Updated September 27, 2017

Protect America Review: Pros and Cons

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Protect America offers home security starting at just a jaw-dropping $19.99 per month. But it has limitations you need to know. Find out if it's right for your home.

Protect America
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Overall Score

4.4

Discount

5.0

Home Security

5.0

Customer Service

4.0

Equipment

4.5

Mobile App

5.0

Packages

5.0

Cancellation

3.0

Installation

4.0

Yard Sign

4.0

Home Automation

4.5
5-point scale (the higher, the better)

Pros and Cons

  • Plans start at $19.99/month
  • Free equipment with contract
  • Easy installation
  • 3-year contract

Bottom Line

Best home security system for the money

Thinking About Home Security?

Home security systems help protect against burglaries and provide peace of mind. They also warn you if a fire or carbon monoxide is detected.

However, most of them take quite a large chunk from your monthly budget.

The average family doesn't have $500+ to spend on security equipment, plus the $50 in monthly monitoring fees.

If that's the reason you've put off installing a alarm system, then we've got some good news for you:

Just because you're on a tight budget doesn't mean that you can't protect your home. This is actually Protect America's motto. They believe that complete home security should be affordable for everyone.

Feel Safe Without Breaking the Bank

Of course, you want the best security system to protect your home, but you also don't want to get ripped off.

If cost is a top issue for you, then Protect America is worth a look. It's a good option for families on a budget looking for a no-frills home alarm system. They have the latest in security technology and something to suit everyone's needs.

Before you decide on a system, make sure you understand all the details so you can decide whether it's a smart investment.

WHO PROTECT AMERICA WORKS BEST FOR

© CreditDonkey

Protect America works best for homeowners looking for a basic, inexpensive home security system. For those most concerned about cost and don't mind landline-based connection systems, Protect America can get you started with a basic home security package for just $19.99/month.

However, Protect America may not be right for you if you're looking for a shorter commitment period.

In that case, you'd want to weigh in options from other security system providers such as Frontpoint, which offer a 1 year plan.

We'll explain more below. But first, let's highlight the current Protect America promotions.

Protect America Promotional Codes 2017

    Get Free Home Security Quote

    Get up to $1,400 in free equipment with Protect America, a CreditDonkey #1 recommended partner for the best home security system for the money. Includes 24/7 professional monitoring, easy setup, and no installation fees.

    Free Equipment and No Installation Fees with 3 Year Monitoring Agreement

    Requires standard home security alarm monitoring agreement with approved credit

    Compare Home Security Packages

    Call (855) 330-0286 for the best home security pricing.

    Low Price Guarantee

    If you find a lower price for the same amount of wireless home security package, Protect America will match the price. See terms and conditions for details.

    Secure Your Home

    Secure Your Home

    Home security starting at just $19.99 per month. 24/7 security monitoring, easy setup, free equipment and no installation fees with 3 year agreement.

PRICING

Protect America plans start from as low as $19.99/month, and can jump as high to $54.99/month. Generally, plans using landline connection will have cheaper monthly fees, and plans for wireless connections will be more expensive.

The upside however, is that the monthly price for each plan would be the entire upfront cost you'll be paying for a basic starter package. Other companies may expect you to purchase their equipment when you start your subscription, which means high upfront costs.

However, additional sensors and features may still need to be purchased separately. For example, if you wanted a smoke detector or indoor camera, expect to pay more upfront and monthly. We'll discuss this further under the Equipment subsection.

Keep in mind your starting costs will also be low as you save money on installation costs. Protect America's security systems are DIY self-installation systems.

Did you know: Protect America has a low-price guarantee. If you find a lower price for the same amount of wireless home security systems as they offer, they'll match the price. Visit Protect America for details.

You'll also feel better knowing your rates are locked, unless you change your monthly plan. Some alarm system companies sneak an escalation clause into your agreement, which basically lets them bump up your rate when you renew your service.

Packages

Here's how the pricing compares for this company's top 3 service plans and packages for monitoring:

  • Copper, $19.99/month ($41.99 for wireless): This is the lowest priced plan you can get through Protect America, and it's good if you just want basic coverage. This package comes with the control panel and a motion detector, plus 3 door and window sensors.

  • Silver, $37.99/month ($49.99 for wireless): The mid-grade plan is reasonably priced compared to other companies. This one might be good if you live in a multistory home, since it comes with 9 door and window sensors.

  • Platinum, $42.99/month ($54.99 for wireless): Even their most expensive plan is a good deal compared to other security providers. This one's great for people who live in larger homes since it includes 14 door and window sensors.

