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Frontpoint vs Protect America

Frontpoint is a best all-around home security system. How does it compare to Protect America? Read our comparison chart below.

Frontpoint has been a solid customer favorite due to its customer service. Plans start at $34.99/month for basic protection to $49.99/month for home automation services. All plans support 100% wireless and cellular monitoring with 24/7 monitoring (for burglary, fire, carbon monoxide, and water damage). This system is DIY so there is no installation fee.

Frontpoint offers either a 1-year or 3-year contract. If you only want to try it out for 1 year, you must pay an upfront equipment cost of either at least $99 for the lowest tier, or $199 for the highest two tiers. With a 3 year contract, you will get a $300 equipment credit. Frontpoint offers a 30-day money-back guarantee if you're not happy with the system.

While Protect America has a low base plan starting at just $19.99/month, which comes with 3 door/window sensors, a motion detector, and the Simon XT Control Panel. The highest tier is priced at $54.99/month and comes with cellular monitoring and home automation. All plans include free equipment, no installation fee (as it's DIY system), and 24/7 monitoring.

However, note that the Protect America base plan only comes with landline monitoring. To get cellular monitoring, the price jumps up to $41.99/month. But then again, you do get free equipment with Protect America, so some people still find the cost is lower overall. There is a 3-year contract and you have a 14-day return period if you're not satisfied.

Compare Frontpoint with Protect America, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.

 FrontpointProtect America
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Frontpoint

Protect America

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Benefits and Features

Home SecurityPlans start from $34.99/month to $49.99/month. All plans offer 100% wireless and cellular system with 24/7 professional monitoring. $49.99 Ultimate Plan supports video streaming, automated door locks, and advanced thermostat control.Plans start from $19.99/month to $54.99/month. All plans include free equipment, no installation fees, and 24/7 monitoring.
$54.99 Cellular Monitoring Plan includes cellular connection, smartphone control, automated door locks, and lighting control.
Customer ServiceMonday to Friday from 8am to 11pm Eastern. Saturday and Sunday from 10am to 6pm Eastern. 24/7 Monitoring.Monday to Friday 8am to 9pm Central. Saturday to Sunday 9am to 7pm Central. 24/7 Monitoring
Return Policy
30 Days
14 days
Warranty
3 Years
Lifetime
EquipmentMinimum $99 for lowest tier/$199 for upper tier
Basic equipment included
Mobile App
Alarm.com mobile app
SMART Connect app allows you to arm and disarm your security system remotely, monitor sensor activity, view live video, and control locks and lights. App is available on App Store and Google Play.
Contract
1 year or 3 year contract
3 year contract
Installation
Do It Yourself
Do It Yourself
Yard Sign
Home AutomationAutomate your lights, door locks, and thermostats using Z-Wave technology.Supports Z-Wave Door Locks, Lights, and Thermostats
Control PanelStandard control panel includes cellular technology. Optional touch screen control panel upgrade.
GE Simon XT
Door LockSupports Z-Wave door locks.
Door SensorWireless door sensors. Recessed door sensors available. Garage door sensors available.
Glass Break Sensor
Lowest Monthly Price
34.99
$19.99
Motion SensorPet-friendly wireless motion sensors.
Outdoor CameraWireless outdoor camera (requires power) 
Security CameraIndoor and outdoor wireless camera options available (requires power)Indoor and outdoor wireless camera options available (requires power)
ThermostatSupports many Z-Wave thermostats
Touch Screen
Simon XT Touch Screen
Water Flood Monitoring
Window SensorWireless window sensors.
Z-Wave
 

CreditDonkey® Reviews

 FrontpointProtect America
Discount
Home Security
Customer Service
Equipment
Mobile App
Packages
Cancellation
Installation
Yard Sign
Home Automation
Pros & ConsPros:
  • Excellent customer service
  • Easy installation
Cons:
  • Plans start at $34.99/month
  • Equipment cost
Pros:
  • Plans start at $19.99/month
  • Free equipment with contract
  • Easy installation
Cons:
  • 3-year contract
Bottom LineBest all-around home security system... Read full reviewBest home security system for the money... Read full review
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What Others View

    Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

    Frontpoint: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

    Protect America: Pricing information including fees, features and contract length was obtained on January 13, 2016 from published websites and is believed to be accurate, but not guaranteed.

    Which is Better: Frontpoint or Protect America?

    In short: Frontpoint's customer service is impressive. Protect America's discount and packages are outstanding.


    Articles on Frontpoint


    Articles on Protect America

      Protect America Review

      Protect America offers home security starting at a jaw-dropping $19.99 per month. But it has limitations you need to know. Find out if it's right for your home.

      Protect America Customer Service

      Protect America offers low monthly service plans and no upfront costs. It sounds like a dream home security system for homeowners on a budget. But how is their customer service? Read this review.

      Protect America Phone Number

      Good customer service means fast responses and speedy resolutions. Here are the Protect America numbers you need to know and tips for the best results.

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