September 21, 2019

Hostgator cPanel: What You Need to Know

This article contains references to products from our partners. We may receive compensation if you apply or shop through links in our content. You help support CreditDonkey by reading our website and using our links. (read more)

How do you access HostGator's cPanel? Is their customer support any good? Read on to learn how to log in, what to do if you forget your password and more.

Here's everything you need to know about using cPanel with HostGator.

The Basics: What Is Cpanel?

cPanel is a control panel for managing your website. You can do everything from creating email accounts to installing WordPress. It's become a popular tool because of its user-friendly interface.

Users won't need any coding or technical skills—cPanel's functions are simple and straight to the point. HostGator uses cPanel as the default platform for their Shared, Cloud, and Reseller plans.

For Dedicated and VPS plans, HostGator uses WebHost Manager (WHM). It's different from cPanel, although you can create cPanel accounts inside it.

What's the difference between cPanel and WHM?
cPanel is a website control panel. It allows users to edit files, create email addresses, and set up databases for their sites.

Certain hosting accounts, like VPS Hosting or Dedicated Server Hosting, allow for multiple cPanel accounts inside them. The cPanel accounts themselves are managed by a platform called WebHost Manager (WHM).

Reseller accounts have WHM as well, although its functions are limited compared to WHM in the VPS and Dedicated Server plans.

HostGator's Optimized WordPress Hosting is the only hosting package that doesn't have cPanel. Instead, you'll be working exclusively with WordPress.

What Can You Do With Cpanel?

cPanel lets you control all the important technical aspects of your web hosting account. Here's a summary of what you can do with cPanel:

  • Add or remove domain names from your hosting account

  • Install CMS like WordPress or Drupal manually. You can also use extensions like Softaculous

  • Manage your files

  • Create backups for your website and restore backed-up data

  • Check your site's traffic and traffic log

  • Monitor your account's resource use, like bandwidth and disk space

  • Install SSL on your website

Of course, there's plenty more you can do, but these are most often used functions.

Hostgator Cpanel: How To Log In

There are several ways you can access your cPanel. However, you'll need your login credentials, which HostGator provides in their welcome email.

Your welcome email should also have a direct link to your cPanel—the following are just alternative methods of logging in.

Option 1
If you're familiar with your server name (which should be in the welcome email), then simply log in at:


Option 2
Use HTTPS and your server's IP address, followed by the secure port number:


Option 3
Try only after pointing your domain to HostGator's name servers. Use HTTPS and your domain name, followed by the secure port number:

For a more complete guide on how to log in to your cPanel, refer to HostGator's article here.

Before you can access your cPanel directly (option 3), you would have to first point your domain to HostGator's servers. Read how to point your domain to HostGator's servers here.

If you want to access your cPanel before pointing your domain name to HostGator's servers, you can use options 1 and 2.

Hostgator Cpanel: How It Works

Once you log in to your cPanel, you'll be at your dashboard. You can change how your dashboard looks like under the Preferences tab, usually located near the bottom.

Simply click Change Style to customize how your cPanel looks.

At the top, there'll be a search bar you can use to search for a specific plugin. Or you can also just use the ctrl+f command to search for a specific keyword.

The main sections of the cPanel are:

  • Domains
  • Email
  • Files
  • Software and Services

We'll go through each section briefly so you'll have a better idea of what you can do on your cPanel.

The Domains tab allows you to manage your domains. You can add a new domain to your hosting account, set redirections, or even create subdomains.

To add new domains:

  1. Click on Addon Domain. This lets you add new domains which you've bought under your current hosting account.

  2. Enter the necessary domain information, and you'll be ready to start building your new site!

Also, you can set redirects and create subdomains for any of your current domains in this section.

One of the advantages of having paid hosting is that you can create customized email accounts. These are email addresses with domains that match your domain name (

We've mentioned before how important it is to have a professional email account for your business. If you're setting up an online store or a brand for yourself, having a customized email is important!

To create your own specialized email:

  1. Simply click on the Email section.

  2. Click on Email Accounts. From here, you can create an email for a specific domain using the drop-down tab.

If you want to login to your new email for the first time, scroll down to Email Accounts and click Access Webmail from the More drop-down.

You can bookmark your inbox for easier access next time.

File Manager
The File Manager is where you can manage all the files in your website. Simply select the website you want files from and click Go. This will open a list of folders like a Windows file explorer.

Be careful with this. Don't delete/move files unless you know exactly what you're doing. A missing file could take down your site!

The Software section is where you can install popular content management systems (CMS) like WordPress, Joomla, Weebly, etc. The main tool in the Software section is QuickInstall.

QuickInstall lets you easily install WordPress and other applications. If you wanted to install WordPress, simply click on it, and then click Install WordPress. Once you do, select your domain name, and fill in your admin email, title of your site, and admin username.

After the installation is done, you'll get an email with your WordPress login. You can access the WordPress backend and start working on your site.

There are plenty of other things you can do inside your cPanel, but these are the most often used functions.

Where do I go if I need more help?

HostGator has a great support portal that has information on everything to do with cPanel. Simply head to their support portal and search for articles to help you.

Additionally, cPanel also has a step-by-step video tutorial page which you can check out here.

Bottom Line

cPanel is a popular choice because of how easy it is to use and its simple design. It's also well maintained with regular updates, improvements, and security patches.

At first glance, cPanel can seem overwhelming. However, there's plenty of resources online to help you. The best way to go about it is to experiment and use the support portals for specific problems.

For beginners, it's better to focus on the basics first. Setting up your preferences in cPanel and managing your domain should be a priority. Make sure your domain is pointed at HostGator's name servers. Once you've done that, then you can set up your emails, add files, and install tools.

Over time, you'll learn to use all the resources cPanel has to offer!

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

More from CreditDonkey:

Hostgator Review

Bluehost vs HostGator

Average Internet Bill

Leave a comment about Hostgator cPanel: What You Need to Know?

Email (won't be published)

HostGator Domain

Looking to buy or transfer a domain name? Read on to learn what it costs on HostGator, how you can get a free domain, and who owns the domain after buying.

About CreditDonkey®
CreditDonkey is a credit card comparison website. We publish data-driven analysis to help you save money & make savvy decisions.

Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

†Advertiser Disclosure: Many of the offers that appear on this site are from companies from which CreditDonkey receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). CreditDonkey does not include all companies or all offers that may be available in the marketplace.

*See the card issuer's online application for details about terms and conditions. Reasonable efforts are made to maintain accurate information. However, all information is presented without warranty. When you click on the "Apply Now" button you can review the terms and conditions on the card issuer's website.

CreditDonkey does not know your individual circumstances and provides information for general educational purposes only. CreditDonkey is not a substitute for, and should not be used as, professional legal, credit or financial advice. You should consult your own professional advisors for such advice.