 

Copper

Silver

Platinum

 

Benefits and Features

Home Security$19.99 / month (landline)
$41.99 / month (cellular)
$37.99 / month (landline)
$49.99 / month (cellular)
$42.99 / month (landline)
$54.99 / month (cellular
Yard Sign
1 Yard Sign
1 Yard Sign
1 Yard Sign
Control Panel
1 Standard Control Panel
1 Standard Control Panel
1 Standard Control Panel
Door Sensor
3 Door/Window Sensors
9 Door/Window Sensors
14 Door / Window Sensors
Motion Sensor
1 Motion Detector
1 Motion Detector
1 Motion Detector
Window Sensor

EQUIPMENT

The basic equipment package for all Protect America's plans come with a standard control panel, door/window sensors, motion detector, yard sign, and door/window stickers. These are enough for a basic home security system.

However, they also provide an array of upgrades and other more advanced equipment to choose from. These advanced equipment - HD cameras for live streaming for example - allow you to provide an additional layer of security to your home, making it that much more secure.

These upgrades are optional, and can be purchased separately, allowing you to customize your equipment to your needs.

  • Control panel (touchscreen upgrade for $99): The control panel is the most important part of any security system because it tells the rest of the equipment what to do. Protect America's standard-issue control panel is the Simon XT model, however this can be upgraded to the Simon XTi5 model, the touchscreen version for $99.

    The control panel also has a loud piezo siren that will ring once an alarm has been tripped. The siren will continue to ring until the system is disarmed.

  • Security cameras (Indoor $99/ Outdoor $169): Protect America provides indoor/outdoor cameras which can stream in 720p, has night vision, two-way audio, as well as encrypted secure streaming. Indoor cameras can be purchased for $99 each, while outdoor cameras cost $169.

  • Smoke detectors (2 for $9.99/month): Protect America provides two photoelectric smoke detectors for your home for an additional monthly cost of $9.99 to your subscription. You may also use your existing smoke detectors, and Protect America will provide a monitoring service for $2.00/month. These have an in-built siren that will sound when they detect smoke or a significant rise in temperature.

  • Motion sensors ($99 for additional units): Motion sensors pick up on movement when the system is armed to let you know when someone's there who shouldn't be. The sensors Protect America uses work within a 25-foot range and they won't give you false alarms if a small pet (40 pounds or less) is wandering around.

  • Glass break sensors ($99 each): One of the most common methods of breaking into a house is through the window. Protect America systems use sensors that can pick up on the sound of glass breaking from 20 feet away.

  • Door/Window sensors ($39 each): Attach these to your door/ windows, and they will trigger and alarm when there is an intrusion. Protect America's higher-tiered plans provide more sensors, however you can purchase these individually to cover more entry points if you need to.

  • Mini Pin Pad: The mini key pad allows you to arm or disarm your system, from anywhere in your home. It also features a panic system which will send a distress signals to authorities in case of an emergency. It’s best to have a mini pin pad in areas you spend most of your time in and which is far from your control panel, such as the bedroom or living room.

Note: Several items like smoke detectors and HD indoor/outdoor cameras may have additional MONTHLY costs on top of purchase costs - you're advised to clarify how additional equipment will reflect on your upfront cost and monthly bill before making a purchase.

HOW PROTECT AMERICA WORKS

Protect America provides a customizable, DIY-type home security system. What this means is they provide security equipment which you install yourself, as well as professional security monitoring service for a monthly fee.

The security equipment and monitoring services come under different tiered 'plans' - each plan will have different monthly fees, depending on the features and amount of equipment provided.

The basic Copper plan for example, offers three window/door sensors for a landline connection, as compared to the Platinum plan which offers 14 window/door sensors with a wireless connection. We'll discuss this further in the subsections below.

While the standard package provides a control panel, window/door sensors and motion sensors, you can purchase additional equipment such as HD cameras and smoke detectors to supplement your home security system.

On top of security equipment, Protect America also provides 24/7 professional monitoring service. Once a sensor triggers an alarm, a notification is sent to Criticom Monitoring Services (CMS), who then alert the local police, which are dispatched to your house.

Who is Criticom? Criticom is the largest wholesale alarm monitoring company in the United States, serving more than 3,500 alarm companies with a collective 800,000 customers. Their monitoring service includes response to security, fire, Personal Emergency Response Systems (PERS), environmental and interactive services such as two-way voice and remote video.

Why We Like It

Protect America wins us over for five big reasons:

  • Savings upfront
  • Reasonable pricing
  • Advanced features
  • Customizable options
  • More than just home security

Read on for more on each of these points.

