day return policy for full refund or exchange. Must request a return shipping authorization code and Clean Origin will send a free fully-insured FedEx return shipping label.
WarrantyJames Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.Lifetime warranty against manufacturer defects. Does not apply to damage from improper care or normal wear and tear.
Buyback
Not Available
Not available
Certification
GIA, AGS, IGI
GIA, IGI, GCAL
Customer Service24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspectionCustomer service via phone, email, and live chat (Mon-Sat 8:30am - 12:00am EST, Sun 9:00am - 12:00am EST); Free 1-on-1 virtual appointments
PackagingLarge elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box.Ring box is made from blue eco-friendly paper
Price MatchYes; if accepted, the price will be honored for 48 hours.
No
ResizingAll engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase.1 free resizing within 100 days of original shipment date (for US customers)
Upgrade PolicyAny loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.
Not available
 

CreditDonkey® Reviews

 Clean Origin
PriceStarStarStarStarStarStarStarStarStarStar
SelectionStarStarStarStarStarStarStarStarEmpty StarEmpty Star
PhotosStarStarStarStarHalf StarStarStarStarHalf StarEmpty Star
Customer ServiceStarStarStarStarHalf StarStarStarStarStarEmpty Star
Social ResponsibilityStarStarStarStarStar
UniqueStarStarStarHalf StarEmpty Star
Pros & ConsPros:
  • 360° HD video for every diamond
  • 24/7 customer service
  • Free expert consultation
Cons:
  • Limited selection of super ideal cut diamonds
Pros:
  • Low lab diamond pricing
  • 100-day free returns
  • 100% ethical
Cons:
  • Some diamonds don't have photos
  • No global shipping
Bottom LineGood online diamond retailer with 360 degree HD videos... Read full reviewTop choice if you're looking for the lowest prices on lab diamonds... Read full review
 Learn MoreVisit Site

Which is Better: James Allen or Clean Origin?

Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing James Allen or Brilliant Earth.

In short: James Allen's selection and photos are notable. In particular, the selection is excellent.


Articles on James Allen

James Allen

Are James Allen engagement rings affordable AND ethical? Read this in-depth review to find out if she will say yes to a cheaper ring.

Does Jared Own James Allen Diamonds

Are Jared and James Allen the same company? Find out who owns James Allen and learn the difference between Jared and James Allen rings.

Articles on Clean Origin

Clean Origin Review

Clean Origin offers some of the lowest prices on lab diamonds. But are they legit? Read on to see if it's good enough for your engagement ring.

Which Do You Think is Best?





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About CreditDonkey
CreditDonkey is a diamond jeweler comparison website. We publish data-driven analysis to help you save money & make savvy decisions.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

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