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May 26, 2018

Capital One Quicksilver Login Help and Customer Service Tips

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Do you have a Capital One Quicksilver credit card? Learn the best ways to get help for all of your account needs.

Capital One Quicksilver offers a one-time bonus of $150 if you spend $500 on purchases within three months of account opening. This card earns 1.5% cash back on all purchases. There is a 0% intro APR on purchases and balance transfers for 15 months. After that, a variable APR, currently 14.74% to 24.74%. There is a 3% balance transfer fee on the amounts transferred within the first 15 months. There is no annual fee.

Logging Into Capital One Quicksilver

  1. Visit Capital One to sign into your account
  2. Enter your username and password
  3. Click "Sign in"

Forgot your Username or Password? Don't worry if you forgot your username or password—Capital One will help you retrieve them. First, you must provide them with your personal information so they can verify that it's you.

Start by clicking on "Forgot username or password." It's located directly under the "Sign in" button. In order to retrieve your username or password, you must provide:

  • Your full name
  • Social Security number
  • Birthdate

Finally, click on "Find me," and Capital One will walk you through the prompts to retrieve your credentials.

How to Make a Payment Online

Making a payment online with Capital One Quicksilver is simple.

  • Sign into your account at Capital One's website. This will bring you to your account overview
  • Click "Pay Bill," located in the middle of the page
  • A pop-up box will appear asking you how much you want to pay

Walk through the prompts until you have a confirmation code that your payment was successful.

Customer Service

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You can reach a live representative at Capital One by calling 1-800-227-4825. The automated system will ask you to enter the last 4 digits of your credit card account number as well as the last 4 digits of your Social Security number.

You will then need to tell the automated system the reason for your call using keywords, such as:

  • "Pay my bill"
  • "Question about my account"
  • "Change my due date"

If the system doesn't understand what you ask, it may offer you suggestions to help you get to the right representative.

International Callers: If you are calling from outside of the United States, you'll need to call 1-804-934-2001. This is a collect call that will route you through to an operator. When you speak to the operator, your name is "Capital One Customer."

You can also contact Capital One Quicksilver in the following ways:

  • Mail payments: If you would rather mail your payments to Capital One, use the following address:

    Capital One
    Attention: Payment Processing
    PO Box 71083
    Charlotte, NC 28272-1083

  • General correspondence: If you have any other questions, concerns, or information to share with Capital One, you can send it to their General Correspondence address:

    Capital One
    Attention: General Correspondence
    PO Box 30285
    Salt Lake City, UT 84130-0285

  • Email: Capital One provides a dedicated email address for you to send any suspicious emails you receive that may be a phishing scam. Send these emails to: abuse@capitalone.com

Opening a New Account with Capital One Quicksilver

It's easy to apply for a Capital One Venture credit card online.

The information you must provide includes:

  • Name, birthday, and Social Security number
  • Mailing address
  • Email address
  • Employment status and total annual income
  • The amount of your monthly mortgage payment
  • The type of assets you have (checking or savings)
  • How much money you spend on credit cards each month (optional)

You'll end the application by agreeing to the legal disclosures and reviewing your entered information.

Applying for a Capital One Quicksilver cards as a Capital One customer: If you are already a Capital One customer, you can click on "Have a Capital One account? Prefill an application." You will be prompted to sign into your account and then Capital One will pre-populate some of the information for you.

When you apply for the Capital One Quicksilver account online, you should have an answer quickly. If your account requires further review, though, you'll receive your answer in the mail in 7-10 business days.

Additional Ways to Contact Capital One Quicksilver

Capital One Quicksilver also offers several other ways to stay in touch with them. If you have a question for a representative, your best bet is to call one of the numbers above. You can also answer many of your own questions by logging into your account online.

If you want general information or have a general question, you can reach Capital One at each of the following:

  • Follow Capital One on Facebook, where you can receive articles, tips, and the latest updates. You can also send Capital One a general message. They usually respond within the hour to Facebook messages.

  • Follow Capital One on Twitter for updates and tips on using your credit card.

  • Chat with Capital One via the Twitter customer service line during the hours of 8 AM to 10 PM, Monday through Saturday, and 10 AM to 7 PM on Sundays.

  • Follow Capital One on Instagram for some fun tips and images. You do have the option to direct a message to them in Instagram as well.

Bottom Line

You have several ways to contact Capital One Quicksilver, but your best option is either online or over the phone by calling their customer service number.

Disclaimer: Opinions expressed here are author's alone. Please support CreditDonkey on our mission to help you make savvy decisions. Our free online service is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content.

Editorial Note: This content is not provided by Capital One. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One.

Disclaimer: This content was first published on May 26, 2018. Information including APR, terms and benefits may vary, be out of date, or not applicable to you. Information is provided without warranty. Please check Capital One website for updated information.

Disclaimer: The information for the Capital One® Quicksilver® Cash Rewards Credit Card has been collected independently by CreditDonkey. The card details on this page have not been reviewed or provided by the card issuer.

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