  1. You get savings upfront.
    Most home security companies require a large investment upfront for installation and equipment costs. This is the hardest part for many families.

    But with Protect America, installation is a bargain. In fact, it costs absolutely nothing. The system is totally do-it-yourself, and it's nowhere near as complicated as putting together those bookshelves you ordered from IKEA. Even technophobes can get the system set up in no time. You just peel and stick the sensors. They've made DIY installation virtually foolproof.

    It also means no more waiting around all day for a technician to show up, and then forking over $100 or more to get your system going.

    If you do have trouble with installation, you'll find detailed instructions on the Protect America website, and if you're still stuck, you can call customer support for a helpful step-by-step walkthrough.

    The good news doesn't stop there:

    Not only is the installation free, the equipment doesn't cost a thing either. You get up to $1,400 in equipment at no cost when you sign up with a monitoring contract, which is a pretty sweet incentive.

    Plus, all of your equipment comes with a lifetime replacement warranty. You won't have to ever worry about paying an arm and a leg to fix broken equipment.

    Another good thing about this DIY system is that your security can move with you. Spending a bunch of money on a hardwired security system can seem foolhardy if you might move in a few years. With this system, you can pack it up and take it with you any time.

    Tip: Want a free personalized quote? Call (855) 330-0286.

  2. You get reasonable pricing.
    While you save a lot upfront with Protect America with free installation and equipment, you still need to factor in the ongoing monthly costs as well as any additional equipment you might want.

    Protect America plans start at $19.99 a month for 24/7 professional monitoring via a landline. To put the cost in perspective, that's only about a week's worth of daily Starbucks runs, or two workday lunches out.

    Here's how the pricing compares for this company's five service plans and packages for monitoring:

    • Copper, $19.99/mo. This is the lowest priced plan you can get through Protect America, and it's good if you just want basic coverage. This package comes with the control panel and a motion detector, plus three door and window sensors.

    • Bronze, $35.99/mo. The next level up may be a good fit if you've got a little more ground to cover. With this plan, the number of door and window sensors jumps to six.

    • Silver, $37.99/mo. The mid-grade plan is still reasonably priced compared to what other companies charge. This one might be good if you live in a multistory home, since it comes with nine door and window sensors.

    • Gold, $39.99/mo. For just $2 more per month than the Silver plan, you'll get two additional door and window sensors.

    • Platinum, $42.99/mo. Even their most expensive plan is a relatively good deal compared to other security providers. This one's great for people who live in larger homes since it includes 14 door and window sensors.

    Watch Out: Some home security companies sneak an escalation clause into your agreement, which basically lets them bump up your rate when you renew your service. With Protect America, your rate is locked in unless you change your monthly plan. You can feel secure with Protect America's clear-cut pricing.

    If you don't have a landline, you can also get broadband or cellular monitoring. (The pricing above is for landline monitoring only.) These will incur a higher monthly charge, starting at $41.99 per month.

    To learn more about which Protect America package is right for you, give Protect America a call. You'll also find the details on their lowest price guarantee and free equipment promotion.

  3. You get advanced features.
    Protect America customers can monitor their system remotely using the SMART Connect mobile app. The app is free to download for iPhone and Android users.

    © CreditDonkey

    This interactive service is available free with any broadband or cellular monitored security system (but it's not available for landline monitoring).

    With the app, you can arm and disarm your security system remotely as well as:

    • Lock or unlock your front door
    • Turn lights on and off
    • Turn appliances on and off
    • View a live video feed from your system's security camera

    Another nice thing about the app is that you can set a unique password for it. This gives you peace of mind if your phone is ever lost or stolen, since it'll keep a thief from being able to hack into your account and system.

  4. You can customize the alarm to fit your needs.
    The great thing about Protect America is that their plans are easily customizable. All you need to do is determine how many entry points you’d like to secure, and then match it with either their Copper, Bronze, Silver, Gold, or Platinum packages.

    If you need more sensors, you can purchase them separately on top of your package, or simply upgrade your plan.

    Protect America also offers more advanced features and equipment to complement your basic security package. These upgrades are optional, which means you can customize your security according to your needs and budget.

    Here are some of our favorite features people often overlook:

    • Z-wave technology. This is hands-down one of the coolest features of the system. The system's optional Z-wave technology lets you remotely turn lights on or off, lock and unlock doors, or adjust your thermostat from anywhere (available for cellular and broadband monitoring only).

    • Garage sensors. A garage door sensor is a smart investment. At the very least, you won't have to worry about whether you left the garage door open again. Garage door sensors are tilt sensors. You install the tilt sensor against the top of the garage door. When the tilt sensor is horizontal, it means the garage door is open.

