April 14, 2021 4:00 PM PT

How to Go Paperless with Chase Bank

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Tired of getting paper statements from Chase? Follow this simple guide to go paperless with Chase Bank.

J.P. Morgan Chase Bank offers a variety of personal banking and credit card products, and generous new customer bonuses. Take a look at how to stop receiving paper statements from Chase Bank.

How to enroll in paperless statements on desktop

If you're on desktop or a mobile browser, follow these steps to stop receiving paper statements from Chase:

Screenshot of Chase

  1. Sign in to Chase.com
  2. Go to "Profile and settings" (upper right corner)
  3. Choose "Account management," then "Paperless"
  4. You'll see a list of your Chase accounts that are eligible for paperless statements
  5. Select the ones that you want to receive as paperless statements
  6. Choose "I consent"

Your enrollment is complete! Keep in mind that it may take a month or so to stop receiving paper statements in the mail.

Next, you'll see a paperless enrollment confirmation via email. To view your statements online, login to your account and choose the "Statements'' button in the summary via the summary section for that account.

How to enroll in paperless statements with mobile app

You can turn off paper statements on Chase Mobile App with the steps below:

  1. Sign into the Chase Mobile app
  2. Go to "Profile & settings"
  3. Go to Account Settings
  4. Go to Settings then select "Paperless"
  5. You'll see a list of your Chase accounts that are eligible for paperless statements
  6. Select the ones that you want to receive as paperless statements
  7. Choose "I consent"

Why go paperless?
Some banks may charge you a statement copy fee (similar to paper statement fees). The big difference between paper statement fees and statement copy fee is this: paper statement fees are charged monthly while statement copy fees are charged per statement.

Statement copy fees range from $3 - $7. Save time and money by viewing statements online or with the mobile app. It's better for your wallet and the environment.

FAQ

Ready to go paperless? Review these common inquiries before updating your settings.

  • Can I look up paperless statements from previous months?

    Yes. Depending on the account type, you can browse up to 7 years of statements. To see past statements: choose the "Statements" button in your account summary and then select the See/Save icon next to the year and month. Lastly, choose the dropdown option for what you want to do. You can also save or print previous statements.

  • Do paperless statements include information on all of my accounts?

    No. Each statement only covers the account selected. To view more statements, select another account and view the document.

  • Can I go back to receiving paper statements?

    Yes. To change your preferences, use the Chase Mobile App or sign into chase.com. Choose the "Paperless" button within an account summary or select "Account management" in the "Profile & Settings" icon. You can update your settings at any time.

Bottom Line

Paperless statements allow you to view your bank account anywhere and anytime you want. And it's pretty quick and easy to enroll online or with the mobile app. You receive statements with a Chase checking/savings account or credit card. If you don't already have a Chase account, consider applying for one of their popular bank promotions.

Write to Amber K at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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Frequently Asked Questions

Chase frequently offers cash bonuses for new banking customers. You can open a new Chase account either in person at a branch or online.

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