Capital One Venture Login and Customer Service Help
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Need to contact Capital One Venture or log into your account? We have the answers you need to manage your account and get the answers you need quickly.
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Learn more about Capital One® Venture®
Logging Into Capital One Venture
- Visit Capital One to sign into your account
- Enter your username and password
- Click "Sign In"
- Your name
- Social Security number
- Date of birth
Click on "Find me" and follow the prompts.
Customer Service
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If you prefer to talk to a live representative, you can call Capital One at 1-800-227-4825. You will be prompted to enter the last 4 digits of your credit card number and the last 4 digits of your Social Security number. The automated system then asks you the reason for your call. You can say a few keywords to be routed to the proper representative.
If you are located outside of the United States, call 1-804-934-2001. Please note that this is a collect call. You will need to tell the operator that your name is "Capital One Customer" in order to be connected to a representative.
A few other ways to get in touch with Capital One Venture credit card customer service includes:
- Email: If you receive a suspicious email that you suspect is a phishing scam using Capital One's name, forward the email to abuse@capitalone.com.
- Mail payments: If you prefer to mail your payments to Capital One rather than pay online, mail payments only to:
Capital One
Attention: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083 - Mail general correspondence: If you have general correspondence to send to Capital One, send it to the following address (do not send payments to this address):
Capital One
Attention: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0285
Opening a New Account with Capital One Venture
Learn more about Capital One® Venture®
You can open a Capital One Venture credit card by completing an online application.
On the application, you'll enter the following information:
- Name, birthdate, and Social Security number
- Address
- Email address and phone number
- Employment status and income
- Whether you have a checking or savings account
- The amount of money you spend per month on credit cards (optional)
You'll then need to agree to the legal disclosures and review the information you entered. Once complete, click "continue" and your application will be submitted for review.
You should have an answer regarding your application within a few seconds. If there is an issue and Capital One needs to have the application manually reviewed, you'll receive an answer regarding your application in the mail.
Additional Ways to Contact Capital One Venture
Your best bet when getting help with your Capital One Venture account is by logging into your account online or calling customer service using the above numbers. But they do offer a few additional ways to get in touch with them:
- Follow Capital One on Twitter: Here you'll see updates and tips on using your Capital One account. They also have a customer service Twitter where you can tweet your questions and get fast responses. Capital One customer service reps tweet Monday-Saturday from 8 AM to 10 PM and Sundays 10 AM-7 PM.
- Follow Capital One on Facebook: Capital One offers tips and links to helpful articles on their Facebook page, and they also respond to instant messages on Facebook within the hour.
- Follow Capital One on Instagram: Following Capital One on Instagram allows you to direct message them in the app. Again, this is general customer service; it's not a direct line to Capital One Venture customer service.
Bottom Line
Capital One Venture gives you several ways to contact them, but the most efficient way is via the phone number provided above.
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Disclaimer: Opinions expressed here are those of the author's alone. Please support CreditDonkey on our mission to help you make savvy financial decisions. Our free online service is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content.
Editorial Note: This content is not provided by Capital One. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One.
Disclaimer: This content was first published on May 20, 2018. Information including APR, terms and benefits may vary, be out of date, or not applicable to you. Information is provided without warranty. Please check Capital One website for updated information.
Disclaimer: The information for the Capital One® Venture® Rewards Credit Card has been collected independently by CreditDonkey. The card details on this page have not been reviewed or provided by the card issuer.
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