    • Yard signs. Advertising the fact that you've got a home security system can work to your advantage. In one study, 60% of burglars said they'd choose to target a different home if they noticed a security alarm. Putting up alarm signs around your yard sends a clear signal to thieves that your home is off-limits.

  5. You get more than just home security.
    Getting a security system and 24/7 monitoring is not only good for preventing burglaries. You can also add fire and smoke protection, carbon monoxide detectors, medical panic alerts and even a GPS tracker for your car.

    But keep in mind that while basic equipment is free with Protect America, optional equipment such as Z-wave technology, glass break sensors and fire and smoke detectors come at an additional cost. So, before you start adding in all this equipment, make sure you speak with a customer service representative so you know what's included and what's extra.

    Get Free Home Security Quote

    Get up to $1,400 in free equipment with Protect America, a CreditDonkey #1 recommended partner for the best home security system for the money. Includes 24/7 professional monitoring, easy setup, and no installation fees.

Reasons to Consider Another Security Company

© GabPRR (CC BY 2.0) via Flickr

Although Protect America has a lot going for it, it's not the right fit for every homeowner. Here are some reasons why you might be better off going with a different company:

  • There's a three-year contract: Signing up for Protect America means you're locked into a three-year contract. The only way to get out of it is to cancel within the initial 14-day window or pay a penalty.

    But keep in mind that with the three-year agreement, you get up to $1,400 in free equipment. And you can take the Protect America system with you if you move somewhere else.

  • Only a 15-day return period: Security companies often give you a trial period to use the equipment and the service to make sure it's a good fit for you. If you're not completely sold, you can return it and get your money back. Protect America doesn't give you much wiggle room as you have just 15 days to return the equipment from the original purchase date. But in our opinion, 15 days is a reasonable amount of time to decide if you like the system or not.

  • Low rates are only for landline service: As mentioned before, the low rate starting at $19.99/month is only for landline monitoring, not for broadband and cellular. That starting price is hard to beat if you already have a home line and just need the most basic monitoring (keep in mind that you don't get use of the mobile app with this option).

    But if you would like cellular or broadband coverage, the lowest tier plan is $41.99/month and the highest tier goes up to $54.99/month, which is on par with other companies. But up to $1,400 in equipment is free with Protect America, so some people may find that it's still worth it overall.

  • Be careful of equipment costs: Be sure to ask a customer service representative about the equipment you want and the additional costs associated with it before you're locked into the long-term contract. Protect America does have a free equipment promotion (which include door sensors, motion sensors, and control panel), but optional equipment comes at an additional price.

To learn more about Protect America, including getting a free personalized quote, click here to visit Protect America's website.

Protect America App

  • Protect America provides the SMART Connect app which is free with any broadband or cellular plans (not available for landline connection).

  • The SMART Security Features allow you to receive notifications via e-mail or text message whenever an alarm is triggered. You can also arm/disarm the system remotely via the app, and check when your system was last disarmed through the Event history.

  • Additionally, the SMART Connect app will also allow you to access home automation features such as:

    • Lock or unlock your front door
    • Turn lights on and off
    • Adjust your smart thermostat
    • View a live video feed from your system's security camera

Protect America Home Automation Devices

Protect America offers home automation via a series of Z-Wave compatible smart devices, such as:

  • Smart locks: Smart locks are wireless electromechanical locks, usually installed on the front door of your home. They’re connected to a wireless network, and can be locked or unlocked remotely either online or via a mobile app.

    Currently Protect America’s SMART Connect app is compatible with these four smart lock models:

    • August Smart Lock
    • Yale Z-Wave Touchscreen Lever Lock
    • Kwikset Premis Homekit Smart Lock
    • GoControl Z-Wave Garage Door Opener (for garage doors)

  • Smart Thermostat: Smart thermostats are thermostats that can be programmed or controlled remotely via a web or mobile app. This can be helpful if you’ve forgotten to shut off the heating after leaving for work, or if you want to come home to a cooled house. Some smart thermostats are learning thermostats, which mean they can learn your behavior and schedule and adjust the temperature accordingly. Others can even tell you how much you’re spending on heating or cooling costs.

    Protect America system is currently compatible with the Nortek GoControl smart thermostat model.

  • Amazon Echo (Alexa): In a nutshell, Alexa is Amazon’s virtual assistant, who’s connected to the internet and can control the smart devices in your home (including Protect America’s security system). Alexa operates on a small, voice enabled wireless speaker, which is the Amazon Echo.

    You can issue a voice command to Alexa to arm/disarm your system, control your lighting, temperature, and even the smart locks in your home.

Camera

Protect America’s high-definition indoor security camera captures video in smooth 720p resolution. With the camera, you can live stream to your mobile phone, allowing you to monitor your home remotely.

Four infrared LED’s helps the camera see up to 16 feet ahead in low light conditions, while the two-way audio/ talk feature allows you to communicate with people on the other end.

Video footage is kept on cloud storage and encrypted with 128-bit AES. This keeps your feed private and secure.

Outdoor Camera: Protect America’s outdoor camera is all-weather, and captures footage at 720p HD. 24 infrared LED’s helps the camera ‘see’ up to 65 feet ahead in low light conditions. This means you’ll get to monitor your surroundings even at night.

Be warned that the outdoor camera does require an active internet connection though. This can be a problem since most broadband connectivity is focused on items inside the house. The camera also requires access to a power outlet within 4 feet of the desired installation location.

Customer Service

What are Protect America customer service hours? If you run into a problem with your system or have a question, you can get in touch with a helpful customer service rep from 8 a.m. to 9 p.m. CT on weekdays and 9 a.m. to 7 p.m. CT on weekends.

Tip: You can call 1-800-951-5111 to contact customer service. If you don't want to wait on hold, you can connect with a customer service rep through Protect America's helpful live chat feature. You can use Protect America login to control your system or pay your bill over the web.

Bill Pay: Pay your bills quickly and easily with Protect America’s online bill payment. Simply register for a Bill Pay account, activate it, and click on ‘Make Payment’ to fill out your payment details.

Install

Many people have doubts when they hear 'self-installation’. The truth is, most of Protect America’s equipment are designed for easy installation. The system is essentially plug and play, and if you have any problems, just give their support staff a call – they are on standby to guide you.

We’ve included a short guide on installing Protect America’s basic equipment. This covers common components like the control panel, motion sensors, and door/window sensors.

  1. Installing the control panel:
    The control panel is the command center for your security system – it detects a signal from all the sensors, and notifies the monitoring centers if an alarm is tripped. The control panel is also where you’ll arm or disarm your system.

    Tip: If you upgrade your plan to wireless, you can also arm or disarm your control panel from Protect America’s SMART Connect mobile app.

    When installing the control panel, choose a central location that’s easily accessible, and where the alarm can easily be heard. Keep the panel away from large appliances, mirrors, or metallic surfaces. These can prevent signal interference to your other sensors.

    For cellular connections, you just need to plug in your control panel to a power socket, and it’s ready to use. For broadband connections, you’ll need to connect the panel to an open port on your router with an ethernet cable.

    Landline connections can be a bit tricky – you’ll need to connect the panel to a phone jack, and/or modem depending on your service provider. It’s recommended you contact Protect America to verify your installation.

  2. Installing the door/window sensors:
    First, determine where you would want to place your door/ window sensors. Clean the area with alcohol-based solution, or warm water with soap. This will ensure that dust or dirt particles don’t affect the adhesive on the sensors. After cleaning, make sure the area is completely dry.

    When placing the sensors, make sure they’re close together, no more than 3/8ths of an inch. This is about the width of a number 2 pencil. Also, find the arrow and notch on the sensor, and make sure they’re aligned.

    It’s recommended to do a dry test before installing your sensors. To do this, hold the sensors over where you intend to install them. Lift the magnet away, and listen for the control panel to say “Front door”. If you do, it means the sensor is working correctly.

    Don’t worry if it’s not actually your front door – it’s the default programming for each sensor. This can be changed later.

    Once you’ve done the dry test, install the sensors and the corresponding magnets using the adhesive velcro strip. Hold the sensors in place for at least 30 seconds. Then, test them again to make sure the installation is done correctly.

    Each sensor comes with a number, which is used to record the sensor number and location on the sensor information worksheet. The worksheet is included with your Protect America equipment. This will be important when activating your system later.

  3. Installing the motion sensors:
    Motion detectors should be installed in high-traffic areas, like a living room or hallway. This will increase the chances of the sensor catching a movement if an intruder breaks in.

    During installation, make sure that the motion detectors aren’t pointed to a window or sources of heat. This may result in false readings.

    It’s recommended to install the motion detectors in the corner of a room. This will give maximum coverage of up to 25 feet in a 90 degree arc. Also, make sure the motion detectors are about 6.5-7 feet above the ground.

    Installing the motion detectors will require minimal drilling. You’ll need to drill holes in the wall, and the removable plastic base from the motion detector.

    On the plastic base, either drill holes on the side (for corner installations) or in the two center holes (for flat wall installations).

    Either way, the process is the same. Drill the holes on the plastic base first. Then, use the holes in the plastic base to mark the drill points on the wall.

    Drill holes in the wall about an inch deep, then insert the anchors by hammering them in gently. Place the base back over the anchors, and screw the base in with the screws provided.

    Now simply click the motion detector back into the base, and you’re done.

  4. Activating your system:
    The final step of the installation process is activating your system. Once everything has been installed, give Protect America a call. Their team will help you activate your system and verify your installation.

    When calling, make sure you have the sensor information worksheet and the packing slip at hand with you. This will be important during the activation process.

    Be warned that until you call Protect America to activate your system, your home won’t be protected or monitored.

Common Complaints

Protect America has been in business for over 20 years, so they have a wide range of customer reviews online. While many of them are positive, the company also responds publicly to negative complaints and makes a concerted effort to resolve all the issues.

An overriding theme with the negative Protect America reviews is concern over the required three-year commitment. Some users also complained about sensors falling off the windows and false alarms being called in to the local police department.

Cancellation

How to get out of Protect America contract: New customers have 15 days from the initial shipment date to return their equipment without being locked into their 36-month contract. After the 15-day period is up, you are locked into the contract. If you wish to cancel after that, you'll have to pay out the remainder of the balance due.

BBB

We also checked out the Better Business Bureau to see if any consumer complaints had been filed, and we found over 500 Protect America complaints made during the last three years. About 300 of those complaints involved issues with the equipment or service, but billing complaints were also pretty common. The good news is that all the complaints were listed as resolved and the company has an overall A- score.

Yard Sign

A yard sign is the first line of defense against potential burglars. It informs them your house is protected and deters them from attempting to break in to your home.

Protect America’s yard signs comes with a solar lighting unit. The unit automatically turns on when it gets dark, so the sign is visible even at night.

Touch Screen

  • For $99, Protect America lets you upgrade the standard Simon XT panel to the XTi-5 touchscreen panel. The XTi-5 features a larger display, a color LCD touch screen, as well as an icon based system operation. Like the XT, the XTi-5 model also has a loud piezo alarm that will ring once an alarm has been tripped.

  • It also supports Z-Wave home automation, allowing you to control lights, locks and thermostat remotely. With remote access, you can manage your home energy consumption more efficiently, saving costs on your energy bill. Access to your lights can also give a more realistic impression of someone being home, compared to automatic timers.

  • You can also access the control panel remotely from web-enabled devices, or from the Protect America SMART Connect mobile app.

Thermostat

  • Smart thermostats are connected to the internet, and allows the user more control as opposed to programmable thermostats. You can set the temperature even after you’ve left the house, or before you arrive home.

  • This gives greater control over energy consumption, allowing you save costs on your monthly energy bill.

  • With Protect America’s wireless plan, you can control the smart thermostat from your mobile phone, with the SMART Connect mobile app.

Motion Sensor

  • Protect America’s motion sensors have a horizontal coverage of 25 feet, providing a wide detection area to catch movement.

  • They detect movement by sensing heat emissions from anyone moving across the room. This is why placing it in front of a window or near heat sources can give false readings.

  • The motion sensors are calibrated to be pet friendly, and can accommodate to pets under 40 pounds.

Rankings: Top Home Security Companies

 Protect AmericaFrontpointADT
Discount
Home Security
Customer Service
Equipment
Mobile App
Packages
Cancellation
Installation
Yard Sign
Home Automation

How It Compares

© Richard (CC BY-SA 2.0) via Flickr

Looking into home security reviews is wise, and seeing how the company stacks up against top competitors is a good idea as well. We took a closer look at Protect America's top competitors below:

Protect America vs ADT

ADT: ADT is the largest security company in the US, but is it right for you? Is it better than Protect America? A key difference is that with Protect America, you can self-install to save on the upfront costs while ADT and their authorized independent dealers usually require professional installation. (See more with Protect America or ADT)

 

Protect America

ADT

 

Benefits and Features

Home SecurityPlans start from $19.99/month to $54.99/month. All plans include free equipment, no installation fees, and 24/7 monitoring.
$54.99 Cellular Monitoring Plan includes cellular connection, smartphone control, automated door locks, and lighting control.
Plans start from $28.99/month to $58.99/month. All plans include 24/7 monitoring for burglary.
$58.99 ADT Pulse Video Plan includes remote secure video and smartphone control.
Customer ServiceMonday to Friday 8am to 9pm Central. Saturday to Sunday 9am to 7pm Central. 24/7 Monitoring24/7 customer support and monitoring.
Return Policy
14 days
6 months money back guarantee if there is a problem ADT cannot resolve
Warranty
Lifetime
After 90 days, there is a charge for servicing broken equipment. Or you can choose to pay a monthly fee for equipment warranty
Equipment
Basic equipment included
Basic equipment included
Mobile AppSMART Connect app allows you to arm and disarm your security system remotely, monitor sensor activity, view live video, and control locks and lights. App is available on App Store and Google Play.ADT Pulse app allows you to activate alarm, check sensors, watch live video feeds, control lights and appliances, adjust thermostats and view history of home activities. Available on App Store and Google Play.
Contract
3 year contract
3 year contract
Installation
Do It Yourself
Professional installation available.
Yard Sign
ADT-branded yard sign
Home AutomationSupports Z-Wave Door Locks, Lights, and ThermostatsADT Pulse allows you to arm/disarm your house, control your lights and thermostats remotely.
Control Panel
GE Simon XT
ADT Pulse touchscreen control panel allows you to know alarm status, arm/disarm your alarm, control lights, check weather, and view live video from security cameras. Also allows you to quickly send an immediate alarm (medical, fire, or police).
Door Lock
ADT Pulse door locks allow you to remotely lock/unlock your door from any internet-connected device.
Door Sensor
Wired and wireless door sensors. Wireless door sensors can be installed yourself with no drilling or hardwiring necessary.
Glass Break Sensor
Detects if a pane of glass is shattered
Lowest Monthly Price
$19.99
$28.99
Motion Sensor
Outdoor Camera 
Security CameraIndoor use only camera. Up to 2 streams
Thermostat
Touch Screen
Simon XT Touch Screen
Water Flood Monitoring
Window Sensor
Z-Wave
Discount
Home Security
Customer Service
Equipment
Mobile App
Packages
Cancellation
Installation
Yard Sign
Home Automation

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Protect America: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

ADT: Pricing information including fees, features and contract length was obtained on January 8, 2016 from published websites and is believed to be accurate, but not guaranteed.

Protect America vs Frontpoint

Frontpoint: Frontpoint has a lot in common with Protect America in terms of the cost and the kinds of equipment the system uses. The plans start at $34.99 per month and you'll spend at least $100 on your equipment. The equipment only comes with a three-year equipment warranty though, while Protect America has a lifetime warranty for replacement parts.

Like Protect America, Frontpoint also has its own security app and uses Z-wave technology for home automation. One big difference between is that you get a 30-day trial with Frontpoint, so you have a longer to return it if you're not 100% satisfied. (see more at Protect America or Frontpoint)

Frontpoint is 100% wireless while Protect America offers wireless, landline and broadband connection options.

 

Protect America

Frontpoint

 

Benefits and Features

Home SecurityPlans start from $19.99/month to $54.99/month. All plans include free equipment, no installation fees, and 24/7 monitoring.
$54.99 Cellular Monitoring Plan includes cellular connection, smartphone control, automated door locks, and lighting control.
Plans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.
Customer ServiceMonday to Friday 8am to 9pm Central. Saturday to Sunday 9am to 7pm Central. 24/7 MonitoringMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.
Return Policy
14 days
30 Days
Warranty
Lifetime
3 Years
Equipment
Basic equipment included
Minimum $99 for lowest tier/$199 for upper tier
Mobile AppSMART Connect app allows you to arm and disarm your security system remotely, monitor sensor activity, view live video, and control locks and lights. App is available on App Store and Google Play.
Alarm.com mobile app
Contract
3 year contract
1 year or 3 year contract
Installation
Do It Yourself
Do It Yourself
Yard Sign
Home AutomationSupports Z-Wave Door Locks, Lights, and ThermostatsAutomate your lights, door locks, and thermostats using Z-Wave technology.
Control Panel
GE Simon XT
Standard control panel includes cellular technology. Optional touch screen control panel upgrade.
Door Lock
Supports Z-Wave door locks.
Door Sensor
Wireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
Lowest Monthly Price
$19.99
34.99
Motion Sensor
Pet-friendly wireless motion sensors.
Outdoor Camera Wireless outdoor camera (requires power)
Security CameraIndoor use only camera. Up to 2 streamsIndoor and outdoor wireless camera options available (requires power)
Thermostat
Supports many Z-Wave thermostats
Touch Screen
Simon XT Touch Screen
Water Flood Monitoring
Window Sensor
Wireless window sensors.
Z-Wave
Discount
Home Security
Customer Service
Equipment
Mobile App
Packages
Cancellation
Installation
Yard Sign
Home Automation

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Protect America: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

Protect America vs SimpliSafe

SimpliSafe: SimpliSafe offers rock-bottom pricing for security protection with monthly monitoring starting at just $14.99. And you don't have to sign any contracts, so there's no hefty cancellation fee to worry about.

But you do have to spend a few bucks on equipment upfront: packages start at $229. There's a security app for mobile monitoring, but you'll have to upgrade your monthly plan to access its features (which is a potential downside). SimpliSafe systems don't incorporate video cameras and they're not set up for home automation, so this system is better if you want basic monitoring without a lot of extras. (see more at Protect America vs Simplisafe)

 

Protect America

SimpliSafe

 

Benefits and Features

Home SecurityPlans start from $19.99/month to $54.99/month. All plans include free equipment, no installation fees, and 24/7 monitoring.
$54.99 Cellular Monitoring Plan includes cellular connection, smartphone control, automated door locks, and lighting control.
$14.99 Standard Alarm Monitoring
$24.99 Interactive Alarm Monitoring includes SMS/Email Alerts and Smartphone Control
Customer ServiceMonday to Friday 8am to 9pm Central. Saturday to Sunday 9am to 7pm Central. 24/7 Monitoring9am to 6pm Eastern, 7 days a week. 24/7 Monitoring.
Return Policy
14 days
60 days
Warranty
Lifetime
3 years
Equipment
Basic equipment included
$229 for basic package, or build your own
Mobile AppSMART Connect app allows you to arm and disarm your security system remotely, monitor sensor activity, view live video, and control locks and lights. App is available on App Store and Google Play.SimpliSafe Home Security app allows you to arm/disarm remotely and monitor sensor status. Requires Interactive monitoring subscription plan and SimpliSafe2 system.
Contract
3 year contract
No Contract
Installation
Do It Yourself
Do It Yourself
Yard Sign
Home AutomationSupports Z-Wave Door Locks, Lights, and Thermostats 
Control Panel
GE Simon XT
Door Lock
Door Sensor
Glass Break Sensor
Lowest Monthly Price
$19.99
$14.99
Motion Sensor
Security CameraIndoor use only camera. Up to 2 streams
Thermostat
 
Touch Screen
Simon XT Touch Screen
 
Water Flood Monitoring
Window Sensor
Z-Wave
 
Discount
Home Security
Customer Service
Equipment
Mobile App
Packages
Cancellation
Installation
Yard Sign
Home Automation
Online Community

Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

Protect America: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

SimpliSafe: Pricing information including fees, features and contract length was obtained on August 4, 2016 from published websites and is believed to be accurate, but not guaranteed.

Bottom Line: Is Protect America Worth It?

© CreditDonkey

To sum up, here are the good and bad points to consider about Protect America:

Pros:

  • self-installation with no installation fee
  • no equipment fees
  • lifetime warranty on equipment replacement
  • plans starting at just $19.99 per month
  • choice of landline, broadband, or cellular monitoring
  • locked-in rates for life

Cons:

  • Three-year contract required
  • Hefty cancellation fee
  • Only 14 days to return the equipment (with a restocking fee)

The lower cost and the technology Protect America offers will make your dollars will go far with this system. In fact, Protect America has a lowest price guarantee.

But it comes with a few catches. There's that three-year contract you have to sign and the short 14-day trial period, so there's little room for error when it comes to your decision. If you choose cellular or broadband monitoring, that attractive $19.99/month jumps to $41.99/month. But remember, the basic equipment is free, and overall, we feel that Protect America is the best security system for the money.

Hopefully, we've helped you analyze the pros and cons and helped you take a smart step in the right direction toward your home security future.

Make sure to give them Protect America a call before you make your final choice. Still can't decide? Take a look at our extensive home security companies rankings and reviews.

    Get Free Home Security Quote

    Get up to $1,400 in free equipment with Protect America, a CreditDonkey #1 recommended partner for the best home security system for the money. Includes 24/7 professional monitoring, easy setup, and no installation fees.

Rebecca Lake is a journalist at CreditDonkey, a home security comparison and financial education website. Write to Rebecca Lake at rebecca@creditdonkey.com. Our data-driven analysis has been recognized by major news outlets across the country and has helped consumers make savvy financial and lifestyle decisions. (read more)

Disclaimer: Opinions expressed here are those of the author's alone. Please support CreditDonkey on our mission to help you make savvy financial decisions. Our free online service is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content.

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    Protect America

    Get Free Home Security Quote

    Get up to $1,400 in free equipment with Protect America, a CreditDonkey #1 recommended partner for the best home security system for the money. Includes 24/7 professional monitoring, easy setup, and no installation fees.


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